Year-end summary of property safety management department

Year-end summary of property safety management department

Time always flies so quickly, and a year has gone silently in the blink of an eye. Looking back on this extraordinary year, there were laughter, tears, growth and shortcomings. Now let's make a detailed summary of our past work. But when I picked up the pen, I found that I didn't know what to write. The following is the year-end summary of the property safety management department that I carefully sorted out. I welcome you to learn from it and hope it will help you.

Year-end Summary of Property Safety Management Department 1

xx years will soon pass, and we will greet the arrival of the new year with confidence. In the past year, it was a year for the Security Department to improve the safety and service quality, and it was also an ideal year for the safety work to be completed. In order to carry out the work smoothly in the future, we now review the work in xx, sum up the experience, find out the shortcomings, and expect to make good use of its strengths and avoid its weaknesses in the new year.

first, develop superior management and pay close attention to grass-roots construction.

1. personnel changes. The original establishment of the security department of Jiayuan Villa was 8 people (1 director, 1 shift supervisor and 6 security guards). In November, in order to further improve the establishment, with the approval of the leaders, the personnel structure was adjusted this year, and the number of personnel was increased to 9 people (1 director, 1 foreman, 1 security officer and 6 security guards). At the same time, the resignation and entry personnel handover within the department and the hotel training were successfully completed.

2, excellent service, win the trust. Strengthen the personnel management of the security department, strictly follow the duty requirements of security guards, strengthen the management criteria, strengthen on-site supervision and quality inspection, regularly train the safety work regulations and knowledge of the use of fire-fighting equipment, and standardize the etiquette, manners, dress and hygiene of the security department personnel. At the same time, patrol the key parts in Beibie and the owner's vehicle safety continuously in the middle and night shift. Through all aspects of efforts, the window image of the security post has been gradually improved, and the quality service level has been improved, which has won the trust and praise of the majority of owners in the community.

3, prevention first, key monitoring, measures in place, eliminate hidden dangers.

under the care and guidance of manager ni of the property management office, the emergency plan was formulated, and the anti-theft and fire prevention measures were implemented, which can be handled in time and properly solved in two unsafe accidents of construction personnel this year. On this basis, the security department implements measures such as group control, group prevention, group inspection and group treatment to ensure that the safety precautions in the villa are foolproof.

4. Improve facilities, equipment and equipment, so as to be prepared. This year, the Property Management Office has equipped the security department with powerful flashlights, batons, walkie-talkies, raincoats and other appliances, and gradually improved the monitoring facilities in the villa area, providing a strong guarantee for the safety management. However, there are still some problems that cannot be ignored, such as the lack of water for fire hydrants and unclear safety management responsibilities. We hope that they can be equipped in time to ensure the smooth progress of safety work.

second, strict management, improve quality, change ideas and innovate methods.

1. According to the safety training plan made at the beginning of the year and referring to industry standards, the security guards are given a regular meeting and training once a week, focusing on management quality, service awareness, etiquette, courtesy, professional skills, fire control knowledge and emergency response, etc. Through explanation, comments and communication, the security guards' ideological understanding and daily work level have been improved to varying degrees.

2. The Security Department conducts on-the-job training for security guards according to the plan, so that the actual work training can be evaluated by stages and contents, so that each team member can achieve the "four skills" (knowing how to queue up, use fire fighting equipment, command gestures and know boxing). Through training, the overall ideological quality, professional quality, professional skills and service attitude have been strengthened and improved.

3. According to the actual situation in the villa area and the current situation of the security department, guide the security guards to improve their quality and change their concepts. Everyone is required to have a sense of urgency, self-motivation and sense of responsibility, cultivate team spirit, stimulate the subjective initiative and work enthusiasm of security guards, and at the same time, stimulate everyone's enthusiasm for learning and striving for advanced work by establishing excellent players. Through continuous exploration and summary in work practice, the standard of "property security guards should know and meet" has been formulated, which has laid a foundation for better service to the majority of owners.

third, the management of vehicles and people entering and leaving.

1. strictly follow the vehicle access management regulations, control the vehicles in the residential area, ensure the internal environment of the villa area, and ensure orderly and smooth roads.

2. Strengthen the training of gestures and language of security guards.

3. In order to ensure the safety of the owner's vehicles, a registration system is implemented for foreign vehicles. The large items brought out are strictly regulated according to the entry and exit registration system. It is required that there must be a door card issued by the property management office before they can be released. Under strict and meticulous work, no car theft or loss occurred throughout the year.

