Henan Mobile 10086 What did you ask for the outbound customer service interview?

10086 mobile customer service, his job responsibilities:

I. Job responsibilities:

1. Introduce and promote the products of mobile companies (CRBT, GPRS, etc.). ) system for provide automatic outgoing call to mobile users;

2. Listen and answer the questions raised by customers.

Second, the job requirements:

1, 16-25 years old, high school (technical secondary school, technical secondary school) or above;

2. Standard Mandarin, with a kind, sweet voice, affinity, quick response and clear speech;

3. Typing speed is above 45 Chinese characters/minute, and familiar with office software operators is preferred;

4. Strong language expression, communication skills and understanding skills.

According to the responsibilities and requirements, you will know that the company should be proficient in business, strong in language expression, strong in communication and understanding, fast in typing and strong in problem solving.