What does hotel management mainly do?

The main work of hotel management includes presiding over the construction of hotel basic team, effectively managing hotel staff and normal work flow, making hotel business plan, making and organizing the implementation of market development plan, analyzing financial situation regularly, and deciding the personnel transfer of middle and senior management positions.

1. Preside over the grassroots team building of the hotel, standardize the internal management, and draw up the internal management organization setting scheme and basic management system of the hotel; ?

2, familiar with the hotel management system, effective management of hotel staff and normal workflow; ?

3. Formulate the hotel business plan and management policy, and organize the implementation after being determined by the group company or the board of directors; ?

4. Formulate and organize the implementation of the market development plan, regularly analyze the operating conditions and market development situation, thoroughly study the ever-changing competitive strategies of competitors, and accurately grasp the market dynamics;

5, regular analysis of financial situation, control all kinds of cost indicators and production and service costs; ?

6. Decide on the personnel transfer of middle and senior management positions, and supervise, guide, reward and punish those who hold middle and senior management positions. ?

Hotel management requirements

1, major in hotel management, marketing, enterprise management, business administration, etc. College degree or above;

2, with hotel management, etiquette services and other professional skills requirements, standard Mandarin, cheerful and generous, good image and temperament; ?

3, proficient in hotel reception, room management, cleaning management and other work principles and can be directly operated; ?

4. More than five years of hotel work experience and more than three years of hotel management experience; ?

5. Familiar with the management policies of the relevant departments of the hotel, able to work under great pressure and have strong decision-making and organizational skills, strong communication and coordination skills and language expression skills, certain affinity, calm and fair handling, strict self-discipline, good interpersonal relationships, strong overall planning and management skills, skilled use of office automation equipment, and strong communication, planning, decision-making and comprehensive judgment skills.