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Summary of personal work of the person in charge of the enterprise

Summary is a kind of written material to review and analyze the study, work or its completion at a certain stage afterwards. It plays a connecting role in our study and work. Let's finish the summary carefully. How to write a summary so as not to be stereotyped? The following is a summary of the personal work of the person in charge of the enterprise that I have carefully sorted out, hoping to help everyone.

Personal work summary of the person in charge of the enterprise 1 The harvest season is coming. In order to do a good job in the production of 20xx/20xx crop season in an all-round way and achieve various economic and technical indicators, we spent four whole months from August of 10, and invested 6 157800 yuan (as of February 20th of 15) in 20 technical transformation projects, which passed the self-inspection of workshops and teams. Most workshops can complete this year's equipment maintenance work according to the standards and requirements of equipment maintenance regulations. Each workshop has a new understanding of basic management, the equipment maintenance method has changed greatly, and the equipment maintenance quality has been greatly improved. This shows that our employees are serious and responsible for equipment maintenance and attach great importance to it. At the same time, learning from other people's management experience and being able to use and improve it by ourselves have made our equipment maintenance quality a big step forward. We should see that while we are making progress, other countries are also making great strides. Therefore, we should clearly understand the situation, unify our thinking, seize the opportunity, speed up development, firmly grasp the theme of the development of the times, and strive to create a brand-new future for the development of sugar industry in Nongzhang. I would like to take this opportunity to talk about three aspects:

First, recognize the situation clearly, unify our thinking, and make every effort to accelerate development.

Since the integration of the sugar industry for one year, we should see that Mao Ying Company is normal in its work development and operation, and it is also active, active and responsible in repaying the society. Over the past year or so, with the joint efforts of all employees, the primary benefits of sugar industry integration have been realized by introducing new management concepts, management systems and operating mechanisms, grafting business, strengthening internal management, shaping the image of Mao Ying, building Mao Ying brand and becoming an honest enterprise. Correctly treat the long-term development of the interests of both workers and peasants and the interests of the government, do not default on sugarcane farmers and government taxes and fees, and ensure the income of employees. At least, the sugarcane farmers are satisfied, the government is satisfied, the society is recognized, and Mao Ying is an honest employee. Of course, the development of things was not smooth sailing, and seagulls also grew up in the rough seas. The development of sugar industry in Mao Ying has to go through ups and downs, see the world, mature under the influence of society, and develop by leaps and bounds. It needs everyone's concern, efforts, silent dedication and hard work, and * * * together to build sugar industry in Mao Ying.

At present, we encounter new problems in the development, which are related to the scale improvement, the feeding of employees and the survival and development of the factory. This is a new problem that the development of sugarcane raw materials is difficult and the comparative benefits of crops restrict the development of sugarcane. It seems that the price of sugar is good again, and there is no sugarcane, which has to attract the attention and great concern of all of us, especially our agricultural workers. The last harvest season in 03/04 was the historical record of our Nongzhang Sugar Factory's struggle for more than 30 years, and the sugarcane output exceeded 500,000 tons, which also laid such a development foundation for us. How to consolidate and develop the sugar industry in Nongzhang is a realistic problem that we in Nongzhang should seriously consider. Since the establishment of Nongzhang Sugar Factory for more than 30 years, it has trained and brought up a large number of pioneering sons and daughters and sugar experts, and delivered various technical talents and management cadres. It has made indelible contributions to the development of sugarcane production in Dehong Prefecture, the increase of local farmers' income, tax revenue, enterprise development, social employment, national unity, frontier prosperity and social stability, and paid the painstaking efforts of Nongzhang people. At present, it is particularly important to accelerate the development of sugar industry in Nongzhang, which is related to the critical moment when Yingjiang farmers and the people of the whole country step into a well-off society. What will Nongzhang do when sugarcane production rises? What will Nongzhang do when sugarcane production drops? The market economy is cruel, and competition will win or lose or be eliminated. In that case, why don't we dig up first, break through the tight encirclement and be the best in the world.

