personnel management

First, respect colleagues and be generous to listen to and accept other people's opinions.

Treat your colleagues and subordinates as brothers and sisters. They are working for the same goal and the same job as you. If you want them to support you wholeheartedly, you must first respect, understand and support your colleagues. No matter what the occasion, you should let them give full play to their abilities or express their opinions first. In the case of disagreement, we must listen carefully to different opinions. On the basis of fully absorbing opinions, you must finally express your opinions or adopt their best suggestions to improve and perfect your work, so that they will feel that you respect them very much.

Second, trust comes first.

Don't manage from head to toe, or too many details will cover up the real work focus, and your subordinates will never learn to do things by themselves.

Many leaders are used to believing in themselves, not trusting others' abilities, and often interfering with others' work process rudely, which may be the common fault of all poor leaders. The problem is that this disease will form a strange circle: the boss likes to manage from head to toe, and the more he manages, the more he becomes hands-on, arbitrary and suspicious; At the same time, subordinates are increasingly tied behind their backs, forming a habit of dependence, conformity and closure, taking away the most precious initiative and creativity.

After a long time, your subordinates will be mentally retarded.

Third, encouragement and praise are far more important than strict requirements.

Praise your colleagues and subordinates for everything they can praise, and publicly express your praise and encouragement to them. What you want to achieve can only be achieved through your praise; Criticism should be carried out individually or privately, and suggestions should be made as much as possible to make them have the desire to change their shortcomings. People can't be changed by others, they can only make up for what they have changed.

Fourth, empowerment is the best way to cultivate others and achieve yourself.

Authorization is an investment, which not only gives others the opportunity to grow their talents, but also cultivates and invests their own abilities. The growth of subordinates helps you to master the overall affairs more easily, focus on the work in key areas and make the overall work more effective. The growth of ability is a natural result. Effective authorization is a great secret of career success. Employees work under the leadership of the will authorization, just like a blank piece of paper written by an artist, no matter what paper it is, the artist can always draw a wonderful picture.

It is ok to bow to everything once in a while, but it is impossible for a person who bows to everything to become a good leader. Only leaders who are willing to authorize can achieve a win-win situation with their subordinates through reasonable and effective authorization, and they are excellent leaders.

Give everyone a sincere smile and treat everything with a positive attitude.

Smiling is a major feature of self-confidence. No matter how stressful the work is, as a good leader, you must learn to smile at everyone, so as to convey your work confidence and let everyone work in a happy mood and give full play to their abilities.

Nothing is difficult in the world, but if you put your mind to it, no matter how difficult it is, you should start from the front, deal with it with a positive attitude, and find reasons and motivation for reference.

Sixth, focus on everyone's advantages, both kind and kind.

First of all, we should sincerely understand, care and thank our colleagues and subordinates, and don't rush for success. At the beginning of taking office, I was eager to make achievements in my performance. Care should be used instead of blame, understanding should be used to cultivate tacit understanding, and gratitude should be used to get support. Be considerate, harmonious, understanding and tolerant of subordinates and colleagues. Treat your colleagues or subordinates with gratitude, because without their care, support and help, your status and achievements today may be impossible. Therefore, take "thank you" as the two words you use most frequently, and thank them in person for every support and help, every effort and progress.

A good leader must have both ability and political integrity and combine leniency with severity in order to manage his own jurisdiction. If you only give small favors without dignity, your subordinates are like a group of children who have grown up in doting, and they are even less likely to become useful people in the future. On the contrary, if you take a strict attitude towards everything, you may be able to make people obey on the surface, but you will never be persuaded and things will be difficult to go smoothly.

As far as enterprises are concerned, if they lack strict management and are gentle, employees will easily be spoiled, and their words and deeds will become careless and there will be no progress; But if it is too strict, it will often lead to psychological retreat, superficial obedience, actual confrontation, lack of autonomy and interest in things. In this way, not only can manpower not be effectively exerted, but the whole organization will also be lifeless.

In a word, a good leader should be tolerant and strict with his subordinates' words and deeds. Only by being kind and generous can he convince his subordinates and be a good leader.

Seven, calmly treat the discussion behind.

Philosophers have said that where there are crowds, there are left, middle and right, so it is inevitable that there will always be discussions behind a group. In fact, how to deal with the arguments behind it is also very important, because if it is not handled properly, it will have many adverse consequences.

1. Kind and beautiful words

This kind of talk should be your blessing to you, good and evil will eventually be rewarded, and your goodness has been rewarded, but don't get carried away at this moment. Remember, people can't pay too much attention to expressing themselves, especially as leaders. In other people's praise, you should always keep a low profile. Praise from others should be the spur and motivation for you to keep forging ahead and strive for greater achievements.

