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Successful case of team spirit
Introduction: Running an enterprise is the simultaneous operation of many links. An idea is needed to decide the whole failure. The following are the successful team cases I compiled for you, hoping to help you.
Chapter 1: Successful Team Case Boss Zhou is one of the rich people in Kunming. He has been engaged in expressway construction contracting business 10 years, earned several sacks of spare money, drove a BMW, lived in a villa, and had a high fever in his life and career. At a banquet last week, the boss revealed to a friend that he wanted to switch to catering, thinking that by joining a famous catering brand, he could easily turn the money in consumers' pockets into his own. Zhou's friends strongly recommend China's famous hot pot brand A, which is headquartered in Chongqing. After several rounds of communication and negotiation with Chongqing headquarters, Boss Zhou paid an initial fee of 6.5438+0.5 million yuan, and obtained the exclusive right to operate Kunming for three years. After three months of complex links such as site selection, decoration, recruitment and training, pot testing, etc., it has cost 3.8 million yuan, and of course, it has finally ushered in the opening of the hot pot restaurant. Since Boss Zhou himself doesn't know about catering management, let alone team building, he has changed 1 general manager, 2 lobby managers and 1 chef less than five months after his opening. The reason is that the general manager does nothing with a high salary, always lacks some professionalism, and always fights with landlords on the computer. The lobby manager always lacks some service experience in business, the front office management is in a mess, and there is always contradiction with the kitchen. The ordering group and the delivery group actually often fight; The master who cooks aniseed is not good either. The bottom of his pot is always changing. The guest's total reaction is either light or heavy, fragrant or not spicy. Chongqing hot pot is spicy. Well, Lao Zhou couldn't stand it, so he left all three of them there. On the third day after Zhou told the author about his unfortunate experience, at his kind invitation, the author conducted an in-depth interview and investigation on his hot pot restaurant with a business area of 3,000 square meters, and found that the problems he mentioned were actually caused by team management confusion, low team quality, poor team cooperation and no team belief. Problems and contradictions emerged, so at Zhou's request, he conducted 1 day team building and management training for his restaurant, and achieved good results. But less than three months later, Zhou called and told me that the hot pot restaurant had been transferred to others because of poor management. Zhou said on the phone? The threshold of catering is very low when I go in, but it is very high when I want to go out. I lost more than 2 million for this. Catering is more difficult than highway engineering! ?
Chapter 2: Successful Team Case Speaking of the name of this enterprise, I'm afraid few people know it, but as long as it comes to the name of Cuihu Lake? Fennel pub? However, few people who have played the night show in Kunming don't know it. The owner of this famous national pub is a very handsome young man in his twenties. His name is Li Xinwei. It took him only a few years to expand his fennel business from bar entertainment to catering, and the whole enterprise group was as vibrant as him. Exploring his success, we are amazed that only one word can be found to contain fun? Words. In his enterprise, I can't find the complicated management system and corporate culture of other enterprises, but there is a surprising nifty culture, sharp, restrained and sharp. Play? In the bones of the word, it is a spiritual culture that cannot be copied by a team. In his mind and wisdom culture, you can't find those big, empty strategic plans and flowery words, nor can you see the traces of showing off young capital, nor can you see the mask of the boss ordering the world, only the playful and intelligent traces of his young years. When you join his team, he will tell you two things: one is to tell you that there is no difference between a boss and a part-time job in his enterprise, only the difference between new and old team members; The second thing is that he will tell you how to play so that you can work thoroughly. Of course, his playful culture is leisure, health, positivity and fashion. Look at his personal costume? Always wear high-quality personalized casual clothes; His hobby? Carry the latest fashion books at home and abroad with you; His professionalism? Never give up master-level business administration training; What's his working status? Do what a captain should do in chatting? In his view, life is a drama, learning is a drama, dressing is a drama, starting a business is a drama, and running a business is also a drama. Perhaps simplicity means profundity, play, without red tape or rigid design. When play can become a productive force, not everyone can reach this level. Li Xinwei plays with operators and grows with the team in fun.
These two completely different cases are two different forms of team spirit and culture, which illustrate the diversity of team building and management direction, but in their different shaping directions, we can see the intersection of these two kinds of light, that is, the importance of team building and team strength to the growth and development of an enterprise. Team is the inevitable form of enterprise survival and the life of harmonious innovation and development of enterprises. Since it appears in the form of a life, poor care will inevitably lead to illness, which is of course fatal to the health of the enterprise. Please continue reading.
Team building is a very painful practice.
Dishes are flowers in full bloom in restaurants, and teams are the soil for cultivating flowers. The two are mutually causal. Today, with the serious homogenization of tastes, building an excellent team is an important guarantee for the good operation of restaurants. No matter how good the food is, it can't compare with one person, and no matter how expensive the table is, it can't compare with a team.
