Job Recruitment Website - Recruitment portal - Hefei honey rabbit e-commerce co., ltd. recruits Taobao customer service?
Hefei honey rabbit e-commerce co., ltd. recruits Taobao customer service?
Job responsibilities:
1, the company's online pre-sales, sales and after-sales work;
2. Promote information push. Accept customer consultation to promote order closing and order tracking;
3. Pay attention to the store's WeChat and WeChat official account, pay attention to the store's circle of friends every day, understand the store's information, and use WeChat to create private territory;
4. Deal with customers' problems in a timely, effective and appropriate manner to ensure timely reply to customers;
5. Understand all product information of the store, answer customers' questions enthusiastically and professionally, recommend and guide the order to close, and properly handle Gu Tao's after-sales problems;
Requirements:
1. More than one year customer service experience in Taobao and Tmall.
2. If you have many years of experience in Taobao and Tmall, you can relax. 3. Strong execution, serious and efficient work, and team spirit.
4. Have enthusiasm and patience for the set of households, and be able to deal with some problems of customers flexibly.
Extra benefits
1. The probation period is 4000, and the certificate is transferred from 4200 to 8000;
2. The probation period is 1-3 months, and you can become a full member in advance if you meet the post requirements;
3. Provide working meals, Man Qin Prize and full-time employees: provide five insurances and at least 13 monthly salary year-end bonus, work performance and performance reward, overtime allowance, holiday benefits, national holidays and annual leave for old employees;
4. Working meals are provided during office hours from 8:00- 17:00 (morning) and 16: 00-0.30 (evening); Superior office environment-office space, central air conditioning to ensure warm in winter and cool in summer.
Contact information: 182820657 15
Work location: Hefei, Anhui
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