Langsdon's Law: Let employees work in a happy environment!

Managers often hear such a sentence: three points for management and seven points for being a man. Being a man and managing people are two arts that leaders must master.

It is better to manage people than to manage the heart. The best management is no management, doing "inaction" in management, so that employees can spontaneously create the greatest value for the company.

Langsdon, an American management scientist, once said, "When you climb up, you must keep the ladder clean, or you may slip when you come down."

People call him Langston's Law.

Working with friends is far more interesting than working under "father". You give employees a happy working environment, and employees give you efficient work returns.

Relevant survey results show that the group with the highest productivity in enterprises is not employees with rich income, but employees with comfortable working mood.

A pleasant working environment will make people satisfied and make employees work more actively. An unpleasant working environment will only lead to inner conflicts, which will seriously affect the performance of the work.

Southwest Airlines, which has been profitable for 20 years in a row, has maintained its employees' high recognition and enthusiasm for the company by providing support everywhere.

Southwest Airlines requires management to keep close to employees, participate in the work of front-line employees, listen to their voices and tell them suggestions and ideas on how to improve their work.

Unlike other service companies, Southwest Airlines does not believe that customers are always right. Herb Klech, president of the company, said: "In fact, customers are not always right. They often make mistakes. We often meet addicts, drunkards or shameful guys.

At this time, we should not say that the customer is always right. We said: You should never take Southwest Airlines again, because you treated our employees like that. "

It is this "offending" unreasonable customers and protecting their own employees that makes every employee of Southwest Airlines get good care, respect and love. Employees repay customers with ten times enthusiasm and service.

Herb Kohler said: "There may be other companies with the same cost and service quality as our company, but one thing they can't be like ours, at least it won't be easy, and that is the mental state and attitude of our employees towards customers." This is the secret of Southwest Airlines' long-term profit.

Langsdon's Law In our opinion, some methods used by these companies are not surprising, but it is not easy to do these things persistently. A successful enterprise can succeed because it does it consistently and makes your employees happy.

Heinz is a super food company with world-class influence in the United States. Its branches and food factories are all over the world, with annual sales exceeding 6 billion dollars. Its founder is Henry Heinz.

The success of Heinz Company is closely related to Henry's emphasis on creating a harmonious working atmosphere in the company.

At that time, Taylor's scientific management method was very popular. In this scientific management method, employees are considered as "economic men", and their only working motivation is material stimulation. Therefore, in this management mode, the relationship between owners, managers and employees is strict and there is no emotion at all.

But Henry doesn't think so. In his view, money can certainly promote employees to work hard, but a happy working environment can promote employees' work more.

So, he started from himself and took the lead in breaking the strict relationship between managers and employees in the company. He often goes to employees, chats with them, understands their thoughts on work, understands their difficulties in life, and encourages them from time to time.

Everywhere Henry went, he was full of laughter and joy. Although he is short in stature, all his employees like him very much and work hard.

Give employees a happy working environment, so that employees are full of happiness in their work. Happy employees will actively engage in their work and give full play to their true potential; Happy employees will bring their happiness to customers, maintain a good corporate image and expand sales profits.

A happy enterprise can make happiness a kind of culture, really retain talents, and produce strong enterprise cohesion.

Due to the influence of social environment, the industry is seriously involved, and many enterprises in China have potential "996" or even "007" working modes.

Working for a long time is easy to make employees physically and mentally exhausted, which is not conducive to the physical and mental health of employees, the long-term development of enterprises, and the value creation of enterprises.

How to give employees a happy working environment?

Your employees are your friends. Putting away a "bench" face with a faint smile can bring happiness to your employees.

Treat employees as friends, rest after work at noon, communicate on an equal footing after work at night, clarify work and personal contacts, and keep everyone happy;

In work communication, except in special circumstances, we need powerful means to stabilize people's hearts and let employees have the backbone and communicate with employees equally.

Convenient placement of employee supplies and beautiful and harmonious working environment design can keep employees in a good mood. The workflow design suitable for humanistic care makes employees feel the care of enterprises everywhere.

Good amateur entertainment design can make employees gain a sense of corporate identity in happiness, learn new knowledge and improve the relationship between employees. When employees encounter difficulties, humanized care can make employees feel warm inside.

The customer is not always right. When a customer is rude, you should put yourself in the employee's shoes and refuse the customer politely and gracefully, which not only protects the employees, but also highlights the principles of the enterprise, making it easier to unite the internal strength of the enterprise.

final conclusion

There are many company managers who prefer to keep a straight face and behave like their fathers in management positions. They probably think that only in this way can they win the respect of their subordinates and establish their own authority, thus facilitating management.

This is a misunderstanding of management, as the saying goes: "respectable and unfriendly, it is hard to respect;" If you have the right without prestige, you will often lose prestige. "

Modern people's sense of equality has been generally enhanced, and it is really impossible to be an authority with a straight face! Let go of your sense of respect for your elders and be your friends at a lower level. You will have more happiness, make your work more efficient and creative, and your career will eventually be brilliant!