I have been working in Nongzhang for half a year, and I have got along well with everyone in the past six months. I feel that my brothers and sisters in Nongzhang Sugar Factory are very good, very good, very reliable, very capable and practical. I admire your professional ability and skills. I think Nongzhang Sugar Factory is well-deserved, and I am proud to have you. Everyone should make a contribution to the brilliant tomorrow of Nongzhang Sugar Factory, and hope that you will make your unreserved contribution to the company, and the company will always remember you.

At present, on the one hand, our primary task is how to do a good job in the production of the 2004/05 crop season and how to complete and realize the established goals and tasks; On the other hand, how to cultivate and develop sugarcane well. At present, the price of sugar at home and abroad is very beneficial to our development. The key lies in whether we can seize the opportunity, create our own conditions and meet the new round of challenges.

(a) International sugar situation

It has been three years since China joined the World Trade Organization, and the international sugar price has fluctuated greatly in these three years. In the new sugar-making period, we are faced with favorable situations such as the increase of national sugar sales and the rise of international sugar prices, but there are also some new problems. According to the 20xx/20xx sugar supply and demand assessment published by F.O.licht magazine, it is estimated that the global sugar production and consumption in the new sugar production period will be 654.38+48 million tons and 654.38+45.5 million tons respectively, and the global production and consumption will be generally balanced next year.

(B) the domestic sugar production and marketing situation

1. Production situation

In 20xx, the national sugar planting area was 20xx.82 million mu, an increase of 654.38+10,000 mu over the previous year. The purchase of sugar is 86.54 million tons, and the estimated sugar output is 10.5 million tons.

2. Production and marketing situation

During the 20xx/20xx sugar production period, the national sugar market supply was 6.5438+03545 million tons, including 6.5438+005 million tons of domestic sugar, 6.5438+065438 million tons of raw sugar stored by the state and 6.5438+0945 million tons of imported sugar (including 583 million tons of non-state-owned units). Among the above available sugar: (1) ten thousand tons of sugar stored by the state plus 400 thousand tons * * 1.5 million tons imported from Cuba in 20xx years are not stored; (2) State-owned unit quota

Of the 654.38+0.362 million tons of sugar, 400,000 tons of Cuban sugar has entered the national reserve, and 962,000 tons are still imported, which can be regulated by the state. Therefore, the minimum sales volume of 20xx/20xx entering the domestic market during the sugar production period is1050+58.3 =11083000 tons (data source: China Sugar Association). Due to the rising prices of raw materials (sugarcane accessories), coal, electricity, oil and transportation during the sugar production period of 20xx/20xx, the cost per ton of sugar will increase by about 300 yuan. The national sugar price control target price is not less than 2800 yuan/ton (production area price).

(3) Dehong Mao Ying Company

According to the data of raw materials department of Dehong Mao Ying Company, the estimated output of sugarcane in five units in the 04/05 cropping season is 2 166649 tons, and the input is 1985000 tons (including: the estimated output of Ruili is 46 1563 tons, that of Han Jing is 864479 tons, and that of Nongzhang is 44452 tons). Compared with the previous year, the state company squeezed 2.34 million tons, a decrease of 355,000 tons, a decrease of 15%. Our Nongzhang Sugar Factory has reduced the sugarcane output from 528,000 tons last year to 400,000 tons, a decrease of128,000 tons, with a decrease of 24.2%. The planned sugar yield 1 1.9% is less than 50,000 tons, which is a pressure on our agriculture and production, and will have a great impact on the completion of economic indicators. We must be mentally prepared to fight a tough battle and have a solid foundation and guarantee for equipment maintenance, which is a comprehensive test of our work and also a test of employees' thinking. To this end, we are required to go all out, do our duty, work hard 100 days, and all the work has been greatly improved and improved. According to the deployment and arrangement of the factory, we should do well in all aspects of production and create a new chapter in production history.

