10086 what's the number of complaints from the headquarters?

10080。 This is the complaint hotline of the mobile company group headquarters. On the basis of unresolved local 10086 complaint, you can call 10080 to escalate the complaint, and the headquarters is the superior of the provincial companies.

It has the responsibility to supervise and manage its subordinate units. After collecting customer complaints, the group headquarters will send them to provincial companies for solution, but escalating complaints is more effective than general complaints. The complaint telephone number of China Mobile Headquarters 400 is 400-1110086.

China Mobile's complaint channel:

10086。 This is the most basic complaint channel, and friends should know it. The workflow of 10086 is as follows. The operator records the problem to form a work order, and then transfers it to the business department responsible for the problem, and the specific responsible department replies to the customer.

Therefore, every time the operator tells the customer to reply within 48 hours, because the business department behind the mobile company looks at your problems and your demands, and gives the customer a reply after finding a solution. That's why it has been said for 48 hours, because it takes time to report and handle, so don't worry when complaining, and relevant people will contact and reply to legitimate demands.

12300。 Bureau/Ministry of Communications complaint hotline. The Administration Bureau and the Ministry of Industry and Information Technology are government departments that supervise many communication operators such as China Mobile, China Unicom and Telecom. After receiving the complaint, the Executive Board will first verify whether you have reported it to the enterprise, and after collecting the customer complaint, it will also send it to the operator for solution. This complaint will be more effective than 10080.