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Summary of Foreign Trade Salesman's Half-year Work
Fan Wenyi
How time flies! I've been in the company for half a year before I know it, and it's almost the Spring Festival. I remember when I first came here, I was both excited and worried because of my inexperience. I first came here with the mentality of learning and exercising. After half a year, I feel that I have learned a lot, made a lot of progress, and had a brand-new experience in life and work. Although there is no great contribution, it has experienced an extraordinary test. Here, of course, first of all, I am very grateful to the company for giving me this opportunity to keep learning, making progress and gradually improving my quality at work. At the same time, thank you very much for your help during this period.
After leaving school and stepping into social work, I found that everything was much more standardized than when I was at school. Go to work on time every day and sit in front of the computer all day. Now salesmen can't live without computers. At first, he was a little uncomfortable, but gradually his state was adjusted. First of all, let's sum up my work in the past six months. In the past six months, I have mainly done the following things. The most important thing is of course to be responsible for online publishing. I remember I didn't know how to publish it when I first came here. After this period of publication, I gradually gained new experience and knew how to improve the exposure of the company's products. Of course, we will update our company's product information in time every day and publish some new products to the website from time to time to enrich our product information. After half a year, although there are no substantial customers, we will also receive some inquiries on some free websites, which shows that our efforts have not been in vain. So we will continue to work hard to maintain these B2B websites in the future. The second is the understanding of the product. I remember that when I first came, I often went down to the production workshop to learn about the equipment. To this end, the supervisor also wants us to have a general understanding of the products as soon as possible, so that we can learn about one piece of equipment every week and communicate with each other. Now I have a comprehensive understanding of the company's main products. Of course, we know that this is not enough. I will try my best to know more products in the future, especially those from other manufacturers. Besides, I usually handle some inquiries. The supervisor will assign some inquiries received on Alibaba's website to me for handling. Of course, I will deal with it in time and reply to the letters in time, but most of them have never been heard from, and most of them may have experienced the same thing. Many letters sent have not been answered, and even if some of them are quoted, the possibility of final transaction is slim. Even so, we should reply to every inquiry in time to leave a good impression on our customers. It is said that being a salesman requires patience and perseverance, which is probably reflected here. Half a year has passed, although I haven't received the list yet, I have a certain understanding of the foreign trade (domestic trade) process in general. Customer consultation? Quote? Get the order and sign the contract? Ordering and serving meals within the company? Production equipment in the production department? Delivery? Debugging? After-sales service, every link is very important.
Of course, after half a year, there is also something worrying, that is, the overall system of the company is rather chaotic. Having a basic understanding of the company's workflow and the company's development direction, let me understand that work is not a person's business, and the power of unity is great. The main departments of the company are the sales department and the production department. The cooperation between these two departments is very important. If the two departments are out of touch, nothing can be done. We know that only when the sales department receives the list can the production department have a job to do. At the same time, only the production department can hand over the equipment on time, which will bring the next cooperation. In fact, as a company, the first business is talent, the second is integrity, and then the product. I haven't been to Haute for a long time. However, many things have happened in the past six months. The locksmiths downstairs have changed batch after batch, including warehouse managers and technicians. The frequent turnover of personnel may be due to the lack of sense of belonging among employees. Also, take the new product shoe cover machine as an example. Since the product was launched, it has been full of twists and turns. If it can't be delivered on time, customers come many times but can't see the equipment that can work normally. It is said that closing a deal is not the end of sales work, but the beginning of the next sales activity. But our current situation is that we have lost one customer after another. In the final analysis, the reason lies in honesty. We know that honesty is the concept of company management. It is not so much business products as business integrity. Every company relies on honesty to maintain its existing customer base and expand its influence. In addition, the quality of products is also very important. Only when the exported equipment is of high quality will customers trust us, so we must ensure the product quality in the future.
