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Tourism Customer Service Recruitment Standard Tourism Customer Service Staff Recruitment
:1. Recruitment of tourism customer service personnel
1. Educational requirements: college degree or above.
2. Language requirements: Can speak fluent and standard Mandarin. Candidates with sweet voice and broadcasting experience will be given priority. (If your Mandarin is not standard, don’t do this)
3. Computer skills: 40 words per minute or more, familiar with commonly used office system software. Such as word, excel, etc.
4. Listening skills: Able to clearly understand the other party’s meaning and respond appropriately.
5. Quality requirements: good oral expression skills, service awareness and service mentality, strong sense of teamwork, good communication skills, coordination and management skills, candidates with relevant work experience are preferred.
6. Working hours: If you need to work shifts, you must work no more than 8 hours a day, and overtime wages are paid according to national standards.
For reference only
: 2. Recruitment of tourism customer service supervisor
1. Handle tourists’ complaints and opinions;
2. Attraction broadcast;
3. Provide tourists with charging, package storage, pet storage, children's wheelchair rentals, cars, etc.
4. Responsible for answering customer service calls and answering tourists’ questions;
5. Responsible for telephone return visits; that’s all I can think of.
3. Recruitment requirements for tourism customer service personnel
Travel consultant: Entering China from the West in 2008, it is still an emerging industry in China. Travel agencies are the mainstream of this industry, and there are also some individuals involved. Currently, sales staff are classified as travel consultants in China and are responsible for receiving customer inquiries, introducing travel routes, accepting guest registrations, telephone consultations and other related businesses. Qualifications: At present, there is no professional qualification certification organization in China. Most travel consultants are tour guides and customer service staff of travel agencies, or senior hiking enthusiasts. Therefore, qualifications are only a general description.
1. Understand the local tourism market.
2. Have a certain understanding of local tourist attractions, tourist products, local specialties, snacks, customs and customs.
3. Have good communication skills and be able to become friends with guests in the shortest possible time.
4. Promote travel products and answer customers’ questions. Provides information on food, housing, transportation, shopping, and entertainment. Occupational characteristics: Since there are no accurate occupational characteristics of tourism consultants, most practitioners work according to their own understanding. There are several general services: 1. Provide tourist attractions, travel products, local food and travel routes. 2. Provide travelers with time at the travel destination, make a budget plan or recommend existing travel routes. 3. Provide travelers with hotel reservations, travel agency reservations, and special car reservations requested by some guests. 4. Purpose: To allow travelers to visit the most scenic spots and learn more about the local customs and customs in tourist destinations with the most reasonable budget and the most freedom.
4. Tourism online customer service recruitment
Work 12 hours a day, mainly answering the phone.
Six days a week, basic salary 2,500 yuan. It won't be too high. ——————333——No, different positions are different.
5. Recruitment information for tourism customer service staff
The main job of customer service is to answer incoming calls or answer visitors. It’s a job that involves contact with people and requires communication skills and strong stress tolerance.
6. Tourism Customer Service Specialist Recruitment
First of all, thank you to the poster for your question. I personally like traveling very much and I also have some opinions on travel.
The following is purely hand-written. If you like it, please take a look, follow it, and forward it. Thank you.
Travel is a hobby in the usual sense, including traveling, sightseeing, experiencing life and feeling humanity. Well, the tourism industry includes a wide range of careers. As the saying goes, a thousand miles of journey is worth less than a thousand books, so you don’t have to sit on the shore and learn to swim. It's about how life can be more than what it looks like from the outside. Don Idon’t think so, but I do. Go in and experience it, put yourself in their shoes, think about it, do it, and then you will realize the true meaning. When talking about travel, the first thing you think of is a tour guide. A tour guide is actually a profession that leads a group of people to experience the scenery in different regions. It brings happiness to people, reduces the fumbling stage on the road, and allows this traveling group to integrate into the current environment faster. Customs are factories for experiencing life. Tour guides are processing machines that mechanically give customers experience.
In addition to tour guides, there is also a kind of travel experiencer, who can also be a travel self-media. They regard traveling as their life and work, and share their experiences every day. They share this joy with others who also enjoy traveling. Generally speaking, traveling is just about self-feeling. This group focuses on sharing and showing what they see, hear and think, making it more perfect. This is actually a good career.
7. Travel sales customer service recruitment
There are several main reasons for the shortage of automobile customer service positions.
First, customer service positions are quite stressful. We face a variety of customers every day, especially complaints. It's tiring to deal with them, so customer service can't last long.
Second, most customer service staff recruit young people. Young people often only work in customer service for a short period of time to relieve financial pressure. When they get better jobs, they leave, so customer service positions have high turnover.
8. Travel service recruitment
This travel company recruits people all year round. The key is that you must meet the requirements.
9. Travel website customer service recruitment
Click on my mobile phone to get Ant Travel.
Click online customer service, click online customer service below.
Enter manual and click Send.
Enter the registration account and exit according to the prompts.
Ant Travel claims that it does not invest or promote. Register and get ten coupons from the system. Running 12 laps in 30 days is enough for ten coupons. You can redeem tickets for attractions and get a 20 yuan discount per round. Attraction tickets can be used to buy air tickets and hotel accommodation.
10. Travel customer service consultation and recruitment
That’s a good question.
During holidays, the following conversations often occur when relatives and friends get together:
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