Summary of administrative work

In the first half of this year, with the correct leadership and strong support of the company's leaders and the strong cooperation of brother departments, in the face of fierce market competition, the administrative department closely focused on management, service, training and recruitment, and paid attention to giving play to the central role of the administrative department as a link between the preceding and the following, and coordinating all parties, making positive contributions to the successful completion of the company's objectives and tasks. The work in the first half of this year is summarized as follows:

First, earnestly perform their duties and do a good job in internal management.

Various rules and regulations have been established and improved. In order to ensure the normal and orderly operation of the company, the administrative department has formulated and promulgated a series of rules and regulations such as attendance, dress and asset management. , basically standardized the management of the company, achieved high quality and high efficiency in related work, and created good conditions for the development of various work of the company. Pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment. In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.

Second, strengthen service awareness and provide quality assurance for the company and customers.

The core of the administration department's work is to do a good job in "three services", namely, serving leaders, employees and customers. Actively complete the tasks assigned by the general manager, be a good staff and assistant to the company leaders, take the initiative to solve problems for the company leaders, and basically handle the temporary tasks assigned by the leaders in time and give timely feedback, so that the day will be clear. Do everything possible to ensure the work, life and entertainment of employees, and strive to give priority to the key tasks deployed by the company, especially the daily work of purchasing, controlling and maintaining office supplies and office equipment. The plan is thorough, the measures are in place, and the guarantee is strong. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.

Do a good job in the preparation and organization of the customer association, ensure that each association is a complete success, assist the financial management department to do a good job in customer tracking, and ensure that customers can renew or cancel their contracts in time. At the end of each month, we will pay a telephone call back to each customer to ensure full communication between the customer and the company.

Third, there are shortcomings.

In the first half of the year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has achieved certain results. Although we have made some achievements, there are still many shortcomings. Because the work of the administrative department is often meticulous, we subjectively hope to do everything best, but because of our limited ability, it is impossible to do everything perfectly. I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, I don't give full play to the role of staff assistant in leadership decision-making, and I don't implement the system enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation. All these need to be effectively solved in our future work.

Work Summary of Administration Department 2 I will summarize my personal work and work plan for 20xx as follows:

I. Summary of work

1, administrative aspect:

(1) Maintain office assets, make statistics on lost office supplies according to office needs, and purchase them. The purchase details have been put into storage, and the recipients are registered. Every day, a good office environment is created, visitors are well received, and relevant materials are printed, copied and transmitted to ensure the smooth progress of everyone's work.

(2) electronic recording of the sending and receiving of information from various channels.

(3) Application records such as fees, and keep them for the record.

(4) Establish the business trip record of the salesman, and review the reimbursement documents of the salesman on this basis.

⑤ Keep records of every meeting. Up to now, 9 departmental meetings (mainly work arrangements, periodic summaries and notices) have all been delivered to Yingying, and 6 small meetings (mainly manager Li's simple training for employees, including life guidance and ideological guidance, etc.). ).

⑥ Receive, print and transmit all kinds of red-headed documents, and learn by sorting and circulating them, and make learning records.

⑦ Assist salesmen to collect, sort out and submit preliminary market survey data, and assist department leaders to complete various tasks in the form of words and charts.

2. Personnel:

(1) Monthly attendance report and inspection.

(2) Collect and record information such as employee's application for registration, employment and filial piety award, and pass it on to relevant personnel.

③ Management notices and circular learning related to employees.

3. Personally, I think:

(1) Network collects business knowledge related to personal positions and records learning and key knowledge.

(2) individuals put forward some opinions and ideas according to the needs of the work, so that department leaders can give evaluation and guidance.

Second, the work plan

1, daily affairs (employee attendance, office supplies purchase plan, office daily expenses budget, creating a good office environment, office assets maintenance, matters explained by leaders, etc. ), to ensure daily work.

2. Take 2-5 days to carefully read and familiarize yourself with the business and other procedures for confirming the version, and sort out the relevant approval standards in the form of tables to facilitate the inspection of future work.

3. Do a good job in the registration of the personnel to be recruited by the department, go through the entry formalities and report to the personnel department of the company, and do a good job in the registration of relevant red-headed documents and notices issued by the company. Communicate and integrate with new employees in the shortest time.

4. After the product goes on the market, it takes 65,438+0 months to get familiar with the overall business process of the company and combine it with your own work, so that you can basically master your own work and business. From the second month to the second and a half months after the product goes on the market, you can fully master your own work and business and strive to be proficient.

5. Work normally, report in time, and listen to the suggestions, criticisms and corrections of leaders with an open mind.