During my stay in the company, I also thank you for your concern and help. Of course, I especially want to thank the supervisor. I remember when I first came here, I really didn't understand a lot of things. It is said that newcomers need someone to take care of them. I may be considered as one of the lucky ones because an experienced supervisor takes care of them. I remember I didn't know anything at first, I didn't know how to send and receive faxes, I didn't know how to publish information on B2B, and I didn't know how to reply some inquiry letters correctly. During this time, I really learned a lot under the careful guidance of my tutor. And everyone will teach me some principles of being a man and doing things, which I can't learn at school. Of course, there is still a long way to go and a lot to learn. I will continue to learn from you.
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Fan wener
Looking back on our work and achievements in the past year, our comrades engaged in foreign trade deeply realized that we grew up under the personal care and guidance of the leaders of Xingang United Company and made progress with the active help and cooperation of colleagues in various departments. Entrusted by other comrades in the foreign trade group, I thank all the leaders and colleagues on their behalf.
Below I will report to you from two aspects my harvest and experience in this brand-new job of foreign trade in the past year.
First, overcome difficulties, learn and explore at work, and make a successful leap from domestic trade to foreign trade.
I'm not a foreign trade major. When I first transferred to foreign trade, I thought I had the foundation to engage in domestic trade business, and foreign trade business would not be difficult. I didn't expect to feel completely different once I joined the work. Besides foreign languages, professional knowledge is more important. In fact, international trade consists of several parts, such as trade negotiation, signing and examining certificates, preparing goods and booking warehouses, making documents and settling foreign exchange, and each part has strong professionalism. So I felt a lot of pressure as soon as I took office. You know, if you want to be competent for this job, the first task is to study. However, due to our lack of manpower and tasks, it is impossible to study before going to work. We can only work with a book in one hand. So in 2006, I spent most of my spare time on strengthening foreign languages and learning foreign trade expertise. From the beginning, I made a firm study plan for myself. No matter how busy I am at work and how many chores I have, I must spare some time to study. At home, children often fall asleep, which is my most practical learning opportunity. After a long time, the children asked me: Is mom going to college again? In order to understand a concept at work, I have to ask a few more questions. When I encounter problems in my work, experienced comrades will help me solve them. I will carefully write them down in my notebook and find time to digest them after work and gradually improve them. Apply what you have learned, increase your knowledge, develop your skills, improve your skills, and increase your self-confidence in your work.
For example, the certificate examination in foreign trade business is a very important content. If there is a problem that we can't find in time, it will directly lead to the risk of our company's settlement of foreign exchange. Therefore, in order to protect their own interests, users often try to avoid the ball. Every letter of credit we receive will have some special requirements put forward by the issuing bank or the applicant, and these requirements hide unfavorable terms for us. This kind of situation is quite common, and several people in our foreign trade group are used to discussing the clauses in the letter of credit that they are not sure about. When you are inexperienced, it is common to look up relevant books and consult banks. In, I handled the letter of credit of 65,438+06, and found that some clauses were not conducive to our safe settlement of foreign exchange during my own examination. Every time, I insist that foreign businessmen amend the letter of credit. Although it is a particularly troublesome job to ask foreign businessmen to amend the letter of credit, sometimes foreign businessmen will insist on their own interests and even get angry with us rudely, but for the benefit of the company, I will adhere to the principle of never giving up in patient negotiations. During the review, it was found that more than 40 letters of credit in 16 were not conducive to our company's settlement of foreign exchange. I insisted on arguing until the amendment of the letter of credit met our requirements, thus ensuring the normal recovery of funds.