But because the threshold for entering the catering market is very low, or there is no threshold at all, as long as you dare to think, as long as you have money, as long as you have a chef, you are not afraid of triviality? Anyone can open a restaurant, just like the vegetable market, anyone can enter the market to set up a stall, which leads to uneven quality of employees in the industry. In the extremely irregular market competition environment, all the tricks used by everyone revolve around the switching of food tastes, the creation of environmental atmosphere and the empty corporate culture. Few enterprises will sink their radical and impatient hearts to think about team building and how to carry out effective team management, which is the root of the short life of many catering enterprises. In many industries, we can see that their annual marketing plan has special team building and training expenses, and it is difficult for catering enterprises to see this investment. Even among the top 100 catering enterprises in China, we can see such an indisputable fact: there are teams without management, management without benefits, benefits without ideals, ideals without practice, practice without persistence, persistence without strength, strength without support and support without effort? It seems that the difficulty of catering service team construction lies in the cultivation of team professionalism! Breaking through the cage of thought is of course a very painful practice.
Chapter 3: Successful Team Case A scholar from the University of California, USA, did an experiment: six monkeys were kept in three empty houses, two in each room, and a certain amount of food was put in each house, but the positions were different.
The food in the first room is on the ground, the food in the second room is hung at different heights from easy to difficult, and the food in the third room is hung on the roof.
A few days later, they found that the monkey of the first family was dead, injured, with no ears, broken legs and dying. The monkey in the third room also died. Only the monkey in the second house is alive and well.
The reason is that the monkey in the first room saw the food on the ground as soon as he entered the room, so he scrambled for the food at his fingertips, resulting in injury and death.
The monkey in the third room tried hard, but the food was too high to reach and he starved to death.
Only the two monkeys in the second room first jumped up for food by their own instinct. Finally, as the height of hanging food increases, the difficulty increases, and two monkeys can only get food through cooperation.
So, one monkey picked up another monkey and jumped up to feed.
In this way, we can get enough food every day and survive well. According to legend, in ancient Greece, there was once a castle in Cyprus where seven dwarfs lived. It is said that they were imprisoned in this isolated place because they were cursed by a terrible spell. They live in a damp basement, and they can't find anyone to help them. There is no food or water. The seven dwarfs began to despair.
Among the dwarfs, Archimedes was the first person to get a dream from Athena, the patron saint. Athena told him that in this castle, in addition to the room where they stayed, one of the other 25 rooms had some honey and water, which was enough for them to maintain for a period of time, while the other 24 rooms had stones, including 240 rose-red lingshi. If these 240 Lingshi are collected and arranged in a circle, the terrible spell will be broken, and they can escape from bad luck and return.
The next day, Archimedes couldn't wait to tell this dream to the other six partners. The other four people don't want to believe it, only Alice and Socrates are willing to cooperate with him. In the first few days, Alice wanted to find some wood fires, which would not only keep warm, but also make the room bright. Socrates wanted to find a room with food first; Archimedes wanted to find all 240 Lingshi quickly, so that the spell could be broken quickly. The three people couldn't reach an agreement and decided to look for it themselves, but after a few days, there was no result. On the contrary, he was exhausted and made the other four people laugh. But none of them gave up. Failure made them realize that they should unite. They decided to look for fire first, then food, and finally we all looked for Lingshi together. This is an effective method. Three people soon found a lot of honey and water in the second room on the left.
Good vision is the foundation of team building; Clear goals are the foundation of team success; Unity and cooperation are the key to team success.
After a few days of hunger, they wolfed down the food; Then I brought a lot to Troy, Angela, Aristotle and Melissa. The hope of food and clothing changed the minds of the other four people. At first, they regretted their stupidity and took the initiative to ask Archimedes and them to look for stones and break the hateful spell.
In order to improve efficiency, Archimedes decided to divide the seven soldiers into two roads: the original three roads. Keep looking from the left, and Troy and the other four will look from the right. But the problem soon came out. Because they have been sitting in the same place for the past three days, Troy and other four people have no sense of direction at all. The castle is like a maze to them. They rotate in almost the same place.
Azimid decisively redistributed:
Alice and Socrates each took one person and guided them to get familiar with the castle with their own know-how and experience.
It is the pursuit of any team to improve efficiency and complete the team's goals as soon as possible. Knowledge is a productive force and an important means to improve efficiency.
Experience is an organic part of knowledge and can also be acquired through conscious learning.
Of course, things didn't go as smoothly as expected. First, Socrates and Troy always think that the other two groups are too slow. Later, Melissa, a flower farmer, found that most of the stones we found were not rose; Finally, people often look for stones in the same room day after day because they are unfamiliar with the terrain.
Everyone's confidence began to slowly lose again.
The resistance of the team comes from distrust and abnormal interference among members. Especially in difficult times, the power of this distrust and abnormal interference will be amplified. Therefore, it is very important to establish a harmonious environment when the team operates.