4. Strictly implement the registration system for foreign personnel and construction personnel, handle the entry and exit certificates in time, and do a good job of registration inspection for the personnel staying at the construction site in strict accordance with the requirements of safety work regulations, and handle and solve problems in time when found.

although the property security department has made some achievements in its work in xx years, there is still a gap from the requirements of its superiors. It needs to keep learning, accumulating and summing up experience in its future work, and work harder to make new contributions to ensuring the safety of owners in the new year.

In XX, we will focus on the following:

1. Always implement the policy of "safety first, prevention first", and the Security Department will continue to follow up the implementation when the specific implementation of various plans is not perfect.

2. The cultural accomplishment, professional knowledge, management ability and personal quality of key personnel are uneven, with some advantages and some disadvantages. The management norms formulated by the property security department have not been fully implemented, and the security department will strengthen education and training for the problems.

3. The service quality needs to be optimized and improved. The service awareness of individual security guards is not enough. In view of the situation, the Security Department will strengthen management to achieve the same service standards as day and night, peacetime and weekends, and the presence or absence of leaders.

4. Recurring problems: gfd, a security guard in some posts, is untidy, courteous, not considerate in service and inflexible in handling problems, which seriously affect the overall service quality. In next year's work, we will make great efforts to implement it, strive for obvious improvement and receive good results. Year-end Summary of Property Safety Management Department 2

Time flies. In a blink of an eye, 2xx years have passed, and we will usher in a new 2xx year. Looking back on the past year, our work has gained and lost, both good and bad. In order to better develop our advantages, overcome our shortcomings and do a good job in the future, we will summarize our work in the past year as follows:

1. Internal management

Due to the continuous development of the company, the number of security guards is also increasing. An excellent team is an important guarantee for doing a good job. In recruiting security guards, we always adhere to two principles:

First, candidates must have excellent personal qualities, correct quality and good mental outlook, so that the mental outlook of our certain property can be shown to the society and more people can know about our certain property.

Second, we are determined not to recruit people with criminal record. In this way, we can better ensure the quality of our team. While we focus on staffing, we also focus on improving quality. In team building, we adhere to two principles, focusing on quality internally and cultivating image externally, and organize personnel to carry out emergency training for many times, such as military posture team training, courtesy explanation, fire emergency training, emergency response plan drills, and constantly strengthen the quality of security guards through training. Better provide high-quality services for owners, establish a good self-image and corporate image, and promote the healthy development of our property management company.

During the training, we not only exercised the coordination ability among the players, but also exercised the spirit of teamwork, so that the players can master the basic skills as soon as possible and meet the requirements of the company. This year, due to the difficulty in recruiting security personnel, the company leaders adjusted the security salary in time. This major reform effectively eased the pressure of recruitment difficulties and solved many problems that have long affected the management of the security department in 29, such as serious lack of staff, lack of posts, and accumulated rest.

second, do your job well to ensure the safety and defense of the community

this year, the security department continued to do a good job in the daily safety management of the community, strengthened the daily safety inspection and inspection supervision and management of the community, and made regular safety inspections, and strengthened the management of individual communities with many potential safety hazards as the focus of the work. For example, in a certain community, there are many foreigners and vehicles, and the community is large, so it is easy to have theft cases. In order to avoid theft cases, we have adjusted our working methods in time:

1. We have implemented a card issuing system for all vehicles entering and leaving the community, and those without cards are not allowed to enter and leave the community. If necessary, we should call the owner and get the consent of the owner before entering the community.

2. We have implemented the system of checking the locks of electric vehicles. Every electric vehicle entering or leaving the community must check the locks. If the locks are marked by others, they will be detained immediately and released after being verified. Foreigners must register with valid certificates (such as ID cards and driver's licenses) before entering the community, thus ensuring the safety of the community and ensuring the normal working and living order of the community owners.

due to our earnest work, our security guards * * * arrested two criminals who stole electric cars and two who stole building supplies on the construction site in the past year, and handed them over to the criminal police team and the police station respectively. At the same time of work, we also vigorously developed good deeds. Over the past year, our security guards * * picked up four mobile phones and one laptop during the patrol, and our security guards vigorously developed the spirit of finding money and returning items to their owners, all of which were obtained.

Third, cooperate with the company's service centers to do a good job in service and security.

