How to write a case of automobile maintenance planning?

1. Factory planning module 1, factory planning and design content (1) General plan of factory planning and layout (2) Factory appearance and color stereoscopic effect diagram (3) Business reception hall layout (4) Color stereoscopic effect diagram of business reception hall (5) Inspection and diagnosis parking space layout (6) Machine maintenance workshop layout (7) Sheet Metal Workshop layout. Workshop lighting plan (10) Workshop air supply plan (1 1) Workshop water supply plan (12) Factory drainage plan (13) Workshop lighting power supply plan (14) Workshop electricity consumption plan. Kloc-0/8) Structure diagram of self-made equipment 2. Power supply, drainage, gas supply and other construction instructions for the workshop construction part (1) (2) Construction instructions for the embedded parts foundation of the workshop 3. Workflow design, service flow design, enterprise application document design, enterprise general form design.

Target: 1. The layout of the enterprise is scientific and reasonable, making full use of every inch of space to make the limited space play its greatest role; 2. The workshop is fully functional, closely linked as a whole, beautiful in appearance, avoiding repeated transformation and meeting the needs of scientific management and humanized management.

Remarks: 1. The designer helps to supervise the construction and decoration on site; 2. Complete the corresponding drawing design at the initial stage of enterprise preparation, which is convenient for construction and later decoration; 3. The process and document form need multi-party discussion and on-site application guidance and supervision; Two. CI planning module 1, image design system (6) (1) Basic design system: logo, font, color, etc. (2) Application design system: signboards, light boxes, signs, business cards, various licenses, documents, envelopes, stationery, guide cards, work clothes, etc. 2. Behavior design system (BI technical quality management system text) (4) Accessories management system text (5) Personnel management system text (6) Financial management system text (7) Administrative management system text 3. Conceptual Design System (MI)( 1) Company Concept (2) Company Management Concept (3) Company Slogan Purpose: The external image logo and logo are novel and eye-catching, and the internal image is unified. Three. Instruments, equipment and tools module (1) Equipment and selection scheme for special computer testing and diagnosis (2) General equipment and selection scheme (3) Selection scheme for equipment and tools (4) Procurement of instruments, equipment and tools: 1. Choose tools, equipment and instruments with excellent cost performance; 2. Strictly control the quality of tools, equipment and instruments, and give full consideration to practicality, upgrading and after-sales service; 3. Reduce the cost of enterprises; 4. Establish good management methods for tools, equipment and instruments; 5. Cultivate 5-8 technicians who can operate instruments and equipment independently and can detect and diagnose scientifically; 6. Choose appropriate management software to improve the operating system and system of the enterprise.

Remarks: 1. Assist in the training of tools, equipment, instruments, operation specifications and maintenance. 2. The procurement, installation, debugging and training of tools, equipment and instruments should be carried out before the business of the enterprise; 3. When choosing tools, equipment and instruments, we must pay attention to their cost performance, after-sales service and practicality.

Four. Human resources module (1) enterprise organizational structure setting (2) enterprise member setting (3) enterprise member employment conditions and job responsibilities preparation (4) enterprise member recruitment plan preparation (5) assisting enterprise employee recruitment and interview assessment (6) enterprise personnel conveying purpose: 1. Reasonable organizational structure and personnel design are convenient for enterprises. 2. Grasp talents and business opportunities in advance, and you can foresee the success of the enterprise before operation; 3. Effectively control candidates' moral quality level and technical business level, and avoid the phenomenon of over-filling; 4. Form the basic rules and regulations of the enterprise and the norms of words and deeds; 5. Through pre-job training, the enterprise can cultivate a group of high-quality, standardized, United, efficient and competitive teams who understand the development direction of the enterprise.

Remarks: 1, this work should be started in the process of enterprise preparation; 2. The design of organizational structure, personnel composition, job requirements, job responsibilities and basic rules and regulations requires a lot of communication and discussion between the two parties; 3. During the personnel recruitment assessment, we provide assessment topics (moral quality and business technology), and both parties conduct assessment interviews; 4. Pre-job training adopts a combination of training and practical training, focusing on on-site specification and skill training, and employees should participate in equipment installation, debugging and operation training; 5. In this process, formulate detailed personnel assessment rules and forms, and formulate personnel assessment methods in advance; V. Staff training section 1, Pre-job training of enterprise employees (1) Training of new qualities and new concepts that employees should have (2) Training of employee rules and regulations (3) Training of employee post responsibilities (4) Training and guidance of service process (5) Training and guidance of document process (2) Management training part (1) Business reception management (4) Correctly handling customer complaints management (4) Tracking service management (4) Equipment and tools management (8) Parts warehousing management (9) Parts inventory management (10) Parts purchasing management (1 1) Maintenance quality management (12) How to identify and retain talents (14) How to build corporate culture (/kloc Kloc-0/7) Enterprise Crisis Management (18) Other Enterprise Management Case Analysis 3. Technical Training Part (1) Automobile. Fuel supply system of EFI engine (5) Exhaust system of EFI engine (6) Comparative analysis and technical bulletin of imported and domestic engines of various automobiles (7) Air conditioning system of imported automobiles (8) ABS, TRAC and SRS system of imported automobiles (9) Air suspension system of imported automobiles (10) Safety and anti-theft and electronic instrument system of imported automobiles (1 0) 3. Improve the technical level of employees and enhance their basic skills; 4. Promote the increase of commodity sales and other services; 5. Promote the increase of customers through marketing activities and improve customer satisfaction; 6. Effectively control enterprise procedures and quality, and improve enterprise reputation.

Remarks: 1. Conduct training 10 days before the enterprise officially opens; 2. Conduct theoretical training in the evening, and conduct all-round guidance training during the day, so that technicians can analyze technical problems on the spot; 3. Management training counseling and technical training counseling cross each other; 4. You can use the opportunity of training and counseling to carry out relevant marketing activities; 5. Training hours 150 hours, on-site coach training hours 300 hours, a total of 450 hours; The objective of intransitive verb (1) is novel and eye-catching. (2) The factory building and layout are scientific and reasonable; (3) the basic change of employees' ideas; (4) A brand-new management model has been basically established; (5) The rules and regulations of the enterprise are basically established and improved; (6) Establish the process of automobile diagnosis and testing, and train 2-3 technicians who can operate the instruments and equipment independently and carry out scientific detection and diagnosis; (7) The basic training of automobile maintenance has been completed, and a number of standardized maintenance teams have been trained. (8) Establish the image of first-class technology, first-class management and star service in the enterprise. (9) Establish a good corporate culture in the enterprise. (10) Establish a good employee assessment mechanism, incentive mechanism and reserve talent pool in the enterprise. Seven. Overall description: The above modules effectively combine enterprise preparation with preparation according to the actual situation and preparation sequence of the enterprise.

1, so that customers can enjoy all-round services such as maintenance, beauty, fine products, second-hand car trading, auto insurance and claims settlement. And through the improvement of service quality, provide customers with the desired services, value-added services and value-added services, and finally create "customer satisfaction"; 2. Career planning for employees, humanized management of enterprises, meeting the needs of employees' promotion and self-worth, making employees proud of entering the enterprise, enabling employees to realize their self-worth and ultimately creating "employee satisfaction"; 3. Through the establishment of enterprise brand, good image and reputation, reasonable control of space and time, and good business ideas and thoughts, hopes and prospects will be transformed into success and value, and finally "enterprise satisfaction" will be created; 4. "Three satisfactions" is the ultimate goal of enterprise management: