Summary of supermarket food supervisor's work

Lead: What is the work situation of the food supervisor in the supermarket? The following is my summary of the work of supermarket food supervisor, I hope to read it happily!

Summary of supermarket food supervisor's work-leaders:

Hello!

A colorful year has passed. In this year's management process, I got a good exercise, whether it is my own quality or business level. Thank the company for giving me this stage to enrich myself. Although sometimes I feel very tired and hard, the gains I get are far greater than the labor I pay. Thank you for moistening the people, and thank you for moistening the people. 20xx work summary report is as follows:

First of all, the work of the store

1, commodity management

A. In terms of product brand optimization, brands with poor sales such as Mengniu milk powder, Wandashan milk powder, Cradle milk powder, Shuanghui, and Nutrition Mill were cleaned up. According to the principle of commodity correlation, white sugar and brown sugar are moved to the brewing area;

B. Follow up the selection and formulation of member goods in different periods from the formulation of member goods, and urge ALC to do a good job in the sales analysis of member goods;

C. At the beginning of the year, the bulk cargo area was readjusted, which realized the key display of seasonal commodities and made the layout more reasonable and more convenient for customers to shop;

D regarding the phenomenon that the prices of seasonal commodities (oranges and jujubes) of the joint venture manufacturers are too high, after the negotiation with the manufacturers failed, they contacted the marketing department in time for self-harvesting, which not only improved the performance, but also reduced the price of the joint venture fruits;

2. Warehouse management

In July, we carried out a large-scale reorganization of the warehouse on the fifth floor, changed the disorderly display before, reinstalled the shelves and stored them in categories. It truly realizes the easy storage and easy display of inventory goods, and also makes inventory management more convenient.

3. Health management

A, 5S every day, 5S for everyone. After studying in Pangdong, I really felt the different supermarket atmosphere and the cleanliness of the store. We mainly do it on the floor of the shop.

Clean up the shelves and eliminate cockroaches and flies in all directions;

B, every Monday for health inspection, always urge employees to do a good job in the store health.

4. Other aspects

A, people's hearts are turned to the back, and Taishan is the top. In this year's "tug-of-war" competition of the May Day Cultural Festival, our family on the second floor lived up to expectations, won the first place and won the honor of three consecutive championships.

B. A new form of PK conference will be held from 10. Fundamentally mobilized the sales enthusiasm of the store manager and employees (although PK never won), which made us feel pressure all the time. At the same time, it also trained employees' ability to learn performance programs and enriched their spare time.

C. In this year's activity promotion, there is no out-of-stock phenomenon of active commodities; Arrange the shift time of employees in time and effectively, and there is no vacancy.

Second, the existing problems

1, the arrangement of goods in the store is relatively tight, and the unsalable goods are not cleaned up in time when new products are launched, resulting in the inability to get in (biscuits and pendants);

2. The display skills and layout maintenance of goods are poor, so it is necessary to strengthen the business training of tally clerks and promoters and urge employees to load goods in time;

3. Loss prevention has always been our weakness, and the business training of loss prevention personnel has not been followed up in time and effectively;

4. From the sales ranking of fresh joint ventures, the aquatic product counters are at the bottom, the joint ventures are not active enough to support the promotion activities, and the old display cabinets have not been replaced in time.

This year, the overall sales volume on the second floor reached 10000, an increase of% over last year. Among them, the food sales amount is10 million yuan, accounting for 20% of the completed task; Fresh self-operated sales 1 10,000 yuan, completed%; Sales of fresh joint venture 1000000 yuan, completed 100%. New year, new starting point. Put down the old baggage, put on new bags and start the journey of 20 13. Focus on improving the visibility of the store, carry forward the spirit of daring to fight and rush, and constantly improve and improve the working ability with refined management thinking. The work plan of 20 13 has been issued.