Second, identify the problems, narrow the gap, foster strengths and avoid weaknesses, and achieve practical results.

The sugar production in Nongzhang Sugar Factory in Dehong Prefecture was once brilliant. In addition to sugar production, the development, processing and management of comprehensive industries (such as the production of single crystal rock sugar) provide a good foundation for the development of sugar production scale in China. However, we have to admit that we neglected the development of the main business in a certain period in the past, which can be said to be that we did not pay enough attention to the development of the main business and did not have many research countermeasures, thus losing a good development opportunity. After two large-scale promotion, the sugarcane planting scale can't keep up, the production scale is not up to standard, the economic and technical indicators are unstable, the gap with the development level of the same industry is widening, the management level is declining, employees still have the idea of waiting and relying on, and the concept change is not enough (Nongzhang began to reform in 20xx). Some employees' ideas are still stuck in the old system of state-owned enterprises, ignoring how to work, how to create and how to realize self-worth. Now we are taking the road of privatization. Who do we work for? No, it's for ourselves. Many things need us to re-recognize, re-understand, adjust our thinking and pace, catch up with our peers and catch up with the development trend of the times.

(A) re-understanding, re-positioning, and deepening internal management

We should dare to admit our own shortcomings, face up to the detours we have taken, be good at summing up practical experience, foster strengths and avoid weaknesses, and give full play to actual results. Only by re-understanding and repositioning can we find our brand-new management ideas and methods. It has been three years since China joined the WTO. China enterprises entered the world economy and boldly acquired some large foreign companies, which are everywhere. Who dared to buy foreign companies in the past? This also shows that the management of China people has been internationalized, and a more internationalized market-oriented economy is gradually being formed. Although it can't be compared, we should learn from others' advanced and development experience and explore and pursue new management to meet the requirements of our new work. At present, our management is not standardized, scientific and random, and the originality of management methods is not enough, which is still lagging behind, affecting our development and survival. Sugarcane has just reached 500,000 tons, and it is falling again. The development of sugar industry in Nongzhang should embark on a higher, better, faster and stronger development track. That is, higher, my understanding is that the starting point of our work should be higher; Better, all aspects should be managed well, from quantitative change to qualitative change, the better the better; Faster, the development of both workers and peasants will be accelerated, and the economic income will also increase; To become stronger, make Nongzhang sugar industry bigger and stronger, and make it develop steadily, healthily and effectively, we must have the heroic spirit of being a century-old enterprise and running a century-old factory.

(2) Attach importance to basic management and strengthen the quality of employees.

At present, the basic management of all departments in our workshop is still very weak, and the managers pay insufficient attention to it, and the management consciousness and concept are weak, so the professional quality and technical quality of employees need to be improved. It is necessary to further increase exchanges and communication with the outside world, boldly go out, please come in, learn from each other, learn from each other's strengths, increase training for employees and managers, and pay attention to the quality construction of the workforce. It is impossible to build a good car behind closed doors. From our equipment acceptance, we can see that equipment management and technical data filling are not ideal enough, which is far from the requirements of refined management. It should be standardized and refined step by step to realize scientific and reasonable total quality system management.

(3) Strengthen agricultural management and refine and quantify agricultural work.

