202 1 summary of water supply company's work in the first half of the year

In the middle of the year, the company's work summary for the first half of the year is the resumption of the past six months and the prospect for the next six months. The following is a summary of the work of 202 1 water supply company in the first half of the year, which I compiled for your reference only. Welcome to reading.

202 1 work summary of water supply company in the first half of the year 1. Under the correct leadership of the county party committee, the county government and the superior departments, the company closely focuses on water supply services, highlights key points, makes key breakthroughs, struggles hard, innovates constantly, and strives to practice "Theory of Three Represents". The construction of Three Civilizations has achieved remarkable results, and the company was named and commended as "National Excellent County and Town Water Supply Enterprise" by the County and Town Committee of China City Water Supply Association.

First, people-oriented, pay close attention to team building

People-oriented, paying close attention to team building and constantly improving the quality of cadres and workers are the fundamental guarantee for doing a good job in water supply. Companies firmly grasp the team building, and always put improving the quality education of cadres and workers in the first place. The party branch of the company regards "grasping the team and bringing the team well" as the top priority of party building work and attaches great importance to the team's own construction. While paying close attention to the construction of a clean and honest government, we should further improve the original rules and regulations in combination with the activities of "standardizing the Party branch", and put forward that "members of the leading group and party member cadres should do what workers should do first", and members of the leading group and party member cadres should play an exemplary role in the construction of three civilizations.

The company has made a work plan for education, training and publicity, and through ideological and political education, legal education and professional ethics education, the party's principles and policies have been turned into the conscious actions of employees. In addition, the company also insisted on the discussion of "if I were a user" to guide employees to think in other's shoes; Activities such as the selection of "Top Ten Employees", "Advanced Collective" and "Civilized Department" were carried out to stimulate employees' collective sense of honor, guide employees to care about the enterprise, love their jobs and respect their work, create a good atmosphere of unity, cooperation and health for the enterprise, and further promote the healthy development of the enterprise.

In order to further improve the service level, the company starts with the service standards such as answering the phone and using civilized language, and adopts various forms such as self-study, centralized explanation and training instead of meeting, actively organizes employees to seriously study the service standards and assessment standards, and requires all departments to work in strict accordance with the service standards. We have conducted technical training and re-examination training for safety officers, plumbers, project managers and electricians by inviting them in and sending them out. All employees of the window department have passed the knowledge assessment of creating a civilized city organized by the municipal water supply department. Up to now, xx people have participated in all kinds of training and assessment, and the qualification rate and certificate-holding rate of training are 100%.

Second, manage and make good use of the new waterworks to provide safe and high-quality water.

100000 ton new water plant phase I project 202 1 was successfully completed. In order to ensure that the new waterworks will be put into production as planned before the peak of water supply in 20xx, the company has made careful arrangements for the handover and operation of the new and old waterworks, trained the operators in the early stage and carefully debugged the water purification facilities. The water from the new water plant was allowed to enter the network after passing the inspection by the health department, and was officially supplied to the outside world on xx.

After the new water plant was put into production, the company attached great importance to the safety and supply of the new water plant. According to the requirements of the company, the water purification plant pays close attention to internal management, diligent inspection, strict operating procedures and strict water quality control. In addition, the company also invested xx million yuan in real-time automatic monitoring of urban water purification plants, water intake pump houses and xx pressure measuring points to realize video management, timely discover and eliminate unsafe hidden dangers, and ensure safe supply without accidents. At present, the newly-built water plant is operating normally, with the maximum service coefficient exceeding xx million tons, and the urban area has achieved constant pressure water supply. The turbidity of the factory water has been around xx, and all indexes are better than the national drinking water hygiene standard. The comprehensive qualified rate of water quality in the whole year was 99.4%. The timely commissioning of the new water plant has made due contributions to the leap-forward development of our county, and the clean and hygienic garden-style factory has been well received by NPC and CPPCC members who came to visit.

Third, highlight key points, strive for breakthroughs and establish a new image of serving the people.