6. Do a good job in connecting the work information between employees and the leaders of the department, communicate with the leaders and employees of relevant departments of the company in time, find out the mistakes of individuals or related work and coordinate and solve them in time.

7. Organize and record the work you want to do every morning, make arrangements for the sudden work, and strive to be smooth and not chaotic.

Through several months' work, I have mastered the daily work and can communicate with the leaders of this department in time, but there are still many shortcomings. In the future work, I will foster strengths and avoid weaknesses, and strive to do a good job in my post and related business.

Summary of the work of the administrative department 3 XX years have passed soon, and there are many places to be improved this year. Now, based on the work situation in XX years, the administrative department of the company in XX years is analyzed according to its posts and tasks as follows:

First, deepen the results of performance appraisal

Through the performance appraisal and target management of nearly three months in XX years, the understanding and behavior changes of all departments of the company are gradually improving. This department will be guided by the results of work objectives, fully cooperate with the company's performance reform in XX years, take improving employee satisfaction as the guiding ideology, strengthen communication with employees at all levels in various departments, and effectively improve work performance.

Second, fully respond to the working concept of "all-staff marketing"

Cooperate with relevant marketing departments of the company, establish a logistics service guarantee system, implement a commitment system, make a commitment to the assistance provided by relevant departments, and write it into performance appraisal indicators to ensure the realization of the company's sales targets.

Third, grasp the indicators of economy and security.

In the next year's work, the administrative department must fully communicate with all departments, introduce detailed systems, make great efforts to save expenses, do it every day, and do more supervision, inspection and improvement in daily work to ensure the achievement of the company's profit target from the perspective of "reducing expenditure".

Fourth, pay close attention to production safety.

Based on the existing standardized safety management platform, more safety inspections, more safety production management knowledge training, attention to hidden dangers investigation, improve employees' awareness of safety production, and ensure zero accident rate in safety production.

Verb (abbreviation of verb) corporate culture construction

In view of this weak link in the work of the administrative department, we plan to focus on the daily corporate culture construction and theme activities.

By absorbing the advanced corporate culture experience of others, we will complete the construction of the corporate culture framework of the company within next year.

Six, ten initiatives of innovation

As the person in charge of the administrative department, we must take the time to think, put forward unique ways and means to improve all aspects of our work, actively decompose innovation management into performance appraisal indicators every month next year, cultivate our own unique way of thinking, and add boosters to our work with innovative spirit and consciousness.

Seven, improve yourself and strengthen learning.

In XX years of work, I still have many problems. The management level is still not high, so we should always pay attention to correcting our personality defects, constantly deny ourselves, talk less and do more, do more practical things, cultivate our awareness and habits of active learning, absorb advanced experience, arm ourselves with knowledge and improve ourselves.

Summary of the work of the administrative department 4 I. Strengthening basic management

Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.

For example, the management of employee personnel files, training files, contract files and official seals is clearly defined and strictly regulated; The accuracy and timeliness of sending and receiving documents are achieved, and the official documents instructed by the leaders are handled in time without delay; The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly. Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, so as to be prepared before the activity, guided during the activity and have results after the activity, which was well received; The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.

Second, strengthen services and establish a good atmosphere.

The core of the administration department's work is to do a good job in "three services", namely, service leaders, service employees and service square merchants. Over the past year, we have worked around the center and achieved the following three points in our service:

1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.

2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.

3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.

Third, strengthen learning and form a good learning atmosphere.

In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time in order to effectively perform their duties, so as to learn basic knowledge, deepen professional knowledge, be diligent in self-cultivation, be eager to learn, constantly supplement all aspects of knowledge, and deeply study the professional knowledge of the administrative department. Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.

Fourth, earnestly perform their duties.

1. Pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment.

In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.

2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. During the "Learning and Training Month" activities, nearly 60 class hours of training courses in management and marketing were successfully held, and the planning of training work was incorporated into the overall work plan of the department, and the political theory and professional skills training of employees were vigorously strengthened.

3. Human resource management: according to the personnel demand of each department, while ensuring that the staffing is completely controlled within the standard establishment, assist the department to complete personnel recruitment through online search, newspaper recruitment and internal recommendation. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, supervise and distribute the company's employees' labor remuneration, and manage the personnel in and out of the company; And complete the monthly attendance record and monthly salary report on time.

Verb (abbreviation of verb) has its shortcomings.

Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:

First, because the work of the administrative department is often meticulous, we subjectively hope to do everything best, but because of our limited ability, it is impossible to do everything perfectly.

Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making.

Third, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation.

