How much is the housekeeping in Kunming for an hour?

When I cleaned last year, it was still 2 yuan a square meter. This year, it has risen to 4 yuan, and the service industry is rising, which is unbearable for the public.

Recently, Ms. Liu, a citizen of Kunming, encountered a depressing thing when looking for housekeeping and cleaning services: her family has an 80-square-meter house. When cleaning last year, per square meter 160 yuan. At present, a cleaning company offers a cleaning price of 300 yuan (100 square meters), and the cost has almost increased by 1 times. "The rise is too outrageous, I really can't stand it." Ms. Liu said.

The reporter's investigation found that since the beginning of this year, the cleaning service fees of large domestic companies in Kunming have collectively increased, with the highest increase of 50%. However, the prices of some small-scale domestic companies have also increased to varying degrees. Why do domestic cleaning services collectively raise prices? What do the citizens think of this? The reporter conducted an interview on this.

condition

The price of cleaning services has generally increased.

The reporter learned from Kunming Nanxin, Ahui and other domestic service companies that compared with the price of 2 yuan and 2.5 yuan per square meter last year, the price of domestic cleaning service rose to 4 yuan per square meter this year. At the same time, houses with an area of 100 square meters (including 100 square meters) will be collected in 400 yuan. A staff member told the reporter that the company is now engaged in preferential activities, and the cleaning fee for houses below 100 square meters can be 20% off, with the lowest 320 yuan, and the service items are basically unchanged. The person in charge of the company said that raw materials and labor costs have risen this year, so the price increase is a last resort.

It is understood that there are two charging methods for housekeeping cleaning, one is charging according to the housing area, and the other is charging according to the service time. Each company chooses different charging methods according to its own situation. Domestic cleaning service prices have generally increased in recent years, with little difference among companies.

In several domestic companies in Kunming East Station, Dashuying and other places, the reporter learned that they also raised the price of domestic cleaning services and uniformly charged according to the housing area. If other furniture needs scrubbing, an extra charge will be charged according to the quantity and other standards. Manager Zhang, the head of a housekeeping company in Dashuying, revealed that last year, 2 yuan per square meter rose to 3.5 yuan at the beginning of this year, and hourly charges rose from 30 yuan to 40 yuan. Manager Zhang said: "Our company has only 10 workers, but the mobility of workers is very high, and sometimes there is even a shortage of labor." According to the person in charge, some workers have just passed the training and completed the probation period. If they can't eat any more, they will leave. The company will pay him according to the daily wage standard of 60 yuan. The operating cost of domestic industry is high, it is difficult to recruit workers, and the standards of each customer are inconsistent, so it is difficult to do it. Companies can only keep workers by raising wages. "

Not only do domestic companies raise prices, but some "individual" cleaners also have higher prices. Aunt Zhang is 50 years old this year. After losing her job six years ago, she worked alone in domestic service. At present, she charges a service fee according to the 25 yuan per hour, which is higher than before by 5 yuan. Aunt Zhang said that most of her employers are old customers. Because she received professional training and cleaned carefully, her employer didn't have much objection to raising her fees.

cause

Costs increase, but recruitment is difficult.

"My salary has risen from 600 yuan in 2006 to 2,000 yuan now." Zhu Douyun, who came to Kunming from Huize to engage in housekeeping and cleaning services for 6 years, is now a foreman of the company. He said that the wages of workers are rising by two or three hundred yuan every year.