One of the main reasons for the contradiction of water supply service is the change of housing property rights, the difficulty of meter reading among neighbors, and the neglect of management of water supply facilities in the general meter by the housing property rights department, which leads to the inconsistency of metering in the general meter, and the dissatisfaction of residents and users with the way of historical reproduction. Faced with this historical problem, the company has seen the direction of improving service methods.

In order to really solve problems for the people and do practical things for the people, the company began to increase the work of meter reading to households from 202 1, and vigorously promoted the transformation of meter reading to households by issuing social service cards and questionnaires on the transformation of household meters. Due to the cost of renovation, users are not enthusiastic about the renovation of household meters. The company once submitted a proposal with the Housing Reform Office to the relevant leaders of the county, but the proposal failed to be implemented due to financial problems.

In the first quarter of this year, on the government website "Ask the people", many citizens suggested to solve the hot issue of "meter reading to the home" as soon as possible. In order to run this popular project well, in the absence of financial subsidies and supporting policies, the company decided through research: taking meter reading to households as a key work in 20021year, and deploying professionals to set up household meter changing offices. From xx onwards, the company will post labor fees, and each user only needs to pay xx yuan, further reducing the cost of meter changing and reducing the burden on users; Give appropriate assistance to poor groups such as low-income households in accordance with relevant procedures.

Since the company reduced the cost of changing meters, it has been well received by users and attracted the attention of relevant departments of the county government. On xx, xx, CPPCC and some citizens' representatives made a special investigation on the renovation of the company's family dining table, and made on-the-spot inspection. They spoke highly of the company's initiative to serve users without waiting for help. By the end of xx, * * * has completed the renovation of household tables for xx households, and reduced some expenses for needy groups such as low-income households in xx households according to relevant procedures.

Four, actively carry out activities to promote the construction of spiritual civilization and work style.

202 1 year is the year when the civilized industry of water conservancy system was founded, and it is also the year when xx civilized city was founded. The company conscientiously implements the spirit of the relevant documents of the higher authorities, incorporates the creation activities into daily business work, and arranges and assesses them together with business work. Organize relevant personnel to take to the streets to carry out convenience activities such as service consultation and winter water knowledge propaganda, and put documents, policies and regulations such as household meter reform and water price that users care about on the government website for users to inquire and supervise.

In order to further improve the service level, the company started with the details of answering the phone and civilized language, formulated the "Window Service Management System", unified the work clothes, and distributed yellow hats with the logo of "Water Supply Company" to all pipelines. Invested more than xx yuan, upgraded the business window computer, standardized the publicity content, and openly recruited xx window service personnel for the society. Re-printed the "three-come" service information table and strictly implemented the user signature system; Standardize the complaint handling mechanism, so that complaints can be handled with records, investigations, treatments and return visits, forming a closed-loop operation. In order to further improve the service quality, the team members of the company, together with relevant departments, conducted a three-day surprise spot check on the meter reading accuracy, water meter environment and service quality of window service personnel.

Through the implementation of various systems, the service attitude and work quality of employees have been fundamentally changed. The window department provides services in strict accordance with the promise. They are anxious for users, and have done special things for users to solve some historical problems and emergencies, which have been affirmed by users. This year, * * * received four banners and xx letters of commendation from users.

In order to listen to the suggestions and opinions from all walks of life on water supply service and further improve the service quality, the company invited CPPCC members and some user representatives to hold a symposium on household table reform and water supply service on xx and xx. At the meeting, CPPCC members and some users' representatives put forward many constructive opinions on the renovation of the family dining table, and expressed their appreciation for the service quality and efficiency of the company.

Problems with verbs (abbreviation of verb)

Although some achievements have been made this year, we should also clearly see the shortcomings, and the ideological and political quality and professional quality of cadres and workers need to be further improved; There is still a certain gap between the service quality and the requirements of professional ethics construction; The work of creating a well-known service brand of "sound, standing and spreading" needs to be further improved; The work of changing tables to households still needs to be strengthened. In the future work, the company will continue to put people first and pay close attention to team building under the correct leadership of the county party Committee, county government and superior departments; Keep in mind the purpose of "serving the masses and contributing to society", highlight key points and pay close attention to service commitments; Establish Scientific Outlook on Development, do a good job in water supply service with a pragmatic attitude, make due contributions to the construction of civilized industry of water system, provide high-quality and efficient services for the society, and contribute to the development of xx.

