What kind of jobs can tourism majors get in five-star hotels in China?

I don’t know what the teacher’s advice to you is based on

Hotel departments: First-line department: Front office-Housekeeping Department, Catering Department, Sales Department

Second-line department Department: HR Engineering Security Administrative Office

Let me tell you about my working experience in a five-star hotel:

First of all, the threshold of the hotel is very low, and there is no such thing as wanting to enter the international market as mentioned above. A serial number requires a bachelor's degree or study abroad experience. On the contrary, now there is school-enterprise cooperation. Many serial hotels cooperate with three colleges and universities, and students in their third and fourth years are directly arranged to work in hotels. As long as your academic qualifications are in the tourism management and hotel management category, you can enter.

Secondly, if the working environment in a hotel is said to be good, it may only be the front office and catering departments. Most of the offices of other departments are in the basement, and the departments that can see the sun are the front-line operations departments, which are so exhausted. . Many girls can't stand the night shift in the front office and the double shift in the catering department. Think about it. During the night shift, the large front hall is guarded by a girl, and the lights are turned to the darkest. Although the concierge is next door, there is no room for the rest of the night. I went into the office and slept when I had nothing to do. GSM was basically running around, so you had to be able to withstand the long dark night and play drunkenly with some drunk guests in the middle of the night (of course, city hotels are better), but you can move in the second half of the night. You sit on a stool, and during the day shift you have to stand in high heels for 8-10 hours.

As for the catering department, there are noon and evening shifts for lunch, with a 3-hour break in between. The time is very scattered, including ordering food, passing dishes, clearing tables, and private rooms. Western food has breakfast, so you get up at 4:00 in the morning, and 5 people have to go to work and start serving meals. Breakfast is the busiest time. You have to greet and make coffee or tea for the guests. Fortunately, it is a self-service, but you have to clean up the greasy food quickly. Remove greasy plates and clean the table for the next guests. During breakfast time, everyone will come together at the same time. Believe me, you will forget who you are when you are so busy.

Girls in the sales department can choose MICE. Fortunately, resort hotels have overseas salespeople to help you bring business. You are responsible for communicating with customers and just negotiate. If you are doing sales in a city hotel, you need to explore your own customer resources. During the off-season, you have to sweep the buildings, carry brochures, and run around the surrounding office buildings one by one. It is very tiring and very challenging. Of course, the management is strict. The company simply won't let you in. You need to have a strong psychological quality. The meeting you talked about will be on the weekend, and you have to follow it. There is no weekend without rest.

So, wouldn’t it be better to choose a second-tier department? In other words, most of the second-tier staff in hotels are HR girls. They can do recruitment, salary and benefits, etc. They are a good choice. The working hours are stable, there are no shifts, and you can still sit and have time to look at your mobile phone. Are you busy? certainly! The hotel's turnover rate is quite high. I've seen people leave in the afternoon after joining, people who quit in three days, people who quit in two weeks, and people who left in one month. Filling in the form will really make you weak. As for training, how should I put it, regular training for senior and lower-level employees. The senior-level employees are fortunately polite and respect your lectures. The lower-level employees are like, it’s great if you can get there. It’s like playing the piano to others. Maybe they have just learned what Wan H did. , and now I have to adapt to your Zhou J's routine. Not many people will really listen to what you have to say. If the graph is stable, then it would be better to study HR directly. All major companies can choose from it, and you don’t have to be limited to the hotel industry.

As for the remaining housekeeping department, can you clean 8-10 rooms a day by yourself? No one communicates with you, so you just keep working. After cleaning, the supervisor will check the room. If there is any substandard area, you have to rework. After 2 p.m., you will be called by the front office to ask for a room. But you can't help it, because the check-out time is 12 noon, and members can delay the check-out until 2:00. For the sake of customer satisfaction and the task of adding members every month, the front desk can only satisfy the guest's late check-out and then give him a free membership. Member, just wait. Many people have checked out at 2-3 o'clock, but the check-in time is also 2 o'clock in the afternoon. Haha, the time to doubt life has arrived again. You have to speed up. The guests who want to check in here are urging me. Wait for one. There are a lot of people who get angry when they can't go in, and there are a lot of people who look for trouble when they go in. Therefore, there are mostly older ladies in the housekeeping department, and no young people would choose them, except interns.

How can you go about other security projects and be a secretary? Secretary can do it in every department. They are all clerical jobs and have normal working hours. You can do it if you like Paperwork. These two departments are all big men. When the engineering department comes to work, they are busy each other. Fix this and fix that. You can do it by yourself. Organizing documents on the phone, day after day.

To sum up, what girls can do when entering the hotel:

Front hall - three shifts, scheduled shifts, no rest on Saturdays and Sundays, standing up to work, colleagues and leaders do not Stable/with commission, relatively earn 1-2k more, it all depends on your upsell

MICE - no fixed weekends, need to be social, colleagues and leaders are unstable/with commission, sit down to work

< p>HR - Very trivial, requires patience, low salary/fixed hours, occasional overtime work at the end of the month, department colleagues and leaders are relatively stable

Secretaries of each department - low salary of 2.5k-3k, limited room for promotion/time Fixed

These departments are relatively suitable for girls, but if you really have a passion for hotels, you can study, change jobs across the country, and wander around for a while. If you just want to find a job, there is no need to study hotel management. It is too replaceable, the salary is pitiful, and the room for promotion is limited. It is better to study a major that is suitable for girls and has a wider scope.

PS Speaking of English, it is needed in all walks of life now, and as for the English that can be used in hotels, haha, there is no need to discuss it anymore. Those who speak English don’t need to be good at English at all! A very good person is gone and wasted!