The development of sugarcane raw materials is our lifeblood. How to consolidate and improve the total amount of sugarcane and ensure the quality is the job responsibility of every agricultural worker. Nongzhang Sugar Factory has more farm workers than other factories. Why is it difficult to expand our total sugarcane output? You may need to give some reasons. However, no one put forward opinions and suggestions to the factory on how to improve and develop agriculture, how to improve the work of agricultural affairs system and service, and so on. In my opinion, in addition to some policy factors and objective factors, it mainly lies in our subjective factors, such as the change of ideas, bad relations with farmers, insufficient care for farmers and insufficient services. How can we do a good job of raw materials, how can we take large-scale production and operation, and realize benefits? Farming began to adopt a new performance appraisal and salary incentive system, assess the production cost of sugarcane, refine and quantify agricultural indicators, and implement the wage system per ton of sugarcane, which created a good development space for our agricultural personnel and broke the pot rice again. How to go after industrialized production or below the salary of tons of sugar (personal opinion). Our agricultural work can't go up, and everyone's salary can't be guaranteed. Developing sugarcane is the focus of our work. There is a saying in mangshi Sugar Factory: Farmers are roots, factories are leaves, and if roots are gone, leaves will die. Therefore, we are required to face up to the difficulties in development, carefully analyze the situation and environment, establish confidence and be brave in overcoming difficulties; Second, we must have the idea of struggle, give full play to the sense of ownership, and have the mentality of ownership; Third, establish the concept and consciousness of the overall situation, and overcome the thought of being petty and rich; Fourth, we should have the spirit of hard work, be arrogant in winning, be indomitable in losing, and be prepared to suffer indignities; Fifth, we should have a service concept, be close to sugarcane farmers, care about sugarcane farmers and work hard; Sixth, we should have a pragmatic, efficient and clean work style. Only in this way can our work advance and our production be effective.

This year, sugarcane planting in winter and spring is very difficult in our agricultural affairs. In autumn, the sugarcane planting task was 8000 mu, and only 4838.7 mu was completed, accounting for 60.48% of the task. Our factory has been allocated 46 100 mu for planting in winter and spring, and only nearly 500 mu has been planted so far. At this rate, our output will decline next year, endangering production. Therefore, we should redouble our efforts, pay close attention to the cultivation and management of sugarcane, and curb the continuous decline of sugarcane. It is always difficult to unite as one and try to find a breakthrough in sugarcane planting.

Three. Work arrangement and economic and technical indicators of 20xx/20xx cropping season

In the 20xx/20xx cropping season, according to the expected output of the agricultural sector, the agricultural output is 444,000 tons, and the industrial income is about 400,000 tons. Production tasks: 400,000 tons of sugarcane was squeezed, and 47,600 tons of sugar was produced, with the sugar yield of 1 1.9%, the first-class product rate of 95%, the qualified rate of 100%, the total recovery rate of over 85.8%, the alcohol output of 4,000 tons, and the safety rate of equipment operation of over 98%. The harvest time starts from 20x65438+February 26th, and the harvest season ends on April 20th 10. Everyone should strive to ensure the realization of production goals and tasks.

This year, due to the floods and mudslides on July 5 and July 20, and the rainy natural climate, the yield of sugarcane decreased by about 6.5438+0.2 million tons compared with the previous year. It is more difficult for us to complete various economic and technical indicators, and it takes 100 days to complete the production of the whole crop season. Everyone's work should be forward-looking and predictable, and every second counts, and strive to do all the work in this crop season.

(1) Agricultural production

1. Carefully organize and coordinate sugarcane cutting and transportation.

Strictly implement the remaining political development? 20xx? In the spirit of document 337, sugar is made according to the cloud? 20xx? Document No.27, namely "Management Rules for Seed Cutting, Transportation and Seed Squeezing in 20xx/20xx Planting Season of Nongzhang Sugar Factory", carries out all work in the planting season, strives to improve the quality of sugarcane seed cutting and the freshness of sugarcane in the factory, and creates favorable conditions for production.

2. Do a good job in planting sugarcane in winter and spring to ensure the completion of planting tasks.

The development of sugarcane raw materials and the scale of sugarcane crushing have endangered the survival and development of our factory. Fully developing sugarcane raw materials is the primary task of our current agricultural work. We must make up our minds to plant 1 mu and use 5 tons of plants 1 mu. We should not only plant well, but also manage well. We really try our best to curb the decline of sugarcane and strive to complete the task of planting 46 100 mu of sugarcane in winter and spring this year.

