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How do general auto beauty centers get commissions?
1. Income composition: income = basic salary+bonus.
2. The basic salary corresponds to the position (post). If the position (post) changes, the basic salary will also change.
3. The basic salary is subject to the current salary system of the company, that is, the original basic salary of employees remains unchanged.
4. Employees during probation period have no performance bonus.
5. The target achievement rate refers to the achievement rate of output value, car delivery, income and accounts receivable recovery. , that is, the task decomposition of the current month's goals, and an evaluation coefficient will be set for each item. At the same time, we must ensure that customer satisfaction meets the requirements of manufacturers.
6. The personal commission of the workshop is distributed according to the established coefficient, and the workshop director or team leader has the right to make temporary adjustments according to the actual performance of the employees, and calculate and distribute them after being approved by the webmaster. Second, the business reception post commission
(1) commission on normal maintenance output value:
Output value = actual collection amount of normal maintenance statement in the current month+actual collection amount of SGM claim in the current month+maintenance amount of accident vehicle (including owner's own payment).
Calculation method of commission: output value ×0.5%× target achievement rate of output value × target achievement rate of pickup station.
(2) Commission for quality products and maintenance products (non-general products)
Exquisite commission shall be accrued at 10% of the turnover of exquisite products, including 6% of the front desk staff and 4% of the workshop installation;
The turnover of fine products is calculated according to the paid-in amount, and the sale of fine products shall not be less than 20%, and the fine products sold at 20% are not counted as commissions.
Personal royalty calculation method:
Personal commission = (output value commission+quality commission) × personal coefficient/total coefficient of business group Description of commission for business reception post:
(1). The business reception commission for the current month will be affected by CSI. If customer complaints are true due to work mistakes or service attitude (subject to the customer complaint form provided by the customer service department and the statistics of the front desk supervisor):
Number of first, second and third complaints.
The percentage of deduction of the total royalty is 5%, 20% and 50%.
(2) The business reception commission is affected by the business reception assessment results of the current month (see the business reception assessment form for details, which will be assessed by the front desk supervisor). No points will be deducted if the assessment score is higher than 96, and the assessment score will be deducted if it is lower than 96 10% of the total commission.
(3) The settlement amount shall be subject to the settlement date of the current month, and the unsettled amount of the current month shall be included in the output value of the next month; The output value of accident vehicles is calculated on the basis of the number of vehicles that have been audited in the current month, and the vehicles with undetermined number are included in the output value of next month.
(4) The output value target and sub-target of the pick-up station should be determined one month ago and signed by the business reception.
(5) The business group collects the commission according to the coefficient, and the specific coefficient is as follows:
Postal service reception assistant
The commission coefficient is 0.4 0. 1 3. Boutique sales gang and workshop boutique installation group
1, principle
Boutique sales commission is based on individual sales performance and linked to the achievement rate of sales targets. 2. Commission method:
Commission value of after-sale boutique sales = total boutique sales (actual collection) × 10%× sales target achievement rate 3. Distribution method:
(1) Boutique not involved in workshop installation.
Boutique sales personnel shall accrue according to the commission value of boutique sales.
(2) Quality products installed in the workshop
The commission value of after-sales boutique sales is 60% for boutique sales staff and 40% for workshop boutique installation group.
4. Entrusting method of workshop boutique installation group
(1) According to the business reception post and boutique sales post plan.
(2) After the donated fine products sold by the sales department or other departments are referred to the maintenance station at 2% of the sales price of the fine products, they are distributed in the following ways:
A) boutique salesman: 0.7% b) workshop installation group: 0.7% c) parts department: 0.6% IV. Maintenance electromechanical group
1. Calculation method of performance commission bonus b) Team commission = (total standard working hours for team maintenance-expenses for auxiliary materials) ÷ 1. 17× 18%.
(calculated by the team)
Maintenance standard working hours = SGM maintenance project claim standard working hours × 120 yuan/working hours c) personal commission = commission of this group× personal coefficient ÷ sum of this group coefficient.
(See the attached table of Article 12 for personal coefficient)
D) expenses for receiving auxiliary materials
Spare parts cost refers to the quantity of spare parts and labor protection articles consumed during maintenance. 2. Description of calculation method
(1) The total maintenance working hours of the team include the following contents:
◆ The man-hour amount of the actual maintenance items in the automobile maintenance order of the current month shall prevail (including normal maintenance and claim, excluding the high-quality installation items).