Fourth, the company's publicity needs to be strengthened. It is necessary to increase internal and external publicity and set up publicity groups to ensure the contribution rate of monthly magazines and websites.

Fifth, it pays insufficient attention to the study of other professional businesses of the company. All these need to be effectively solved in our future work.

Summary of the work of the administrative department 5 Time flies. In a blink of an eye, 20xx years are about to pass, and a new year is coming. Looking back on the past year, I can't help but feel deeply. I want to say three thanks:

First of all, thank the company leaders for their strong support and trust;

Second, I would like to thank colleagues from all departments for their understanding and help to the Administration Department over the past year.

Third, thank colleagues for supporting the work of the administrative department with practical actions in obscurity.

It is precisely because of this support and trust that the administrative work can be carried out in an orderly manner. Below I mainly summarize from the following aspects, and ask leaders and colleagues to give me corrections and suggestions.

I. Classified management of fixed assets

Conduct a comprehensive inventory, classification and filing of fixed assets such as computers, printers, desks and chairs used by various departments, and implement effective management to ensure the safe use of fixed assets; The procurement, management, maintenance and repair of the company's office equipment are recorded and registered, and the office supplies are traceable. Office supplies in and out of the warehouse strictly implement the receiving mechanism and make statistical reports every month. The annual expenses for office supplies in 20xx are (23,356 yuan) and (19,864 yuan) respectively. Office expenses will be reduced by 14% on the basis of 20xx years. Effectively control the use of office supplies and avoid waste.

Second, strengthen personnel management and do a good job in personnel recruitment and training.

Through various channels such as online recruitment, social recruitment, intermediary recruitment and employee introduction, the company completed the recruitment task, strengthened the qualification examination of candidates after recruitment, and trained new employees in corporate culture, rules and regulations, pre-job skills and safety knowledge.

In the whole year, 260 employees were actually hired (including 450 interviews and 237 resignations, with a resignation rate of 62%). At present, the number of employees in the company is 147, including 75 male employees and 72 female employees. Education level: undergraduate 6,65,438+05 junior college, senior high school 34, technical secondary school and below 92. Employee turnover analysis:

1. The conditions provided by the company can't meet personal expectations, mainly in terms of salary and welfare;

2. The development of one's own career is mainly because the space for personal career promotion is not satisfied;

3. I hope to further strengthen my professional knowledge and want to continue my studies. The company cannot provide such conditions or does not have enough time to provide them to employees;

4. I feel that my work is difficult to be recognized by the company.

Suggestion:

1. Effectively motivate employees, including providing opportunities for learning and training;

2. According to the salary standard of the same industry, adjust the salary level of the company appropriately and improve the welfare treatment;

3. rewards and punishments are clear.

Three, production safety and fire safety management

According to the requirements of the district safety production supervision department and the fire safety department, the company has carried out a comprehensive safety inspection, set up a safety leading group according to the company's safety production standardization manual, conducted safety inspection within the company every month, found and rectified hidden dangers 14, and immediately implemented the rectification, and held a safety work meeting every quarter to encourage employees to seriously study relevant laws and regulations and popularize fire safety knowledge and traffic safety knowledge. All departments stepped up staff safety training, actively organized the "Safety Production Month" publicity activities, posted posters 18 and 2 banners, published the first safety bulletin board, organized staff to watch safety production warning films for 5 times, and organized fire safety evacuation drills, which effectively strengthened the safety cooperation and emergency response capabilities among departments. The company's fire-fighting equipment was inspected, the 109 fire extinguisher and 10 emergency light were replaced, and the fire hydrants were maintained.

Over the past year, there have been 5 safety accidents and accidents in the whole company, 4 in warehouses (3 in equipment accidents), 1 in drilling workshop 1, 1 in work-related injuries 1 (traffic accidents to and from work) and 1 in minor injuries 1. The direct economic loss was 5646 yuan, and the number of accidents, industrial injuries and injuries decreased by 54% respectively compared with last year. (The number of accidents last year 1 1, and the number of reported work-related injuries 1. The direct economic loss decreased by 53% compared with last year (direct economic loss last year 12233 yuan).

Four. Safety work of the company

This year, the company's security personnel are relatively stable, strictly in accordance with the contract signed between the security company and our company, communicate with the security guards in time every day, arrange the night patrol of security guards and the change of internal security guards, strengthen the training and supervision of foreign personnel, effectively ensure that the company's property is not damaged, and no theft accidents have occurred throughout the year. Do a good job in ideological work and training of security guards in time, and there is no phenomenon that security guards have not been fully equipped since last year, resulting in shifts on holidays.