(2) Industrial production

1. Strengthen production management and improve safety production level.

Strengthen management awareness and attach importance to safety in production. All workshops and departments should give priority to improving safety in production, and avoid and put an end to major equipment and personal injury accidents. It is necessary to establish and improve the safety responsibility system and responsible person system for each post, have emergency pre-treatment plans and emergency disposal measures, and earnestly safeguard the production safety of crop season.

2. Strive to improve the recovery rate and reduce all kinds of consumption.

This crop season is very important for the completion of all planned objectives, which is directly related to the increase of our costs. According to the calculation and analysis of financial cost, if 400,000 tons of sugarcane are squeezed, the sugar yield is 1 1.9%, and our total cost including tax is 2423 yuan/ton. If the goal is achieved and the sales of sugar are well grasped, then we will make a profit. On the other hand, it is a loss. According to the analysis data of sugarcane sampling in chemical laboratory, sugarcane ripens early this year, and the sugar content, brix and purity of sugarcane are relatively high, which is a favorable condition for completing the index. But we should not take it lightly and rely on sugarcane raw materials. We should pay attention to it from the perspective and height of production. Start with the weakest links such as leakage, reduce all kinds of consumption, improve product quality and restore vitality.

3. Do a good job in sugar and wine transportation and organize the supply of various auxiliary materials and fuels.

Affected by the market fuel price and local oil quantity, the supply work should be planned and arranged early, pay attention to the adjustment of production and supply, pay close attention to the sugarcane truck and sugar liquid transportation, take countermeasures, overcome all difficulties and complete sugar liquid transportation. At the same time, according to the market situation and price, assist the sales department of the sugar industry division to do a good job in sugar and wine sales, strictly implement the management measures for sugar and wine sales formulated by the sugar industry division, and operate according to the work content and requirements.

4. Finance should ensure the operation and safety of funds.

This year, we spent nearly one million yuan to reform the weighing system and sugarcane settlement system in agriculture. The financial department should pay attention to the weighing and settlement of sugarcane in agriculture, supervise and guide the settlement work, and ensure the safety of funds. According to the law? 20xx? According to the spirit of Document No.337, the payment for sugarcane should be paid after crushing 15 days, and within 1 month after stopping crushing. To this end, it is necessary to co-ordinate funds, ensure the source of funds, the operation of funds, and the safety of repayment, and urge the recovery of old loans. The finance department should strengthen the contact with the supply department and the finance department of the national company to avoid the loss of payment and funds. At the same time, it is necessary to ensure the investment of planting loan funds.

5. Do a good job in logistics support services and improve work efficiency.

Logistics support and service will directly affect all aspects of our production, and even have a negative impact. All government departments should actively change their concepts and work styles, establish the idea of serving the workshop, sugarcane farmers and drivers, do a good job in neighborhood friendship, service first, strong guarantee, people-oriented, efficiency first, and do a good job in all-round service quality.

6. Establish overall awareness, develop awareness and build a high-quality workforce.

It is extremely important for us to create a new situation in our work to establish the overall situation consciousness and develop the consciousness. Due to the long-term planned economic system, our thoughts have not been completely liberated from the state-owned system, our working methods are still very old, and our originality is still very poor. After many years of restructuring, the thought of big pot rice is still very serious, which restricts and fetters the effective development of production. At present, it is urgent to cultivate and bring up a high-quality staff, take the road of new and modern industrial talent management, accelerate the pace of development, realize production benefits, repay the society, ourselves and Mao Ying Group.

In short, the harvest season is just around the corner. I hope everyone will unite sincerely and join hands with * * * to tide over the difficulties. Under the leadership of the group company, the sugar industry division and the national company, with the strong support and help from all walks of life, we will unite as one, win new benefits in the year of disaster, and make new contributions to the future development of Mao Ying Sugar Factory and Nongzhang Sugar Factory. I hope we have a complete harvest season in 2004/05.