◆ Increase high-quality projects and work out corresponding working hours.
◆ The number of working hours depends on the standard of working hours quota for completing the project in SGM claim system.
The unit price of working hours is 120 yuan/working hours.
◆ When calculating the commission amount of the workshop, the working hours completed by the workshop have nothing to do with the following situations:
1), has nothing to do with discount, 2), has nothing to do with unpaid or free, and has nothing to do with non-receipt.
◆ For the project of "maintenance-free service activities, new car PDI, etc." (hereinafter referred to as "free project"), the labor remuneration of "free project" has been taken into account when formulating the fixed income of employees, so the working time of "free project" is not included in the actual working time when calculating the commission, but each team must obey the arrangement of workshop scheduling. If the work inspection is dereliction of duty, the working hours of the responsible person shall be deducted, and economic or administrative penalties shall be given according to the circumstances.
Verb (abbreviation of verb) Maintenance of body panels and painting groups
1. Calculation method of performance commission bonus b) Team commission = (total standard working hours of team maintenance-expenses of auxiliary materials) ÷ 1. 17×20%.
(calculated by the team)
Maintenance standard working hours = maintenance project claim standard working hours × 100 yuan/working hours c) personal commission = commission of this group × personal coefficient ÷ sum of this group coefficient 2. Description of calculation method.
(1) The total maintenance working hours of the team include the following contents:
◆ The man-hour amount of the actual maintenance items in the automobile maintenance order of the current month shall prevail (including normal maintenance, claim and high-quality installation items).
◆ The number of working hours depends on the standard of working hours quota for completing the project in the original factory system.
The unit price of working hours is 100 yuan/working hours.
◆ When calculating the commission amount of the workshop, the working hours completed by the workshop have nothing to do with the following situations:
1) has nothing to do with discount, 2) has nothing to do with unpaid, and 3) has nothing to do with non-receipt.
◆ For the "maintenance free service activity" project (hereinafter referred to as "free project"), the labor remuneration of the "free project" has been considered when formulating the fixed income of employees, so the working time of the "free project" is not included in the actual working time for calculating the commission, but each team should obey the arrangement of workshop scheduling. If the work inspection is dereliction of duty, the working hours of the responsible person shall be deducted, and economic or administrative penalties shall be given according to the circumstances.
(2) the cost of receiving auxiliary materials
Spare parts cost refers to the quantity of spare parts and labor protection articles consumed during maintenance.
(2) individual commission = group commission × sum of individual coefficient/group coefficient.
(See table 12 for personal coefficient) VI. Automobile beauty group
1. Calculation method of performance bonus
(1) Team commission, calculated by team.
Team commission = car wash times/month×1yuan+car beauty performance/month×12%.
(2) individual commission = group commission × sum of individual coefficient ÷ group coefficient
Personal coefficient table
Post coefficient
Automobile Beauty Worker (Team Leader) 0.2
Auto Beauty 0. 15
Car washer 0. 1 2, matters needing attention:
(1), the owner will be fined 20 yuan every time he complains about washing the car;
(2) After each vehicle cleaning, sundries (such as clothes, newspapers and magazines) in the car and the trunk must be put in order. Otherwise, 20 yuan will be fined every time.
(3) The external cleaning time of each vehicle must be controlled within 10- 15 minutes, otherwise it will be fined 10 yuan every time. Seven, after-sales team development positions:
1. Premise
Royalties and bonuses are directly linked to the payment rate.
2. Calculation method of performance bonus
(1) Actual output value = actual income (including cash income) of payment settlement document in the current month.
(2) commission of business group = actual output value ×0.5%× achievement rate of payment target 8. Insurance business personnel
1. Calculation method of performance bonus for insurance claims personnel
(1) Actual output value = actual income of the current month's collection report.
(2) commission of business group = actual output value ×0.85%× target achievement rate
(3) Individual commission = group commission × sum of individual coefficient/coefficient.
(4) Personal factors are as follows:
Description of post reward coefficient
Insurance Business Manager 0.4
Claim adjuster 0.35
Claim reception desk and clerk 0.2 2. Calculation method of performance commission bonus for insurance business personnel
1, if the task target is less than 50,000 yuan/person, it shall be accrued according to 1% of the amount actually approved by the insurance company.
2. 10000 yuan/person who has completed the task target (5- 10) shall be accrued according to 2% of the actual amount approved by the insurance company.