The report reads as follows:

1, optimize the commodity structure, sell the goods and make a profit. Mainly from three aspects: item optimization, display optimization and promotion optimization. Constantly adjust the display position according to the sales situation of the goods, so as to make the goods play the greatest sales potential; 2. Ensure product quality and improve service level. Do a good job in the investigation of low-temperature milk, halogen products and other products that are easy to expand, deteriorate and expire. Strengthen the indoctrination of employees' service awareness and the training of service skills, and comprehensively improve the service level;

3. Do a good job in the sales management of fresh goods. Excellent fresh management is the inevitable guarantee of store popularity and performance. Enhance popularity through the low-price image of self-operated goods, and do a good job in clearing goods in the fresh food area at night;

4. Insist on market regulation to ensure the low-price image of the store;

5. Let customers complain about wealth. As a retail service industry, it is inevitable that there will be various customer complaints. Customer complaint is a mirror, which can make us realize our own shortcomings and improve and perfect our service level. Handle customer complaints correctly and skillfully to increase consumers' trust in us.

6. Employees are the foundation of all development. A good team and an excellent manager are inseparable from a solid workforce foundation. Communicate with supervisors and employees in time, understand their inner thoughts, think what employees think and worry about their urgency.

Words are flowers and actions are fruits. Good words are better than good deeds. In the coming Spring Festival of 20 13, I will make all preparations to meet the first sales peak of the new year and repay the company with practical actions.

Summary of the work of supermarket food supervisor 2 With the joint efforts of everyone this semester, all aspects of the supermarket have been gradually improved and on the right track. Although building access management has been tightened for some time, everyone is worried about the reform of supermarket distribution mode. Although people are quitting all the way, of course, some people have joined. All this exploration process is worthwhile. This semester, everyone witnessed the hard growth of the supermarket on the campus network. From the initial daily order turnover of no more than double digits, to the present average daily turnover of about 200, the highest daily turnover of this semester is 566.6 yuan on June 22nd. These are all gratifying aspects. At the same time, everyone's tacit understanding of work has also increased a lot. These are the favorable foundations for the future development of the school network supermarket.

Without further ado, now I will make a simple summary of the problems existing in supermarket management in my personal work this semester:

1. Purchase: Pay more attention to the production date and shelf life of the goods; Because of the negligence of this piece, I accidentally ate a big loss when I entered the yogurt, and finally lost some money on this piece of yogurt. Also, at the initial stage of your baby's purchase, your baby didn't have some goods when they were delivered, but they were still full of other goods, which led to some problems in our product management and sales. After some negotiations and handling, this problem has been gradually improved. ? 2. Recruitment of deliveryman: I was responsible for the recruitment of deliveryman before the post of deputy supervisor of supermarket was released. Because of my mistake, I recruited some unqualified deliverymen at first, which brought some negative effects to the school network. From this incident, I try to learn how to see in a short time whether a person is suitable to be a supermarket deliveryman and whether it will meet the needs of the development of our school network.

3. Coordination between the superior and the subordinate: During the promotion of yogurt, I failed to coordinate the work between the superior and the subordinate, which led to some disjointed work. After a period of running-in, similar problems were basically eliminated.

4. Job responsibilities: Sometimes you may not know the responsibilities of the assistant manager and the supermarket supervisor, and you may impose your own ideas or opinions on the assistant manager. Those who have noticed this problem are already improving. Of course, the responsibilities will not be divided too clearly, because a team's things sometimes have to be done, and the overall consideration will still be considered.

5. Supermarket loss: At the beginning of this semester, due to the large water leakage under Tian Li's door, nearby cats attacked the supermarket from time to time, causing losses near 40 yuan; At the beginning of June, due to the short yogurt time, 50 yuan lost money. After moving to Xingxing Shuifang, the rats in the sewer also came to do evil. On June 28th, 18 38g ham sausage was found stolen by rats, which lost 7.2 yuan. Then on July 4th, rats suffered, mainly intestines, with a loss of 17. 1 yuan. The first special promotion (June 22nd) lost 99.8 yuan, and the second gift (July 2nd) lost 22.6438+0 yuan. In addition, there are two packs of sugar that will expire next semester, which will cause losses to 5 yuan.

