What knowledge should international trade personnel have?

What knowledge should international trade personnel have?

Your question is too broad. It may require a lot of knowledge, but in actual work, depending on which aspect you are mainly engaged in, you must first have basic trade knowledge, marketing, foreign trade knowledge, and Business English (BEC). etc.), business English writing, general trade principles, etc. The second step is the specific direction, attracting customers, following orders, making customs declarations or directly dealing with foreign businessmen. If you are in management, you must master more and more systematic trade and management knowledge. Qualities that should be possessed in international trade

To conduct quality education in international trade, the quality structure must be clarified, and to determine the quality structure of international trade, the goals of international trade professional education must first be established. The goal of international trade quality education can be summarized as: cultivating compound international trade talents who can not only meet current social needs but also have development potential. Specifically, international trade talents should have the following quality structure:

1. Ideological and political quality

International trade is not only an economic activity, but also a part of foreign-related activities. International trade practitioners, in the process of foreign exchanges, must not only consider economic interests, but also pay attention to cooperating with diplomatic activities, conscientiously implement my country's foreign policies, insist on balancing economic interests and social benefits, pay equal attention to export earnings and profit benefits, and adhere to efficiency Prioritize and take into account the principle of fairness. During the performance of the contract, pay attention to abiding by the contract, keeping promises, and maintaining a good image.

2. Professional quality

1. Professional theoretical knowledge

Must be familiar with my country’s foreign trade policies and theories, international markets, foreign trade rules and practices, import and export** * Easy program and contract terms, international contracting and labor cooperation, etc. In addition, since the parties to international trade transactions are in different countries and regions, each country has different political systems and legal systems, different cultural backgrounds, and different values, therefore international trade practitioners are required to be familiar with international trade rules. Familiar with international economic and financial, political and legal, social and cultural conditions.

2. Professional skills

For foreign trade companies, international trade involves dealing with all kinds of foreigners. Transaction situations vary widely and require practitioners to have rich experience. Many students majoring in international trade have mastered theoretical knowledge but lack practical skills. However, the vast majority of graduates majoring in international trade have to work in foreign trade positions, engaging in specific import and export business or other related work. For example, inspection declarers, customs declarers, inspection declarers, etc. Many foreign trade companies, especially those that have newly obtained import and export rights, hope to expand their international business in the short term, so they prefer skilled talents when recruiting. When recruiting talents, these companies often use business assessment methods, or require writing letters in English, or requiring explanations of problems on letters of credit, etc. However, very few graduates can truly pass these business challenges. Facts have proved that a diploma alone is not enough, and skilled talents are becoming increasingly popular. The role of practice-oriented professional qualification certificates is becoming increasingly important. These professional qualification certificates include: export salesperson certificate, customs broker certificate, international business professional certificate, international freight forwarder certificate, etc.

3. Foreign language communication skills

This aspect of ability refers to the ability to use foreign languages ??as a language tool to communicate with foreign businessmen in a timely and effective manner, including written communication (correspondence) and oral communication Expression (speaking, negotiation). You can’t just focus on diplomas (English Level 4 or Level 6 certificates), the key is to apply what you have learned. You must be able to speak with ease and write in a formal and appropriate manner.

3. Professional quality

1. Professionalism

Being engaged in international trade means that there is no fixed work and rest time. The author once interviewed a salesperson from a trading company. They are engaged in trade with the United States. In order to adapt to the American schedule, the sales staff often have to work overtime at night, because when we rest at night, it is when the United States is working, and some matters are urgent. If you can't wait until the next day to deal with it, the business staff must sacrifice their rest time. You can't even take a break during holidays.

It can be said that without a high degree of professionalism, international trade cannot be done well.

2. Responsibility

A business is a relatively long process, from the beginning of transaction negotiation to the signing of the contract until the completion of the contract. Sometimes the performance of the contract is not the end of the business. You may have to face claims and compensation issues after a period of time. This requires business personnel to have a serious and responsible attitude and do a good job in every aspect of the work. If you are careless, you may It will cause serious consequences. For example, when preparing documents and settling foreign exchange after delivery, if the documents are incorrectly prepared, less or no foreign exchange may be collected, causing immeasurable losses to the enterprise.