Five, standardize the management of canteen, pay attention to food safety.

This year, there have been three food delivery companies, and the administrative department has made a field trip to each food delivery company, and checked the business license, health permit and personnel health certificate. Strictly implement food hygiene and safety, clean the restaurant once a day and disinfect it once a month. If the food delivery company is found to have food safety hazards, it shall immediately point out and order it to make corrections. Widely adopt employees' suggestions, communicate with food delivery companies in time, meet employees' diversified dining needs, and improve the service quality of food delivery companies. Due to the price increase this year, the food delivery company also requested to increase the meal fee. At present, the meal fee in our company is (8 yuan).

Six, special equipment maintenance, in and out of the inventory material management

At present, the company has special equipment: freight elevator 1 set, elevator 1 set (unqualified and stopped), 2 hydraulic elevators, 6 forklifts, 4 forklifts in Shuang Sheng (stopped), air compressor 1 set and 65,438 gas tanks. The annual inspection and regular inspection of special equipment should be carried out strictly as planned. Through organizing management personnel to seriously study and self-study the Regulations on Safety Supervision of Special Equipment and other laws and regulations, the principles and policies of the state and the company on special equipment management are implemented. The company organized 8 people to participate in the technical training course of enterprise special equipment organized by the labor department. The monthly equipment report reflects the use and maintenance of special equipment, and each vehicle has a maintenance account. The certificates of safety management and special equipment operators are within the validity period. The holding rate of operators is 100%.

There are weak links in special equipment, and the on-site management of special equipment needs to be strengthened. It is necessary to strengthen the on-site inspection, safe use and maintenance management of special equipment, find and deal with potential safety hazards in time, and ensure clear identification, complete equipment nameplates, good preservation and clean surfaces. If you can't meet the inspection requirements of special equipment, use it as little as possible and don't use it (such as elevators). It is suggested that someone should be responsible for opening the freight elevator.

The maintenance fee of 20xx forklift is (78 142 yuan), and the annual fee of 20xx is (56,870 yuan). The maintenance cost has decreased by 27% on the basis of 20xx years.

Material consumption, strict expenditure management, so that every expenditure is clear. The control of labor protection articles has been strengthened, and the procurement, requisition and inventory management system of labor protection and heatstroke prevention and cooling articles has been improved. Strictly implemented the payment standards as required, adhered to the principle of exchanging old for new, and made every expenditure traceable, effectively avoiding waste.

The annual expenses for labor protection articles in 20xx are (17605 yuan), and those in 20xx are (16049.5 yuan). The cost of labor protection is 8.8% lower than that of 20xx.

The annual expenses for heatstroke prevention and cooling in 20xx are (23,485 yuan) and (8,465,438 yuan +00 yuan). The cost of heatstroke prevention and cooling should be reduced by 64% on the basis of 20xx years. (Because there is less hot weather this year)

The annual drinking water cost in 20xx is (18360 yuan) and that in 20xx is (15 164 yuan). The cost of drinking water should be reduced by 17% on the basis of 20xx years.

Seven, office daily management and vehicle management

The administrative department supervises the cleaners to do a good job in cleaning in time, create a good office environment, and divide the clean areas of various departments, and conduct supervision and inspection from time to time. Warmly receive the relevant personnel of visiting government departments, communicate in time if anything happens, and keep in touch often if nothing happens to ensure smooth external communication. Strengthen the driver's safety education, check the vehicle hygiene regularly, arrange the driver's workload reasonably, and put an end to major vehicle accidents. Do a good job in fixed-point, regular maintenance, fixed-point refueling, monthly statistics and summary analysis of vehicle fuel consumption and kilometers.

The annual cost of gasoline and diesel in 20xx is (8 1 100 yuan), and the annual cost in 20xx is (75,500 yuan). The cost of gasoline and diesel decreased by 6% on the basis of 20xx. 9%。 Among them, the shuttle bus costs 60,000 yuan, and the kilometers are about 50,000 kilometers. The operating cost of trucks, hydraulic elevators and container trucks is 1.55 million yuan.

According to this year's work situation and existing shortcomings, combined with the company's current development situation and future trends, the administrative department will intensify the administrative work of 20xx, strengthen theoretical study and business study, strengthen service and management awareness, strengthen the management of special equipment, water and electricity energy conservation, attendance and traffic safety, formulate corresponding assessment management systems, clarify the division of labor, fully mobilize the company's enthusiasm, and make the logistics service management work to a new level. Thanks again for the trust and help given by the company leaders and colleagues in various departments.