6. Call back: I called back twice this semester, mainly reflecting the problem that there are too few kinds of goods in the supermarket.

7. About the future development of the school's online supermarket: This semester, due to various reasons (lack of funds and incomplete supply of expensive goods), students who placed orders generally reported that there were too few goods in the supermarket, so that some students stopped placing orders in the supermarket after placing orders for the first time, and I only added a few new goods every time I purchased. The funds for next semester have been put in place, and I will try my best to increase the brands of similar products to meet the needs of students who place orders. Many students are also reflecting on increasing cigarettes. This semester is still immature, so we must add cigarettes next semester. At the same time, try to contact some low-priced dealers to meet the development needs of supermarkets.

Summary of supermarket food supervisor's work for 3 1 year, under the correct leadership of the leader, with the active support and great help of my colleagues, I was able to be strict with myself, better perform the duties of a foreman, and successfully complete the work task, which was affirmed by the leader and praised by my colleagues. In summary, I gained a lot.

First, study in daily work and constantly improve your professional level.

As a supermarket foreman, I am a cashier first. Only when the professional level is high can we win the support of our colleagues and take good care of the people below. Although I have worked as a cashier for a long time and achieved certain results, these results are still not enough. With the development of supermarkets, new requirements are put forward for our cashier's work. Through study, I can always master computer operation technology first, and always give guidance to the following comrades.

Second, do a good job in the management and guidance of employees

Although the foreman is not a big leader, he also manages a bunch of people. It is the trust of the leaders that makes me shoulder this heavy responsibility. Therefore, at work, I always have strict requirements for them. No matter who violates the discipline, I will not tolerate it. It is precisely because I can be strict with myself and manage boldly that I can take good care of the employees below in my life. At work, I often hear some supervisors around me complain that they are busy with their work and there are always endless things to do. Here, talk about how to be a foreman.

(1), professional ability

As a foreman, you must master certain professional knowledge and ability. With the continuous improvement of your management position, the importance of professional ability will gradually decrease. As a grass-roots supervisor, a person's professional ability will be very important. What you want to achieve is that you can directly guide and represent the actual work of your subordinates. The source of professional ability is nothing more than two aspects:

1 from books, 2 from practical work. In practical work, you need to learn from your supervisors, colleagues and subordinates. "Don't be ashamed to ask questions" is the attitude that every supervisor should have.

(2), management ability

For a foreman, management ability corresponds to professional ability. When your position requires more majors, relatively speaking, you need less management skills. On the contrary, the higher your position, the higher the requirements for your management ability. Management ability is a comprehensive ability, which requires your command ability, your decision-making ability, your communication and coordination ability, your professional ability, your work distribution ability, and so on. Management ability comes from books, but more from practice, so to improve management ability, you need to constantly reflect on your daily work, and use your brain to review and summarize your work from time to time.

(3), communication skills

The so-called communication refers to unblocking each other's opinions. This kind of communication includes two aspects, inter-departmental communication and intra-departmental communication (including your subordinates, your colleagues and your superiors). The company is a whole, and the department you lead is a part of the whole, so it is necessary to contact with other departments and communication is essential. The purpose of communication is not who wins or loses, but to solve problems. The starting point of solving the problem is the interests of the company, and the interests of the department are subordinate to the interests of the company. Communication within the department is also very important. As a supervisor, you need to know, master, guide, assist and care about the problems in subordinates' work, their ideological trends and even their lives. On the contrary, for your supervisor, you should also take the initiative to report, and reporting is also a kind of communication.

