What proof is needed for medical assistance?

Obtain the qualification certificate of assistant doctor.

Service consciousness

1, good sense of service.

Be prepared to serve patients at any time, and through careful observation, find out the requirements that patients have not put forward in time. Do it: greet the patient, apologize for the poor service, and leave with a farewell voice. Put an end to contempt, irritability, denial, quarrel and other disrespect for patients.

2. Proper manners and manners

Respect patients, be polite to others, use sympathetic and true language, and avoid indifference. Say hello when you see the patient and ask if the patient needs help. No matter who you talk to, you should get into the habit of listening, don't interrupt others' conversation, and look at the patient naturally and make eye contact with the patient.

Etiquette and polite service require initiative, enthusiasm, patience and thoughtfulness.

(1) initiative: greet the patient actively and sincerely, and don't make the patient feel reluctant. When patients have objections to the examination and treatment, they should be patiently explained. If the patient does not fully accept it, he should take the patient back to the clinic to give feedback to the doctor, and pay attention to avoid other patients hearing it when giving feedback.

(2) Enthusiasm: Treat every patient sincerely, with friendly language and smiling faces. Follow-up patients should try to remember the patient's name and take the initiative to say hello, so that patients feel highly valued.

(3) Patience: Be kind to patients, be amiable, and ensure that people are tired, have many problems and are impatient when things happen.

(4) Considerate: serious and responsible, meticulous, anxious about the patient's urgency, thinking about the patient's thoughts, comforting and visiting the patient at any time during the examination, treatment or operation.

2. Moderate sense of humor

In the process of consulting room, patients may be noisy or deadlocked with doctors because they disagree with the treatment plan, and sometimes some patients will have unreasonable behavior and language. As a medical aid, we should cooperate flexibly. On the one hand, we can use humorous language to break the deadlock and resolve the embarrassment when necessary. On the one hand, peripheral support can be requested for mediation.

Third, work attitude.

(1) Have a comprehensive and correct understanding of medical assistance; Study hard, be familiar with and master the basic knowledge of gynecology and other related disciplines.

(2) Be familiar with and master the price, purpose and significance of various examination, treatment and operation items, so as to better help and cooperate with doctors to do a good job of explanation and persuasion.