3. RMB (1 1-20) per person who has completed the task target shall be accrued according to 2.5% of the actual amount approved by the insurance company.
4. If the task target is more than 2 1 10,000 yuan/person, it shall be accrued according to 3% of the actual amount approved by the insurance company.
3. Insurance Renewal Committee
Calculation method: 40% of the insurance company's rebate gross profit is accrued. 9. Entrusted by the maintenance workshop management personnel.
1. Applicable objects: workshop director, car body panel and painting supervisor, quality inspector and dispatcher.
2. Composition of wage income
Salary = basic salary+performance bonus
3. Performance Commission Award
(1) is linked to the workshop performance (actual gross output value) and assessed by the service manager or stationmaster.
(2) Total output value of workshop = output value of machine maintenance team+output value of sheet metal spraying team+output value of exquisite group.
Total workshop output value = current month claims+maintenance settlement income.
(4) Calculation method of performance bonus
Total commission of workshop = total workshop output value ×0.4%× target achievement rate.
Personal commission of workshop management personnel = total commission of workshop × sum of personal coefficient/coefficient.
(5) Personal coefficient
Position/Position Personal Coefficient Description
Workshop director 0.25
Car body panel and painting supervisor 0.25
Quality inspection 0.2
Workshop scheduling 0.2
0.150.1510. commission of after-sales management personnel.
1. Applicable objects: webmaster, service manager, accessories manager, front desk supervisor and business assistant.
2. Calculation method of performance bonus
Total commission of after-sales managers = total after-sales output value ×0.5%× target achievement rate
Personal commission of after-sales manager = total commission of after-sales manager × sum of personal coefficient/coefficient.
3. Personal coefficients are as follows
Job Description/Job Award Factor
Stationmaster 0.25,
Service manager 0.2
Assistant stationmaster 0.2
Accessories Manager 0.2
The 0.2 business reception commission scheme of the front desk supervisor is also applicable.
Internal coach 0.2xi. After-sales support personnel commission
1. Calculation method of performance bonus
Total commission of after-sales management personnel = total after-sales output value ×0.4%
Personal commission of after-sales support personnel = total commission of workshop × sum of personal coefficient/coefficient.
2. Personal coefficients are as follows
Job Description/Job Award Factor
Warehouse planner 0.2
Warehouse dispatcher 0. 15
Settler 0. 15
Customer receptionist 0. 1 XII. Calculation table of personnel coefficient for electromechanical group and car body panel painting group
location
Piecework skill level and coefficient (post)
1 Level II and Level III
Engineer (team leader) has more than 5 years working experience in this industry, has advanced maintenance certificate and above, and is assessed as a team leader with advanced engineering skills, with strong organizational and management skills. 0.4 / /
People who have worked in this industry for more than 5 years, have a large-scale construction period of more than 1 year, have advanced maintenance certificates or are assessed as having large-scale engineering level. / 0.3 /
People who have worked in this industry for more than 3 years, have advanced maintenance certificates or have been promoted to a large class for the first time after two years of construction. / / 0.25
Intermediate workers have more than 2 years working experience in this industry, medium-term construction period 1 year or more, have intermediate maintenance certificate or above, and have intermediate skills after preliminary evaluation. 0.2 / /
After a short construction period of one year, people with intermediate maintenance certificate or above and the skills of intermediate workers after examination, /0. 15/
Coolies/apprentices of new probationary employees who have worked in this industry for more than half a year, have primary maintenance certificates or above, and are initially assessed as primary skills. 0. 1
0.05 thirteen. Other matters with less than one year's work experience or graduation from automobile major:
1: When high-quality products (including maintenance supplies) are recorded, the front desk reception and warehouse delivery must comply with Shanghai GM DMS.
Ross system is operated, and the losses caused by input errors in the system shall be borne by the parties concerned.
2. 5% of each commission is put forward as after-sales fund. After-sales funds are allocated and used by the webmaster.
3. The webmaster can fine-tune the royalty coefficient according to the actual situation. The supplement to the adjustment plan must be explained in writing and submitted to declare in advance, Finance and General Manager.
4. All employees can participate in sales projects such as high-quality products and insurance renewal, but they don't set goals, and they can also enjoy the commission reward of this scheme.
5. Use principle of after-sales funds: controlled by after-sales webmaster and kept by business assistant. The use/use of team funds shall be reported to the Finance Department for filing, and the general manager shall supervise the use;
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