(4), cultivate the ability of subordinates

As a foreman, training subordinates is a basic and important job. No matter how big the unit you lead is, remember that the unit you lead is a whole and use the strength of the team to solve problems. Many supervisors are reluctant to hand over some things to their subordinates for good reason. Give it to a subordinate and tell him that you may not understand what you say, you need to repeat it, and then check it. Instead of this, it is better to do it yourself quickly. But the point is, if this goes on, you will always have endless things to do, and subordinates will always do what you think can be done well. It is an important duty of the supervisor to let subordinates know, do and teach them to do things. The strength of a department is not the strength of the supervisor's ability, but the strength of the work of all subordinates. Sheep can lead a group of lions to easily defeat a group of sheep led by lions. As a supervisor, the important duty is to train subordinates into lions, not to turn themselves into lions.

Summary of food supervisor's work in supermarket III. Working stage of supermarket

Last September, due to work needs, I was transferred to the supermarket as the manager. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work. Although I have joined the big family of Qiyuanhui Supermarket since its opening, I am familiar with the staff of Qiyuanhui Supermarket, but the specific work is still different. In order to enter the role and take responsibility as soon as possible, on the one hand, we have strengthened the study of professional knowledge, actively read books and articles, and humbly ask professionals for advice. On the one hand, strengthen communication to understand the actual situation, and communicate with the heads of food, receiving, cashier and other related departments. In a short time, I assumed the responsibility of supermarket supervisor. Together with the manager in charge, we conducted rectification training for supermarket employees, and made four adjustments to the planning and display of goods and the working ideas for the next year. Through the joint efforts of supermarket employees, our sales have increased substantially.

Later, we worked together, settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. Contact with employees more, on the basis of strict requirements, give employees more ideological exchanges and business training, so that employees' mental outlook has changed and their enthusiasm and autonomy have been brought into play. With the care and support of all departments of the company and the efforts of all employees Qi Xin, the progress of the supermarket has been recognized by the company. The supermarket supervisor is responsible for coordinating all the work, maintaining the normal operation of the whole store and handling emergencies. In this position, he is based on overall control of the overall situation, making full use of this platform, and comprehensively improving his organization, coordination and business level while working. Deeply understand the cashier, customer service, receiving goods, loss prevention, fire protection and other links, find problems, reduce loopholes, and become a famous supermarket supervisor.

Second, personnel management training

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods. First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know how to do it and how to do it better through business training. In the management of work, we should always be strict. As long as we make mistakes in principle, we will never condone them.

However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential. Training employees is also an important task for supervisors. Through the training and exchange of employees again and again, the supermarket of chess institute has initially formed a systematic staff training content in terms of concept, commodity knowledge, sales psychology and skills, discipline and rules. It has been recognized by employees and achieved certain results.

Third, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the most developed industry in this era, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, choice of express commodities, and connection of various links in operation, I really digested the required knowledge from the theory in books to the practice in daily work and then applied it to my work. On the other hand, learn the latest market information and industry trends through various information media, listen to the training of related majors, make your overall thinking clearer, examine the market changes from a higher angle, and put forward your own strategic suggestions to the company's decision-making level.

Four. Shortcomings and working ideas for next year

As the saying goes, Rome was not built in a day. Bi Jing has only been in the retail industry for a short time, and he has only been working in the supermarket for nearly a year, so he knows so much about the market and supermarket retail. Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. It is also reflected in the following aspects: First, the choice and control of commodities need to be strengthened, and the understanding of food commodities is relatively weak due to different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience. Facing the opportunities and challenges in the second half of the year, based on the principle of being pragmatic and practical, I better shoulder my responsibilities, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company.

In short, in the days to come, I will devote myself to the supermarket business of the chess institute even harder, repay the company with the benefits of development, and realize my own life value.

Summary of supermarket food supervisor's work. The busy year is coming to an end, and new challenges are just around the corner. Looking back, in the big family of supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of supermarkets. It is my bounden duty to do my best for the better development of the supermarket next year.