3. Personal cultivation

International trade is a foreign-related activity. Business personnel are a window for the company to the outside world and represent the corporate image. Business personnel must strengthen their own cultivation and overcome their own shortcomings. habits, and pay attention to making your speech and behavior consistent with international etiquette.

4. Innovation ability

The international market is full of business wars and fierce competition. If you want to remain invincible in the fierce competition, you must have the ability to continuously innovate. Keep your mind clear, your thinking sharp, and your reactions quick. We must always pay attention to the signs, trends, situations, and problems of foreign trade work, and capture international trade information and good business opportunities in a timely manner. We must dare to create new ideas, explore new ways, and create new situations, so as to win unexpectedly in the market.

4. Social collaboration quality

Social collaboration quality refers to the ability to coordinate and cooperate with departments and other personnel within the group and with society. In international trade, the two parties to the transaction are far apart. The transaction process includes many intermediate links, covering a wide range of areas, and needs to deal with many departments. Therefore, business personnel must have strong communication and collaboration skills, and must be good at working with all kinds of people. Deal with all kinds of people, be good at optimizing interpersonal relationships, mobilize all positive factors, and engage in foreign trade work with high quality and efficiency.

5. Physical and mental quality

International trade work requires frequent outdoor work. Facing the complex and ever-changing international market, psychological pressure is high. Therefore, international trade applied talents must maintain good physical and mental qualities. Have the qualities of being rational, calm, frank, enthusiastic, optimistic, energetic, and perseverant; have the willpower to be brave and good at overcoming difficulties; have an optimistic and healthy mood; have a broad mind and a sense of competition, and have the courage to withstand pressure and accept For new things, be able to face failure; have good hygiene habits and a healthy body; have good psychological adjustment ability and self-training ability. What qualities should international trade talents have?

International trade talents should have the following qualities:

1. Ideological and political qualities

International trade is both an economic activities are also part of foreign-related activities. International trade practitioners, in the process of foreign exchanges, must not only consider economic interests, but also pay attention to cooperating with diplomatic activities, conscientiously implement my country's foreign principles and policies, insist on balancing economic interests and social benefits, pay equal attention to export earnings and profit benefits, and adhere to efficiency Prioritize and take into account the principle of fairness. During the performance of the contract, pay attention to abiding by the contract, keeping promises, and maintaining a good image.

2. Professional quality

1. Professional theoretical knowledge

Must be familiar with my country’s foreign trade policies and theories, international markets, foreign trade rules and practices, import and export** * Easy program and contract terms, international contracting and labor cooperation, etc. In addition, since the parties to international trade transactions are in different countries and regions, each country has different political systems and legal systems, different cultural backgrounds, and different values, therefore international trade practitioners are required to be familiar with international trade rules. Familiar with international economic and financial, political and legal, social and cultural conditions.

2. Professional skills

For foreign trade companies, international trade involves dealing with all kinds of foreigners. Transaction situations vary widely and require practitioners to have rich experience. Many students majoring in international trade have mastered theoretical knowledge but lack practical skills. However, the vast majority of graduates majoring in international trade have to work in foreign trade positions, engaging in specific import and export business or other related work. For example, inspection declarers, customs declarers, inspection declarers, etc. Many foreign trade companies, especially those that have newly obtained import and export rights, hope to expand their international business in the short term, so they prefer skilled talents when recruiting. When recruiting talents, these companies often use business assessment methods, or require writing letters in English, or requiring explanations of problems on letters of credit, etc. However, very few graduates can truly pass these business challenges. Facts have proved that a diploma alone is not enough, and skilled talents are becoming increasingly popular. The role of practice-oriented professional qualification certificates is becoming increasingly important. These professional qualification certificates include: export salesman certificate, customs broker certificate, international business professional certificate, international freight forwarder certificate, etc.

3. Foreign language communication skills

This aspect of ability refers to the ability to use foreign languages ??as a language tool to communicate with foreign businessmen in a timely and effective manner, including written communication (correspondence) and oral communication Expression (speaking, negotiation). You can’t just focus on diplomas (English Level 4 or Level 6 certificates), the key is to apply what you have learned. You must be able to speak with ease and write in a formal and appropriate manner.