202 1 summary of water supply company's work in the first half of the year. Over the past two and a half years, under the guidance of the Municipal Party Committee and Municipal Government, under the leadership of the Municipal Water Affairs Bureau, and with the strong support and active cooperation from all walks of life, the broad masses of cadres and workers of the company have adhered to the guidance of Theory of Three Represents Theory, given full play to party member's vanguard and exemplary role, continued to adhere to the spirit of "dedication, responsibility and realism" in water affairs, and strived to ensure more than ten people in our city.

I. Main achievements

1, an effective measure to ensure the safety of urban water supply.

In the first half of the year, the total water supply was one million tons, and the total water sold was one million tons. In internal management, we will continue to adhere to the water supply mode of "constant pressure on demand and constant pressure in quantity", adjust the water supply in time and reasonably according to the water demand of various users, and constantly explore and seek water supply pressure points that can meet the needs of users without wasting water resources; Continue to adhere to the system of regular pressure reporting at pressure measuring points, and dynamically monitor the water supply network to ensure the stable and orderly urban water supply.

In September, we sent a water quality chemist to Zhengzhou to learn the knowledge of water quality testing, and bought a variety of testing equipment such as filters and glassware from Anyang, which increased the index of oxygen consumption testing, greatly improved our testing level and made the water quality of urban water supply more excellent.

2, strengthen management, increase revenue and reduce expenditure to achieve new results.

First, in terms of precipitation loss, we have improved the quality of the water loss analysis meeting, established a special record book for the water loss analysis meeting, and recorded and printed the monthly water loss analysis meeting in detail for timely comparative analysis; The timeliness of leak detection and treatment has been improved. In the first half of the year, a total of * * * dark leakage points were identified and more than one sudden leakage accident was repaired. In case of emergency, replace a set of lost valves and provide more door-to-door service, which greatly reduces the leakage of the pipe network. In the first half of the year, * * * investigated and dealt with private users, water thieves, irregular users and abuse of fire hydrant water, and every case was dealt with seriously.

The second is to standardize the management of fees. Intensify efforts in the first half of the year, strictly divide the nature of mixed water users, and collect water fees in strict accordance with the standards; Standardizing users with messy pipe network and moving the form of trade settlement in the hospital to the outside of the hospital not only reduces the leakage of pipe network, but also reduces the occurrence of bad water use incidents; Strengthen the supervision of three-meter reading, and find the phenomenon of running, running, dripping and leaking in time.

The third is to reduce expenses and reduce office expenses. On the basis of the unified procurement of materials and financial approval system, the management of office supplies expenditure has been strengthened, and efforts have been made to reduce the consumption of daily supplies, such as never copying mimeographed official documents and never copying both sides, which effectively reduced the consumption of office supplies.

At the same time, corresponding measures have been taken in vehicle management, power consumption management and mechanical maintenance, and remarkable results have been achieved, reducing the cost of water supply.

3. Pay close attention to implementation and standardize management to a new level.

In the first half of the year, we focused on the words "deep" and "true" in standardized management and sought benefits in "implementation". In view of the tasks and objectives set at the beginning of the year, all departments and everyone can strictly follow the system and operate in strict accordance with various standards, showing a new situation in which a group only talks and does not make silent contributions. In the first half of the year, there were 10 pits in the urban area that failed to meet the standard, and more than 10 households with different properties were rectified. No engineering accidents and unsafe accidents.

4. Keeping pace with the times, information management has achieved remarkable results.

At the beginning of the year, we strengthened the company's microcomputer management, equipped professional microcomputer management personnel in various departments, and trained them in business knowledge by the microcomputer group. The establishment of the company's website enables all departments of the company to grasp the relevant data of water supply in time, opens a convenient channel, and greatly improves the work efficiency. Forest and water landscape, news reports, water supply services and other columns. Make every employee know the company's water supply dynamics in time and learn a lot of new water supply knowledge. At the same time, the opening of the Internet has greatly broadened the horizons of employees, improved the overall quality level of employees, and injected new vitality and vitality into the development of the company.

