How to get a refund when recharging on Xiangtan Travel app?

For the refund charged on Xiangtan Travel app, you need to contact customer service to apply for a refund. The specific steps are as follows:

1. Open Xiangtan Travel app, enter my page and find the options of "customer service" or "help and feedback".

2. On the Customer Service or Help and Feedback page, select "Refund Application" or "Contact Customer Service".

3. Fill in the refund application form, including the recharge amount, payment method, refund reason and other information, and submit the application.

4. Waiting for the customer service to process the refund application will generally be completed within 3-5 working days.

It should be noted that the refund amount will be returned to your payment account in the original way, and the specific arrival time may be affected by banks or third-party payment platforms.

Why give this answer:

The refund process of recharging on Xiangtan Travel app needs to contact customer service, because the amount has been deposited in your travel account at the time of recharging, and the amount can only be returned to your payment account after being processed by customer service.

Practical solutions and countermeasures:

If you need a refund, it is recommended to contact Xiangtan Travel app customer service as soon as possible, fill in the refund application form and submit the application for processing as soon as possible. At the same time, if you encounter other problems, you can also contact customer service through customer service or help and feedback pages to get more detailed answers and help.