2 copies of personal work summary of the person in charge of the enterprise. Personal work summary

XX years have passed. In this year, through hard work, I have gained a little. After the new year, I think it is necessary to make a summary of my work. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better next year. During my return to the head office, I have a deeper reflection on myself. Below I will make a simple summary of my work in the past year.

During my stay in Tangshan branch, the company leaders and sales head office gave me great support and help. Under the careful care and guidance of Manager Wang and my colleagues, I have made some progress in all aspects through my own efforts. And formally established Tangshan branch. Now the person in charge is Zhou Wei. By constantly learning product knowledge and sales skills, I have a deeper understanding of the market. Through continuous communication and exchange with customers, find the demand, find the intention and establish the order! After half a year's efforts, we have also achieved several successful customer cases, and some high-quality customers have gradually accumulated some and gained a more transparent understanding of the market. While constantly learning product knowledge and accumulating experience, my ability and business level have been greatly improved. In view of some changes in the market and competition in the same industry, I can now come up with a new plan to deal with some emergencies.

I didn't do it when I was in the head office. Sometimes, I don't know what to do. I have to listen to Mr. Wang's arrangement and do it. This can't happen again. You should study consciously.

Second, the work plan:

I am now the person in charge of the enterprise management company. I always understand that there is only a relationship between superiors and subordinates at work, and all work inside and outside the work is treated equally. I can't be careless or negligent in the work arranged by the leaders. When accepting the task, on the one hand, actively understand the intention of the leader and the standards and requirements that need to be met, and strive to complete it ahead of time within the required time limit, on the other hand, actively consider and supplement it. Obey the arrangement of the leader.

Looking back on the sales in Tangshan branch for more than half a year, the overall performance is not ideal, and I am ashamed that I have not created any performance. To my relief, I met several good customers and became good friends with them. Sales is a long-term step-by-step work, and it takes time to decide! A common saying in sales: it comes naturally. How did this happen? Dig that ditch first, then draw water. As for how to dig ditches and draw water, everyone is different. This process is the process of doing business. Performance represents the past, not the past. We should spur ourselves with the shortcomings and problems of the past and make better breakthroughs in the new era! Sales must be done, but there must be methods. This year's performance is 690 thousand, which is too little. This is not the performance that a salesperson should have. Think for yourself.

I haven't figured out my current position and how to be the person in charge of enterprise management. Have time to talk to Mr. Wang about how to do it yourself. We have to create benefits for the company.

Personal work summary of the person in charge of the enterprise 3 Dear company leaders and colleagues, hello! 20xx years are about to pass, and a new year is about to begin. The whole year of busyness is coming to an end. Looking back on this year's work, I am really ashamed. At the end of 2007, I had anticipated the difficulties of this year-in 2007, we were fighting for the country, and in 2008, we were governing the country. Having said that, we really didn't expect 2008 to be a famine year in the market. In this year, our mood has been ups and downs, first of all, national affairs, and then industry difficulties. Before we catch our breath, 2008 will pass. This means that our workload will be heavier in 2009. Next, I will make a profound review of the work of our business department this year, hoping to get your guidance and criticism.

Organization and human resources

From the end of 2007 to the beginning of 2008, the company invested a lot of money to equip four outstanding salesmen in the business department with cars, so the company made great adjustments in its organizational structure. Considering the problem of teamwork and improving vehicle utilization, we set up four business groups and four heads, relying on these four excellent sales staff. Initially, each group was required to improve the team within three months, with three people, that is, one team leader and two team members. I also started to help them recruit talents. However, due to the wrong direction, the requirements for hiring personnel are too high, and all the six new employees who joined the company left within six months. Although the flow of people is normal, it is really unreasonable to be wiped out by the whole army. In any case, we can't keep anyone, which proves that we have made mistakes or mistakes in some aspects.