3. Professional quality

1. Professionalism

Being engaged in international trade means that there is no fixed work and rest time. The author once interviewed a salesperson from a trading company. They are engaged in trade with the United States. In order to adapt to the American schedule, the sales staff often have to work overtime at night, because when we rest at night, it is when the United States is working, and some matters are urgent. If you can't wait until the next day to deal with it, the business staff must sacrifice their rest time. You can't even take a break during holidays. It can be said that without a high degree of professionalism, international trade cannot be done well.

2. Responsibility

A business is a relatively long process, from the beginning of transaction negotiation to the signing of the contract until the completion of the contract. Sometimes the performance of the contract is not the end of the business. You may have to face claims and compensation issues after a period of time. This requires business personnel to have a serious and responsible attitude and do a good job in every aspect of the work. If you are careless, you may It will cause serious consequences. For example, when preparing documents and settling foreign exchange after delivery, if the documents are incorrectly prepared, less or no foreign exchange may be collected, causing immeasurable losses to the enterprise.

3. Personal cultivation

International trade is a foreign-related activity. Business personnel are a window for the company to the outside world and represent the corporate image. Business personnel must strengthen their own cultivation and overcome their own shortcomings. habits, and pay attention to making your speech and behavior consistent with international etiquette.

4. Innovation ability

The international market is full of business wars and fierce competition. If you want to remain invincible in the fierce competition, you must have the ability to continuously innovate. Keep your mind clear, your thinking sharp, and your reactions quick. We must always pay attention to the signs, trends, situations, and problems of foreign trade work, and capture international trade information and good business opportunities in a timely manner. We must dare to create new ideas, explore new ways, and create new situations, so as to win unexpectedly in the market.

4. Social collaboration quality

Social collaboration quality refers to the ability to coordinate and cooperate with departments and other personnel within the group and with society. In international trade, the two parties to the transaction are far apart. The transaction process includes many intermediate links, covering a wide range of areas, and needs to deal with many departments. Therefore, business personnel must have strong communication and collaboration skills, and must be good at working with all kinds of people. Deal with all kinds of people, be good at optimizing interpersonal relationships, mobilize all positive factors, and engage in foreign trade work with high quality and efficiency.

5. Physical and mental quality

International trade work requires frequent outdoor work. Facing the complex and ever-changing international market, psychological pressure is high.

Therefore, international trade applied talents must maintain good physical and mental qualities. Have the qualities of being rational, calm, frank, enthusiastic, optimistic, energetic, and perseverant; have the willpower to be brave and good at overcoming difficulties; have an optimistic and healthy mood; have a broad mind and a sense of competition, and have the courage to withstand pressure and accept For new things, be able to face failure; have good hygiene habits and a healthy body; have good psychological adjustment ability and self-training ability. What knowledge should instrumentation personnel have?

There is still a gap between the theory and practice of instrument maintenance. In my opinion, experience gained in practice is the most important thing.

The current book is also the Instrument Worker's Manual. It is also limited to data. There are very few practical operations. And each company's technical quotations are also different. Since you are switching from technology to instrumentation, your previous experience in technology will help you. By the way, which unit do you belong to? If you want to find a job in a trading company, what knowledge should you have?

What they said is correct. The most important thing is that the English is correct. As for other things, you can learn more about it. You also need to have eloquence and economic acumen. Better!

If you want to switch to international trade, what skills should you have and what books should you read? Thanks!

It doesn’t need to be complicated. It just depends on which field of international trade you will be in.

1. Those who do business

2. Those who do documents

3. Some do logistics

4. Some do customs declaration

5. Some do commodity inspection

What you need to see In order, there are English, UCP500, shipping/air freight knowledge, customs declaration knowledge, and inspection knowledge. What knowledge should network maintenance personnel have?

Proficient in operating systems

Information security

Network protocols

Working principles, installation and debugging of switches and routers

Network cable laying, crystal head production

Comprehension of computers

Be careful and think comprehensively

Wait~ What knowledge should sales or marketing personnel have?

Professional knowledge depends on the specific work you are engaged in. If you are involved in sales, you should have relatively good eloquence.

You also need to have the following qualities and abilities:

1. Intrinsic motivation

Different people have different intrinsic motivations, such as self-esteem, happiness, and money. etc., but all excellent salespeople have one thing in common: they have endless motivation to become outstanding people. This strong inner motivation can be formed through tempering and training, but it cannot be taught. The sources of people's inner motivation are different, such as being driven by money, eager to be recognized, liking extensive communication, etc. According to the different sources of inner motivation, salespeople can be roughly divided into four types: achievement type; competitive type; Self-actualizing; relational.