5. Make persistent efforts and the tertiary industry will develop steadily.

In the first half of the year, the tertiary industry developed steadily and gratifying, which played a decisive role in stabilizing employees' mood and accelerating the company's development. First, Hongye Company undertakes various social projects of xx million yuan; A series of sales methods of manhole covers have been formulated, the manufacturing process of manhole covers has been improved, and two kinds of designs have been added to sell manhole covers to the outside world. Second, the ion water plant has improved its water-making technology and increased its publicity. In particular, a publicity point was set up in the square by using the "Love the whole people" activity, which gave users a deeper understanding of ionized water. In the first half of the year, we sold ion barrels to the outside world, developed ion water users, cleaned water dispensers for users free of charge, and maintained many water dispensers.

202 1 water supply company 202 1 summary of the work in the first half of 20265438, in the first half of 20265438, the company closely focused on the strategic goal of "three excellent, two continuations and one guarantee" and the working idea of building a resource-saving and environment-friendly society, actively followed the work arrangements of superiors and xx county party committee and government, and based on the overall economic development of the county, accelerated the pace of water supply network construction and transformation, and consolidated the achievements of water supply network construction.

I. Completion of major economic indicators

1 and 1 from June to June, the company * * * completed the sale of xx million tons of water, up xx% year-on-year, accounting for xx% of the annual plan;

2. The industrial output value in the first half of the year was xx billion yuan, a year-on-year increase of XX %；;

3. The sales revenue of products is xx million yuan, up by XX %； year-on-year;

Two. Main work completion in the first half of the year

In the first half of the year, the company achieved remarkable results by clarifying work responsibilities and strengthening management by objectives. The work mainly revolves around the strategic goal of triple, two continuations and one guarantee, that is, focusing on meter reading to households, strengthening the management of water supply business, focusing on the construction of urban water supply facilities and the laying of supporting pipe networks in urban areas, focusing on improving and perfecting working conditions, striving to promote the construction of office automation, continuing to create municipal civilized units, and continuing to create provincial garden-style water plants to ensure an average increase of xx% in employees' income.

The situation of safe production is stable. The company thoroughly implemented the spirit issued by our county safety supervision bureau, strengthened the publicity and education of safety management rules and regulations, established the "three links" mechanism of leaders in charge, leaders in charge and department heads, signed the responsibility book for safety production, and further communicated and recognized the safety management concept. In order to ensure the safety of production, the company conducts safety inspection on water supply machines and water pumps before the arrival of the summer peak water consumption, and specially appoints persons to be responsible for the protection and management of power facilities; In the construction of water supply and drainage works, the company strictly requires employees to abide by the operating rules, wear safety helmets, wear work clothes as required, and wear safety ropes when working high above the ground. Relying on the practice form, the company launched at different levels and everyone participated, creating a good corporate safety atmosphere. The company also set up a safety production inspector group composed of personnel from the production technology department and the administrative office to strengthen the all-round, whole-process and normalized management of safety production and ensure the controllability of safety production.

The construction of pipe network and water conservancy facilities is progressing smoothly. In the first half of this year, the company invested 1 10,000 yuan to transform the xx water supply supervisor in Yanhe Middle Road. In the process of construction, with the progress of the reconstruction of the middle road along the river, the construction of the whole road can be completed reasonably. At present, the pipeline project has been completed, effectively ensuring the water demand of residents in this area. The open caisson damaged by the catastrophic flood in September last year was put into maintenance at the end of last year and the beginning of this year, which achieved more work with less money and ensured the quality of the project. In xx this year, the open caisson maintenance project passed the completion acceptance of all departments in our county, which ensured that the open caisson was put into use as soon as possible.

