Disney Customer Service Phone Number

The customer service telephone number is as follows:

According to official website information query of Shanghai Disneyland:

Shanghai Disney Resort Reservation Service Center: 400- 180-0000 (China), 86-2 1-3 158-0000 (other countries/regions).

Shanghai Disney Resort information consultation (non-reservation related issues): 86-2 1-2099-800 1.

Shanghai Disneyland Hotel: 86-2 1-2099-8002.

Toy story hotel: 86-2 1-2099-8003.

The current situation of Disney:

Shanghai Disneyland resumed operation on June 30, 2022. Since June 29th, tickets for theme parks have been re-sold. At the beginning of the resumption of operation, the reopening of the park adhered to the principle of prudence and implemented enhanced health and safety measures. Disney Town, Xingyuan Park and Shanghai Disneyland Hotel have resumed operations.

According to the requirements of epidemic prevention and control, Shanghai Disneyland adopted current limiting measures at the initial stage of its resumption of operation, and further implemented strict health and safety measures. At the beginning of the resumption of operation, most of the scenic spots, amusement projects, entertainment performances, shops and restaurants in Shanghai Disneyland resumed operation on the basis of current restriction.