My work is summarized as follows:

First, the market construction stage

After the Spring Festival in 2008, I was still responsible for the operation of the market building. With the cooperation of manager Zhai, I have experienced some challenging problems, such as the difficulties in the operation of merchants in the off-season after the holiday, the difficulty in collecting rent, and the large number of staff entrusted by seasonal reasons. By solving these problems, I quickly improved my understanding of the clothing retail market, market environment and employee management in our city. Through the contact with the mediation work of various merchants, the coordination ability has been further exercised. In order to adapt to the changing situation and cooperate with the overall planning of the company, the market layout has been adjusted. In January, the supermarket began to conceive of opening in January, and I devoted myself to the preparatory work, including personnel recruitment, business training, shelf installation and daily operation and maintenance. With the care of my boss, the support of all parties in the company and the guidance of General Manager Liu and Li Dian, the supermarket has developed and transformed smoothly, and my latest business knowledge of the supermarket has been systematically strengthened.

When I was in charge of the market, I tried to maintain the normal operation of various business activities without any unexpected events. However, it is a fact that the overall potential of the market has not been fully utilized to produce benefits. Although the development of the market is restricted by the immature objective environment in all aspects, it is a great responsibility that the market is not fully utilized. This also shows the limitations of their own ability, which is the most profound experience gained in market work. At the same time, I experienced various difficulties and pressures in the market, which greatly improved my psychological quality. In the face of great difficulties and pressures, I will not shrink back and escape, and I can face the solution calmly. This is my biggest gain in the market.

Second, the supermarket work stage

In May, due to work needs, he was transferred to the supermarket as the store manager and non-food manager. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.

Although I joined the big family of supermarkets from the beginning of business, I am familiar with the staff of supermarkets, but the specific work is still different. In order to enter the role and take responsibility as soon as possible, on the one hand, I strengthened the study of professional knowledge, actively read books and articles, and humbly asked Liu for advice. On the one hand, strengthen communication to understand the actual situation, communicate with the heads of food, receiving, cashier and other related departments, and have in-depth exchanges with Wen Juan, the non-food team leader. In a short time, I established a harmonious working relationship with the relevant supervisors and assumed the responsibility of the store duty manager. Conduct rectification training for non-food personnel with the head of the cabinet, and adjust the planning and display of goods. Through the joint efforts of non-food employees, our sales have increased substantially. After Wen Juan was promoted to non-food procurement, I became the team leader of non-food products. I settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. Contact with employees more, on the basis of strict requirements, give employees more ideological exchanges and business training, so that employees' mental outlook has changed and their enthusiasm and autonomy have been brought into play. With the care and support of all departments in the company, Qi Xin, all employees, made concerted efforts, and the non-food progress was recognized by the company.

The manager on duty is responsible for coordinating the work of various departments, maintaining the normal operation of the whole store and handling emergencies. In this position, based on the overall control of the overall situation, he made full use of this platform to improve his organization, coordination and business level in an all-round way while working, so as to deeply understand the cashier, customer service, receiving goods, loss prevention, fire fighting and other links, find problems, reduce loopholes, and become a well-known store manager.

Third, personnel management training.

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know how to do it and how to do it better through business training. In the management of work, we should always be strict. As long as we make mistakes in principle, we will never condone them. In this way, employees can be motivated from the inside and play a role from the outside.

However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential.

Training employees is also an important task for supervisors. From the first market 100 employees to the supermarket 100 employees, and then to 1 month, the training of more than 6 employees in Class B of the supermarket 100 employees, through repeated training and exchanges, I have initially formed a systematic training content for employees in terms of concepts, commodity knowledge, sales psychology and skills, and discipline. It has been recognized by employees and achieved certain results.

Fourth, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the most developed industry in this era, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, choice of express commodities, and connection of various links in operation, I really digested the required knowledge from the theory in books to the practice in daily work and then applied it to my work. On the other hand, learn the latest market information and industry trends through various information media, listen to the training of related majors, make your overall thinking clearer, examine the market changes from a higher angle, and put forward your own strategic suggestions to the company's decision-making level.