If JD.COM doesn't deliver the goods to your door, can he complain about the courier?

Jingdong courier can complain about the courier if he doesn't deliver the goods to your door. The steps are as follows:

1. Complaining through JD.COM platform: Go to the homepage of JD.COM, click My in the lower right corner, and enter the personal center. Click My Orders in the Personal Center to open the list of orders. Select the order that needs to be complained, and click More-Evaluation Print to open the evaluation interface. In the evaluation interface, select delivery service, give a star, check No door-to-door delivery, fill in the reason and submit a complaint.

2. Direct contact with Jingdong Express customer service: Call Jingdong Express customer service number 9506 16 to make a complaint, and the customer service staff will directly handle your appeal. You can also contact online customer service on the official WeChat account of Jingdong Express, or directly contact online customer service on the APP of JD.COM Mall to make a complaint.

3. Complain through the State Post Bureau: If necessary, you can also call 12305 to complain to Jingdong Express, which is a number for postal consumers and helps solve the problem.