First, there is something wrong with the people we recruit. This year's undergraduate graduates are a very unstable group. They demand long-term stable income and good personal development space, and our sales-oriented company does not have such a high position in the eyes of these enthusiastic children.

Second, we don't have a mature training program for newcomers. Although the children who have just left school are full of energy, they have no social experience or work experience. They rely more on tutors or teachers at school and leave the classroom and teachers.

They can't find a way to learn quickly. When they need to find their interests and directions quickly, we can't provide them quickly. This caused the psychological gap between them, the passion gradually disappeared, and the work lost its motivation. Third, our existing team is not good enough. People are grouped. Although not all the employees we employ are so excellent, they really want to join the regular army. They want to be part of the best team. However, we failed to meet their requirements in terms of personal ability and team qualification. The loose management system and weak requirements are also one of the reasons for their gradual departure.

In a word, we have learned some truth from this recruitment. What we need most is not highly educated and high-quality talents, but talents with medium quality, medium education, high experience and low requirements. In the future recruitment, we must downplay the requirements for academic qualifications, but pay attention to quality and experience, focusing on mobile salespeople in related industries who have been honed for a period of time, because they have passed the warm-up period, as long as they have good quality and a little sales experience, and often these people don't necessarily have high requirements for wages and enterprises. It is also necessary to formulate a set of recruitment and training programs, and strive to make a scientific assessment of new employees in the shortest possible time, greatly improving their work ability and loyalty. In addition, we also need to conduct regular training for the existing employees of the company, put forward strict requirements for the existing old employees, and constantly improve the combat effectiveness and cohesion of the team.

Second, execution.

On the issue of execution, the two bosses of the company have mentioned it many times. In my opinion, execution should be divided into two links, one is reaction and the other is action. First of all, a lot of work needs teamwork or division of labor to complete. The commander of this process needs a quick response process, and the division of labor ends with action. In the process of connecting the two links, the team leader, that is, the head of the department, has the greatest responsibility, so I think the execution is not good and the head of the department is unforgivable. I want to take this opportunity to review with you. When I did it before, there was usually only one step, and that was distribution. The mistake is obvious. I lack command, supervision and inspection (or acceptance). I am also determined to be strict with myself in my future work and strive to be a model for implementation.

3. Market development and maintenance

The best thing in 2007 was the successful development of home improvement channels, while in 2008 there was almost no such thing! First of all, in terms of home improvement channels, although we have done a lot of work for some mainstream customers and strived to maximize the utilization of resources, our efforts do not seem to have achieved much good results. So in what direction should we reverse this situation in 2009? I think we should start with details. I have started to discuss some of my ideas with the person in charge of the home improvement channel. First of all, the positioning and classification of channel customers, take out the sales performance of channel customers for analysis. First, find out the customers who care about us and put them in the first place, because these are our most loyal friends and what we should pay attention to most. Then, for customers who have certain sales ability but are not mainly from us, we should first find their key partners, then understand the reasons for their good cooperation, and try to turn around Gankun with one-on-one targeted solutions; Finally, there are those customers with average ability and no direction. Naturally, they can't give up, but they don't need to invest too much energy and material resources. I always think that customer maintenance is more important than channel development. You must learn to defend first and then attack, otherwise the loss will outweigh the gain.

The tooling market is even worse. In 2009, the market environment was not optimistic. On the whole, due to the impact of the economic crisis, the situation of the real estate market will not improve much in the short term. People are worried and cautious about buying investment. There are fewer houses and less hardcover, and even some small enterprises planning to decorate will postpone their plans. One word-difficult! But we can smell a little optimism from another direction, that is, the country's capital construction. My view on the tooling market next year is that large-scale procurement will increase, while small-scale tooling may shrink more than in previous years. This requires us to focus on large-scale construction sites, do a good job in bidding and public relations next year, and strive to find cracks in the harsh environment to ensure safety.