This year, the security department actively cooperated with the company's service centers to ensure the security during the company's sports meeting, the third phase of XXX, and the delivery of housing in XXX community, ensuring the normal order at the sports meeting site and during the delivery of housing.

Fourth, improve their own quality and touch the owners with practical actions

Because the security guards are responsible for the public security management of the community, it is bound to stop some illegal behaviors in the community. However, some owners are extremely ignorant and beat and scold our security guards many times, which has threatened our personal safety. However, we always adhere to the company system, try our best to fight back, scold and answer back, and explain to the owners many times. Because our security guards always keep a calm attitude to deal with these.

For the safety of the community, our security guards who stand guard outdoors are highly responsible. During their 12 hours on the job, no matter whether it is cold, hot, windy or rainy, they insist on their posts and direct the entry and exit of vehicles. Especially in the cold winter, some security guards are numb with cold hands and feet, and they don't leave their posts. This spirit has been praised by the employees of the company and the majority of owners, and it has become a beautiful thing in our community.

of course, we still have many shortcomings, but I believe that with the care and guidance of leaders, the help and support of colleagues and the efforts and cooperation of teammates, our security will be more perfect and mature. The above is a summary of the work of our security department for 2xx years. Please criticize and correct me if you don't delay. Year-end Summary of Property Safety Management Department 3

Resigned from the old year to welcome the new year, and the security work of property management in 2xx has come to an end. First of all, I would like to thank the leaders for their strong support and careful guidance and the active cooperation of the players. In the past year, although we did not achieve a strong record in the air, we also successfully completed various security tasks. Although it failed to effectively guarantee all-round safety, there was no criminal case, fire accident and serious theft in the whole year. At present, we make a profound reflection and summary on the shortcomings and outstanding performance in the whole year. Judging from the management and daily work performance of the security team throughout the year, the work in the previous year was divided into two stages. In the first stage, the security team was relatively unstable during the period from its stationing to October. The main problems are as follows:

On the one hand, the leading management cadres are unstable, and as the famous saying goes, a good train runs fast and makes a good start. It is conceivable that the leading cadres are unstable, and the grass-roots work is also shaken greatly, which reveals great loopholes in the management and construction of the whole team.

on the other hand, the overall quality of personnel is uneven, and the mobility is too large, and the staff turnover is almost more than double that of the existing establishment. In daily work, there are very few comrades who are irresponsible and lazy in their work.

in three aspects, the education and training of the team members are insufficient, the team members are not familiar with the basic common sense of security guards, the basic operating procedures of each post are not familiar enough, and the implementation of various system regulations is not in place.

due to various reasons and deficiencies, the incident that humiliated the security team occurred during this period, and it was stolen on the day of X. Although it did not cause too much economic loss, this day and this moment was the most disgraceful moment for our department as a security department, and it was at this time that this shameful incident woke up our alarm.

summing up experience and lessons has entered the second stage. Since the theft incident, after criticism and correction from leaders at all levels, our team has made a big rectification in view of the previous work situation, turned pressure into motivation, turned over a new leaf, paid attention to team management construction, strictly implemented the management system, stabilized team personnel, strengthened business knowledge training, improved team members' obedience awareness and improved management service level. In the second stage of this year, after two months of rectification and adjustment, our work has undergone a great change, both in terms of service management and internal construction. Just recently, the security guard on duty found the oil thief who was preparing for illegal invasion in time, and the security guard immediately stopped it in time, immediately chased and reported it, but the robber was very cunning to find that the security operation immediately fled the scene with his tail between his legs, and after investigation, there was no property loss. Although we didn't catch the criminals this time, we gave them a hard blow and let them know that our security is very strict. The security guards on duty are on high alert, and criminals can't do anything from our noses.

the above is a summary of the work of our department. If there are any shortcomings, please give your leaders more valuable opinions, and please understand your colleagues in implementing the provisions of the work system. Judging from the improvement and performance of the current security team, we should continue to strengthen ourselves and improve the construction of various management systems, and we must not be blinded by the current small achievements. In the future, we will sincerely serve everyone, effectively protect the safety of personnel and property, and build the security team into a powerful mobile force. Year-end summary of property safety management department 4

This year, I still worked as a security guard in xxx community. In terms of work, I took my own tasks seriously. Carefully and responsibly manage the people and vehicles entering and leaving at the gate of the community. Ensure that no foreign irrelevant personnel enter and leave the community at will. So in the past year, I have not received any news of theft. In addition, I also completed the inspection of the community seriously and responsibly.