The performance of foreign trade contracts is based on the exchange of documents, which professionals usually call the sale of documents. If the documents and delivery time we make are different from the credit requirements, we can't guarantee the full payment in time. The role and importance of documents can be imagined. Therefore, the production of documents is also the content that I focus on learning and grasping in my work. At first, because of the unfamiliar business, the more anxious I am, the more I can't grasp the key points, and I often make mistakes. I really feel bad when a lot of documents that I worked so hard to work overtime were picked out by the bank and returned for redo. I remember a time when a medium-sized board of directors submitted documents in a contract. Because foreign businessmen require multiple contracts to be cross-delivered, and multiple sets of documents are negotiated under one letter of credit, after repeated adjustments, there is only one day left before the documents are delivered. At this time, I could only take all the documents and hand them over to the auditors at the bank. It was not until the bank was about to close that the documents were finally sent out. In order to seize the time, the bank staff stayed with me all day hungry.
After nearly half a year's practice accumulation and continuous exploration, in the second half of the year, it is not a big problem for me to do the document work. In 2008, I made a set of documents, each with dozens of pages of documents and countless data, and recovered hundreds of thousands of payment in full and on time. In the process of making documents, I realized that I need not only skilled professional knowledge and clear mind, but also a high sense of responsibility for my work.
Second, do your best to do things seriously and strive to create more benefits for the company. After that, considering the division of business, the head office can only seek development in markets other than Shougang, and can only organize export resources through external mining. This way is very difficult for a company with the title of Shougang, because foreign businessmen know that you belong to Shougang and they want to get Shougang products from you. Large iron and steel enterprises have the power and ability to operate foreign trade, but we can't get stable export resources, which is not good for us.
The characteristic of Xingang United Company is to turn disadvantages into advantages and forge a road of self-development by its own efforts.
With your help, I bought 965 tons of European standard round steel from Jiangyin Xicheng Steel Plant, American standard flat steel from Jiangsu Liyang Flat Steel Plant and European standard round steel from Baotou Steel. Exported to Mexico and Europe respectively. In addition, Shougang exported medium plate tons in the first half of the year, and I handled steel exports totaling tons in 2008. These achievements are inseparable from my unremitting efforts and meticulous work.
I was deeply impressed by buying tons of round steel from Friendship Rolling Mill of Baotou Steel.
At that time, our company signed a round steel purchase contract with Friendship Rolling Mill of Baotou Steel. Because the goods should be shipped before the national tax rebate adjustment, we asked him to send all round steel to Tianjin Port before the month, which has the conditions for shipment.
Because this batch of round steel is exported to Europe for the first time, there are special requirements in terms of outer packaging, listing and material certification, so it is very important to ensure product quality and performance reputation. Although it was clearly stipulated in the purchase contract with Baotou Steel that Baotou Steel was slow in expediting, we finally delivered the required goods to Tianjin Port on February 4, 65438. However, when the freight forwarder handled the goods, we found many minor problems that were inconsistent with the contract, such as irregular packaging and color painting. It was Friday when I received the forwarding information, but if I don't go to the site for inspection, there may be problems, leading to foreign claims, which can't be handled in time, and missing the delivery date may cause tax refund losses. Considering this, I had to leave my children with my sick mother-in-law and rush to Tianjin Port on Saturday morning to sort the goods one by one with the freight forwarder. I repeatedly communicated with the factory to confirm the problem, and finally got the understanding and support of the factory. The problem was solved quickly, ensuring that the goods had the customs declaration conditions before 12 14.
Through the work summary in 2008, I did have many feelings and experiences, but what impressed me most was that I was very lucky. Although I have suffered a lot in my foreign trade work, I have a vibrant group with the care of leaders and the support of colleagues, and I have the guidance of old comrades. I learned a lot from it. The most outstanding experience is that compared with Shougang International Trade and other professional foreign trade companies, Xinganglian's foreign trade does face many difficulties, but we believe that as long as everyone works together in Qi Xin, this? Difficult? Words will also create a foreign trade team that can bear hardships and dare to fight hard. Dare to overcome difficulties, you can create a foreign trade cause with the characteristics of the new steel association.
1 1 is a crucial year for our company's foreign trade business. We should sum up the experience in 2008, focus on product development and market expansion, and work hard for the company's foreign trade with greater enthusiasm on the basis of initial achievements in team building.
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