Guide water supply production scientifically and reasonably. First, do a good job in equipment management. Annual overhaul and technical transformation work normally. Carry out local maintenance and replacement of spare parts for equipment with large consumption and strain, and replace the equipment included in the technical transformation plan as planned to improve the quality of water supply. The second is to do a good job in technical management and formulate countermeasures for temporary water stoppage. In the first half of the year, the emergency plan for water supply emergencies was compiled according to the enterprise's own situation, which provided a reasonable plan for the government and relevant departments to deal with urban emergencies. The third is to do a good job in summer. The peak water consumption in summer is a time to test the water supply capacity of water plants. The company maintains and repairs the corresponding equipment in advance, reasonably distributes the pressure of the pipe network during peak hours, and ensures uninterrupted water supply for 24 hours under normal power supply conditions.

The water supply business has been accelerated. Since the beginning of this year, the company has adhered to the concept of providing high-quality marketing services for the vast water supply market and made every effort to carry out activities to standardize marketing services. By carefully reading meter to households, the company actively improves the sales of tap water and the recovery rate of water charges, ensuring the stability of the company's benefits. First, actively promote the adjustment of water prices. After many efforts, the company's new water price passed the price adjustment hearing, and the water price and production cost were relatively reasonable, which increased the administrative water consumption. Through the adjustment of water price, the company turned losses from water supply. Second, efforts should be made to implement the spirit of our county's notice on sealing up self-owned water sources in urban areas and industrial parks, and actively guide users of self-owned water sources to transition to tap water users. By organizing special personnel to seal up their own water sources, we provide users with a cheaper tap water connection scheme, which increases the number of users and the sales of tap water to a certain extent; The third is to strengthen the management of employees in water supply business offices, strengthen the business management of meter readers and improve the service attitude of toll collectors through zoning and establishing a mass supervision mechanism; Fourthly, through the exploration of computerized management of the charging system, the work efficiency and service level have been improved, and the quality of the water supply business department has been greatly improved.

The management level continued to improve. In the first half of the year, the company insisted on perfecting mechanism management, deeply tapping its potential, implementing people-oriented humanized management, and continuously enhancing its sustainable development capability. First, fully implement budget management, actively carry out asset inventory, and improve the efficiency of capital use; Seriously carry out comprehensive inspection work and standardize the management level of the company; Make full use of audit results, implement rectification measures, and promote enterprises to operate according to law; The second is to strengthen human resource management. Completed the adjustment of departments and departments' institutions and management personnel, improved the work efficiency of departments and departments, and continuously improved the enthusiasm and creativity of employees; The company manager can communicate with employees regularly, which ensures the smooth development of the company's work. The third is to standardize the management of building installation. The water supply and drainage installation company under the company pays close attention to signing installation contracts with new residential users, carries out pre-settlement in strict accordance with national standards, pays attention to contracts and keeps reputation, and completes the installation output value of xx million yuan in June-June, taking the lead in completing more than half of the tasks.

Party-mass building has achieved remarkable results. Since the beginning of this year, the company has focused on strengthening the construction of leading bodies, improving the quality of cadres and workers in party member, and deepening the creation of civilization, and comprehensively strengthened and improved the construction of party branches and spiritual civilization, providing strong ideological guarantee, organizational guarantee and dynamic support for realizing the company's annual goals and building a harmonious enterprise. First, strengthen ideological construction. In-depth study of party constitution and the socialist concept of honor and disgrace theme education, vigorously carry out the education of eight honors and eight disgraces, further deepen the activities in party member's responsibility area, and constantly improve the ability of party member cadres to resist corruption and change and resist risks. Second, focus on organizational construction, earnestly do a good job in the development of party member, and * * * develop xx activists to join the party in the first half of the year. Third, pay attention to the style construction to ensure the effectiveness, standardization and long-term nature of the style construction of middle-level cadres in party member. Fourth, solidly promote the building of a clean and honest party style and anti-corruption work. Actively carry out the company's work of punishing and preventing corruption, and take the special work of controlling commercial bribery as an opportunity to further promote the responsibility system for building a clean government. Fifth, adhere to the people-oriented principle and strengthen the construction of spiritual civilization. Continue to carry out the theme education of "love enterprises and posts, harmony and honesty", strive to improve the level of civilization creation and create a good social environment for enterprises.