Archimedes was very anxious. That night, he called all six people together to discuss ways. However, at the beginning of the exchange meeting, it turned into a criticism meeting of mutual accusations.
The impatient Socrates spoke first: What's the matter with you? Only two or three rooms with stones can be found in a day. "There are so many rooms, it is not written on doors with and without stones. Of course it will take a long time to find them! ? Alice replied.
? Didn't notice that the door lock is round, there is no door, and the door lock is cross-shaped. Is there a stone? Socrates asked.
? Why didn't you say so earlier? We have done so much useless work. ? Others seem a little angry at this. After communication, everyone discovered that some of them may find the room soon, but the stones they may find in the room are all wrong; And those who find it accurately are often too slow. They can completely combine the quick search with the accurate search.
Blaming each other will only make the problem worse. It has no effect on solving the problem.
People with professional qualities are very important in a team. However, the operation of a team needs all kinds of talents, and how to match all kinds of talents is a major problem to be solved in team management.
So, the seven dwarfs regrouped. At Alice's suggestion, everyone decided to hold an exchange meeting to exchange experiences and skills. Then copy all the useful ones on the wall where they can shine to remind everyone, so as to avoid detours.
Learning from mistakes, summing up experiences and lessons in time, and sharing them with all members of the team through appropriate methods are good practices for the team to get out of the predicament and move towards success.
With the concerted efforts of seven people, Qi Xin finally found all the 240 Lingshi, but just then Socrates stopped breathing. Everyone was surprised and scared, and the fire suddenly went out again.
Without fire, there is no light; Without light, there is no way to arrange stones in a circle.
I thought it was a simple matter, and everyone came to help make a fire. Who knows, six people spent half a day trying, but still failed to make a fire? Socrates used to make a fire. Cold, darkness and fear came to the dwarf again.
The gloomy mood spread to everyone, and Archimedes regretted not making a fire like Socrates.
Division of labor is conducive to improving efficiency, but division of labor will make team members have a single knowledge. In a team, you can't let the core technology be in the hands of one person.
Core knowledge should be managed through scientific systems and methods.
Under the care of the gods, fire was finally born. The dwarf won. Through the effective management of the team, the goal of the team is finally achieved. Both black bears and brown bears like honey, and both make a living by keeping bees. Each of them has a beehive and keeps the same number of bees. One day, they decided to compete to see whose bees produce more honey.
The black bear thought, honey production depends on the flowers of bees every day? Visiting? . So it bought an expensive performance management system to measure bee visits. At the same time, the black bear also set up an award to reward the bees who visited the most times.
But it never tells the bees that it is competing with the brown bear. It just lets its bees compete for tourists.
Brown bears and black bears have different ways of thinking.
It thinks that the key to how much honey bees can produce is how much nectar they collect every day. The more nectar there is, the more honey will be brewed. So it told all the bees bluntly: it was competing with the black bear to see who produced more honey.
It spent a little money to buy a performance management system and set up a reward system to reward the bees that collected the most flowers and honey in that month. If the total output of bees in one month is higher than that in last month, all bees will be rewarded in different degrees.
A year has passed, and the result of the competition between the two bears is that the honey of the black bear is less than half that of the brown bear.
After reading the story, I don't know how everyone feels. With the same incentives, both teams tried their best, but the results were quite different. Will we encounter the same problem in our daily work? For example, because you have adopted different performance appraisal methods and incentive mechanisms for the team, the results received are completely different.
It is right for a black bear to pay a high price for an evaluation system, but the evaluation performance is not directly linked to the final performance. Black bear bees try to increase the flow, but don't collect too much nectar. Because, the black bear only emphasizes? Visiting? Not the number of collections; Therefore, the bees of the black bear adopt the method of skimming water to collect honey, and the actual work effect is not great.
In addition, because the reward range is too small, bees become competitors and block information from each other in order to collect more information. Because of the pressure of competition, a bee won't tell its peers when it gets valuable information, which leads to the lack of team consciousness.
On the other hand, brown bears are different. Although only spent a little money to buy an evaluation system, it can effectively lead the team and fully mobilize the enthusiasm of the team. First of all, its team knows who the competitors are and how to compete, and is told that if the nectar production in one month is higher than that in last month, all bees can get different degrees of rewards. In this way, Brown Bear's team will be widely rewarded, and in order to collect more nectar, bees will work together and have a keen sense of smell. The fast-flying bees are responsible for finding out where the flowers are the best and the most, and then come back and tell the powerful bees to go there to collect honey, and the rest are responsible for storing the collected nectar and turning it into honey. Although collecting more nectar can get more returns, other bees can also get benefits, so bees are far from being afraid of themselves and tearing at each other, but a team with clear division of labor and mutual cooperation.
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