"The wages of domestic cleaners are rising every year, but the employees are highly mobile and unstable, and it is difficult to recruit." Zhang Kai, president of Kunming Home Economics Association, said that Kunming Baoruilai Home Economics Company was established in 2006. At that time, the monthly salary of a domestic worker was around 400 yuan (including food and shelter), and it rose to 800 yuan in 2008. It has risen to 2000 yuan this year (including food and accommodation, plus a work-related injury insurance). "As can be seen from this case, from 2006 to 20 13, the salary of a domestic worker increased five times on average. The service fee has also increased from per square meter 1 yuan in 2006 to 4 yuan per square meter now. The price is controlled by the market, and the domestic industry is a meager profit industry and can only follow the market. There is no way for industry associations to introduce guidance prices, especially in the service industry, and the standards are difficult to define. "

At the same time, the domestic cleaning market is in great demand, but the wages and social status of cleaning staff are low and there are few employees. Enterprises need to constantly improve the treatment of employees, which will increase operating costs. In recent years, the number of domestic service employees has become more and more tense, which is reflected in the rising wage level. According to preliminary statistics, there are about 500 domestic companies in Kunming, and only 100 has joined the trade association. Zhang Kai analyzed that the survival rate of domestic enterprises is less than 10% due to low threshold, disorderly competition and uneven skills of employees. Every year, one or two hundred companies close down, and as many new companies appear. Judging from the development of domestic enterprises, enterprises are actually reluctant to raise prices, because at least13 customers will be lost after the price increase, but even if customers are lost, cleaning staff will still be in short supply.

employer

Reduce the number of times to find a housekeeper.

Faced with the rising price of domestic cleaning services, some families have also come up with countermeasures.

Mr. Li and Ms. Qian, who live in Rose Bay, Shinan District, Kunming, just gave birth early last year, and then hired an hourly worker to do cleaning four times a month. Miss Qian said: "The interior area of the house 150 square meters. At the beginning of last year, domestic cleaning service was provided in 300 yuan for one month, and then it was extended to 400 yuan for one month. Now I need 600 yuan every month. " She said that because the price rose too high, she decided to hire an hourly worker only once a month to clean herself up. "

During the interview, the reporter learned that many employers complained about the price increase of domestic cleaning services. In order to cope with the price increase, some citizens either reduce the frequency of cleaning, or go to some low-priced domestic companies, or even "black" domestic workers with incomplete or undocumented licenses.

Ms. Jiang, a citizen, said that she had heard of the price increase of cleaning hourly workers. She used to hire an hourly worker at home. Every month in 200 yuan, it has generally risen to 300 to 400 yuan. Ms. Jiang said that in order to cope with the price increase, friends around her all found some "guerrillas" with good reputation when cleaning. "The so-called guerrillas are domestic organizations without formal registration and business licenses. They generally don't do cleaning by time or area, but by one suite 150 yuan to 200 Yuan Bao, which is relatively cheaper. " Ms. Jiang said.

Relevant persons said that this actually encouraged some informal domestic companies and disrupted the market. According to reports, there are 1/3 domestic service companies without licenses or incomplete licenses, which are low in price and cannot guarantee the quality, thus hurting the interests of employers. In this regard, many citizens said that companies of different sizes have increased their prices and they have no choice.

Countermeasures

Promote the healthy development of the industry

According to industry analysts, on the one hand, the domestic clean market is large. Although wages are increasing year by year, recruitment is still a problem, mainly because cleaning staff lack social security such as pension and housing, and their social status is low. Although wages have increased, many people are unwilling to engage in this industry; And there is a lack of skilled cleaning personnel. In this regard, Zhang Kai expressed the hope that government departments would pay attention to the social security of cleaning staff, the pension, insurance and living environment of domestic workers, improve their social status, and make them feel satisfied with their work and have a sense of belonging to the city.

On the other hand, the domestic industry has low threshold, disorderly competition, lagging laws and regulations and lack of supervision. It needs to be further guided and standardized to make it on the track of healthy development. According to reports, the binding regulation of the domestic industry "Domestic Service Standards" has been implemented. In the aspect of household cleaning, the service form and cleaning content are specified in detail. At present, the "Yunnan Province Domestic Service Enterprise Rating Method (Provisional)" has also been basically completed, which clearly defines the content of domestic service and the service level of domestic service enterprises, so as to promote the domestic service industry to a new level of benign development.

Zhang Kai said: "If the domestic service industry wants to improve its professional quality and technical content, its labor value will not be worse than other types of occupations. In this case, domestic service can form an industrial chain to meet the diversified needs of customers.