2. Neutral and objective comments

These arguments are random but true. Just like a mirror, listening to more such arguments is more conducive to self-reflection. Everyone has a weakness, that is, it is always easier to know others than to know yourself. To truly know yourself requires not only wisdom but also courage. People are often afraid to admit who they really are. In self-deception and self-comfort, people are often more satisfied, so whether you have the courage to accept this argument is also a challenge. People can't live in fantasy. For a rational person, this is actually a fortune. Not everyone has this opportunity to know themselves more clearly.

3. Malicious slanderous remarks

There are always people with ulterior motives who deliberately create rumors and malicious slander to achieve their ulterior motives. Of course, we should have a kind heart and always repay kindness with kindness; We should be tolerant and patient with mistakes, but we should also be alert to intentional injuries. The solution is to sit up straight and not be afraid of shadows. If you work hard, work hard and make achievements with your unremitting efforts, some rumors will naturally be broken, because the eyes of the masses are discerning.

Philosophers also said: Go your own way and let others talk!

In any case, you should be kind and patient, make more efforts to break the deadlock and establish a harmonious and relaxed atmosphere. Doing so is not only good for the company, but also good for your work and makes you feel comfortable. Never argue with your detractors, it will only damage your image. You should always keep a charming demeanor, do what you want calmly and diligently, and rumors will disappear.

Eight, learn to control your emotions and throw your temper into the trash can.

Everyone knows the story of Guan Yu's carelessness in Jingzhou. It is better to say that his carelessness is caused by improper emotional management and even arrogance.

Everyone may be depressed or emotional, and it is difficult to suppress themselves. The key is how to control your bad emotions. An educated person will never treat others as crazy, he will calmly face problems. When a person is arrogant, he is not far from failure. Because once emotions are released, the consequences are difficult to control, so it is best to control them before they are released. For example, when the Russian writer Turgenev quarreled with others, he put the tip of his tongue in his mouth and turned 10 to calm his mood. This method of dispersing emotions can often control bad emotions.

It is unwise to let your emotions affect your work. You should learn to control your emotions, turn anger into constructive work, avoid getting angry and try to keep your mood calm. At the same time, try to control your temper and don't take it out on your colleagues. This is a foolish act of asking for trouble. No one wants to work with the same emotional person, and the boss will not let this person go and let him take on the heavy responsibility.

Establishing an easy-going and understanding image for yourself is an important factor for successful outstanding leaders.

Therefore, under any circumstances, at any time, never lose your temper with subordinates and colleagues, which can only show your incompetence. They come to work, not to suffer indignities, especially not to suffer indignities from you. What they should always get from you is encouragement and positive encouragement, including some goodwill and corrections, and they are by no means the object to vent. Whenever you are angry, you must tell yourself to calm down, calm down, and then calm down. All work can be solved through communication. If you think from the other person's standpoint, you will often find that sometimes you make mistakes, and things will often be easier to solve.

Nine, use a good way to speak.

When arranging work, use the language of request or suggestion, not imperative language (please, please and thank you).

Don't use hurtful language to anyone when criticizing. You know, the purpose of criticism is to make others accept correct opinions, not to vent their emotions. We should use: ask+listen+speak. Or: praise+criticism+affirmation, others will think that you are persuading others with reason, not oppressing others with power.

Ten, treat everyone with the point of view of treating customers.

If everyone around you was your client, how would you treat them? This customer includes your superiors, subordinates, colleagues and friends. They are all your most important customers. How to treat these gold customers, you should have the answer.

The most important and least important words of leadership:

The least important thing is "I", and the most important thing is "we"

The two most important words are "thank you" (gratitude)

The three most important words are "it doesn't matter" (tolerance)

The four most important words are "What's your opinion?" (respect)

The five most important words are "You did a good job!" (encourage)

The six most important words are "I want to know you better." (cultivate tacit understanding)

It's not easy to be a good leader, and it's by no means a thousand-word chapter can be a good leader. It requires people who sit in the leadership position to experience it carefully and explore it slowly on the stage of life. That is to say, as a leader, if you can treat others with a normal heart, live with a normal heart, and look down on the fame and fortune in the world with a pair of philosophical eyes, even if you are rich, you must have a mind to recall. Even if you are in a high position, you should have an emotional connection with the people around you. Only in this way can you improve your quality, sublimate your personality, get more happiness from life, and become a good leader who is respected and loved.