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How to repair the wall-hung boiler if there is a problem?
1. Contact the customer service of the manufacturer: call the customer service phone of the wall-hung boiler manufacturer and describe the problem in detail on the phone. The customer service will provide you with a detailed solution or arrange for the maintenance personnel to come to the door for service.
2. On-site service: Some wall-hung boiler manufacturers provide on-site maintenance services. You can contact the manufacturer directly, arrange the engineer to come to the house for service, and pay the corresponding maintenance cost according to the maintenance cost.
3. Through third-party maintenance platforms: Some maintenance platforms provide maintenance services for wall-hung boilers, and you can submit problems online and arrange maintenance services through these platforms.
Before reporting for repair, it is suggested to sort out the purchase invoice, user manual, maintenance records and other materials of the wall-hung boiler in order to solve the problem faster. At the same time, we should know the quality assurance policy of the wall-hung boiler and confirm whether it is within the quality assurance period. If necessary, you can obtain supporting documents such as maintenance reports and invoices for future reference.
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