202 1 water supply company 202 1 summary of the work in the first half of 20265438, in the first half of 20265438, according to the work arrangements and requirements of the higher authorities, the company conscientiously combined with the actual situation, earnestly did a good job in the safe production of urban water supply and drainage, and successfully completed the production tasks of water supply and sewage treatment. No production safety accidents occurred. Now the company's safety production work is reported as follows:

First, leaders attach importance to and implement the responsibility system for production safety.

The leading group of the company attaches great importance to the work of safety in production, and requires that the safety policy of "safety first, prevention first and comprehensive management" must be resolutely implemented throughout the company, and the concept that safety is benefit should be established, and the implementation of various safety work should be strengthened around the implementation of the responsibility system for safety in production. At the beginning of the year, the company and the department signed the comprehensive target management responsibility book for safety production and the target responsibility book for traffic safety work, and increased the rewards and punishments for safety production and strengthened the assessment of key departments. By signing the responsibility book for production safety, the safety responsibilities are decomposed layer by layer, and the first level is responsible for the first level, so that the upper and lower levels can work together to grasp the * * * tube, forming a horizontal and vertical safety management network composed of top-down safety production management departments and full-time (part-time) safety officers at all levels, strengthening safety management from the responsibility, realizing the responsibility, and laying a solid foundation for safety production work.

Second, improve the system and standardize the company's safety production management.

Focus on the implementation of the notice of xx Water Supply Company on standardizing the investigation and management of potential safety hazards, the notice on strictly strengthening the management of doormen and other documents, and organize serious study of the Emergency Plan for xx Water Supply Emergencies and the Emergency Plan for Anti-terrorism and Wartime Water Supply Guarantee Facilities. Strict foreign personnel registration system, so that the identity and address of foreign personnel are clear, and they are not allowed to enter the factory without the consent of the leaders. Those who enter the factory should be accompanied by a special person to ensure the safety of the production area.

Third, strengthen education and improve the safety awareness of all employees.

In the first half of the year, the company organized safety knowledge training and lectures for xx times, with more than xx participants (times) and organized emergency drills for xx times. Through publicity window, xx water newspaper, company website, publicity banner, special knowledge lecture, emergency plan drill, watching warning film, safety knowledge contest, regular meeting of safety production, participating in "National Safety Production Month" and organizing "100-day labor competition", all employees' awareness of safety production was enhanced, safety quality was improved, enterprise safety culture was cultivated and disseminated, and the company's safety production culture atmosphere was created.

Four, a comprehensive inspection, found hidden dangers timely rectification.

Organize the company's safety production inspection for xx times, and decompose the problems found in the inspection one by one to implement the rectification. Each department shall carry out all work according to the company's xx-year work plan for production safety, with the focus on the investigation and management of hidden dangers. In the first half of the year, * * * found out and rectified the hidden dangers of production safety. Hold a liaison meeting of safety officers of all production departments of the company to keep abreast of the safety production trends.

Verb (abbreviation of verb) highlights key points and strengthens prevention and control.

1, focus on strengthening the safety production of water supply production. Do a good job of daily equipment maintenance, repair the faulty equipment in time, and complete the overhaul of the main equipment on schedule according to the annual overhaul plan of the company in xx, with the equipment intact rate above xx%. All the water quality indexes of the factory water meet the requirements of modern waterworks, and the qualified rate is xx%.

2. Strengthen the knowledge training of front-line production posts. According to the company's work arrangement at the beginning of the year, it is required to conduct off-the-job training and assessment for the company's production posts. The company has formulated and issued a job knowledge training question bank, and all departments have carefully organized study and discussion to improve their business level. Workers have a good awareness of production safety and certain business skills, which provides a solid foundation for safe water supply and response to various emergencies.

3. Take the "Safe Production Month" as an opportunity to implement the responsibility system for safe production step by step, improve the safety equipment and facilities, carefully check the hidden dangers of rectification, and realize safe production.

In the first half of the year, the company's safety production was generally stable and achieved certain results. However, we know that safety in production is a long-term work, which must be constantly grasped and the alarm bell sounded. Summarize the experience and lessons of safety production in time, check for leaks and fill gaps, nip in the bud, do a good job in safe water supply, and ensure the smooth realization of the company's annual production and operation objectives.