E-commerce intelligent customer service robot ranking

E-commerce intelligent customer service robot ranking: Tencent, Huanxin, Netease Seven Fish, Netease Seven Fish, Maggie.

1, owned by Tencent

Based on instant messaging, audio and video, artificial intelligence, big data, cloud call center and other technologies, combined with micro-words and QQ social channels, it provides full-scene enterprise-level SaaS services from marketing incubation, sales transfer, transaction collaboration to customer service.

2. Rejuvenation

Beijing Yizhang Yunfeng Technology Co., Ltd. was established in April 20 13. Is a well-known enterprise-level software service provider in Quantico. Its main product lines include instant messaging capability PaaS platform, Huanxin instant messaging cloud, full-scene audio and video PaaS platform, Huanxin real-time audio and video cloud, all-media intelligent customer service SaaS platform and Huanxin customer service cloud.

3. Netease Seven Fish

To provide a complete set of intelligent customer service and marketing service solutions for enterprises, Qiyu provides online customer service, call center, customer service robot, work order system, marketing and other services to help enterprises improve customer service and create value.

4、Udesk

The omni-channel customer service system under Beijing Wofeng Times Data Technology Co., Ltd. integrates call center, online customer service and work order system in one platform, connecting more than 20 communication channels and connecting your global customers without barriers.

5. Micha

Founded on 20 14, it provides one-stop SaaS service for customer interaction, with online customer service, call center, customer service robot, work order system, marketing robot and other products, and is committed to helping enterprises improve the efficiency of online communication and interaction scenarios with customers.