2. Rigorous work style

Regardless of the internal motivation of sales staff, if they are loosely organized, have weak cohesion, and do not work hard, they will have difficulty satisfying the increasing needs of customers. Many requests.

Excellent salespeople are always good at formulating detailed and thorough work plans, and can execute them to the letter in subsequent work. In fact, there is nothing particularly magical about sales work. Some are just strict organization and diligent work. A successful CEO said: "Our excellent sales staff never slack off or procrastinate. If they say they will meet with the customer in 2 days, then you can believe that they will definitely be at the customer's side in 2 days." Sales Personnel One of the most desirable qualities of good character is "hard work" without relying on "luck" or skill (although luck and skill are sometimes important).

3. The ability to complete sales

If a salesperson cannot obtain orders from customers, no matter how many and good his skills are, it will be in vain.

There is no sale without a deal. Generally speaking, an excellent salesperson will always find ways to reach a mutual understanding with the customer so that the order can be signed smoothly. How to become a good salesperson? One thing is very important, that is, salespeople should have a spirit of perseverance and perseverance. Salespeople should be like athletes who are not afraid of failure and will not give up their efforts even until the last minute.

4. The ability to build relationships

In today's relationship marketing environment, the most important thing that excellent salespeople need to pay attention to is: becoming an expert in solving customer problems and developing relationships with customers. Relationship connoisseurs (salespeople of the future will no longer be salespeople, but consultants to customers), strive to keenly grasp the true needs of customers. What abilities do international trade talents need?

Be able to have certain English and computer skills, have strong language expression and communication skills, have some experience in marketing, and be able to independently complete negotiations with customers. Familiar with specific export operation procedures; Responsible for business liaison with foreign customers, timely understanding of customer needs, processing quotations, receiving orders, etc. What knowledge should a foreign trade merchandiser have?

Basic knowledge of foreign trade merchandisers

1. Responsibilities of merchandiser:

1. Track the production of each order and deliver the goods to customers smoothly, and collect the receivable money.

2. Maintain contact with new and old customers to increase communication and understand customer needs.

3. Receive customer complaint information and pass relevant information to relevant departments of the company.

4. Master and understand market information and develop new customer sources.

5. Provide good after-sales service.

2. What the merchandiser has to do after receiving the order:

First let’s talk about the method of receiving the order

1. There are various ways for customers to place orders at the factory: placing orders by telex, placing orders by mail, placing orders verbally over the phone, etc. Each order is placed in a different way, and our merchandisers should pay attention to converting them into written orders. When placing an order, we must pay attention to problems in all aspects. For example: color, quantity, etc.

2. Review of Orders Each order has different patterns, fabrics, craftsmanship, and even devices. First of all, it depends on whether our current level can meet the requirements of customers. This is the key. It is necessary to distinguish whether this order is a processing order or an OP order.

3. When opening production orders and process cards, customer requirements must be written clearly on the production orders. Before handing over to the production department for production, you should check with the warehouse whether the production raw materials are sufficient for the production of this order.

4. During the production process, if there is an unexpected situation that cannot meet the customer's requirements, the situation must be reported to the highest level of the company in a timely manner to find a solution.

5. The purpose of making small samples is to see whether the company's products can meet and meet customer requirements. It is also the basis for large-scale products. Generally speaking, according to normal procedures, all samples are approved by the customer before placing an order for the goods.

6. Modify the order

Generally, the order is required to be placed with the customer again, and the merchandiser will re-open the order and hand it over to the production department for production.

When the customer cancels the order, the merchandiser must take back the old data (production orders, process cards).

7. After the bulk goods are produced, they must be shipped according to schedule.

3. When after-sales service customers complain or return goods:

For customer complaints, we need to understand the cause of the problem and take measures to find countermeasures to avoid it happening next time. When a customer requests a return, we must first try our best to make the customer accept the problem we have encountered. If it can be repaired, the finished product will be repaired before shipment. If it's very serious, we'll start production again, make a replacement order, and then deliver the goods.

There is also a discount method using mutual concessions. Sometimes it can only be processed according to the customer's requirements. The most important thing is how to find ways to achieve a win-win situation between the company and the guest room.

4. How to communicate well to make the follow-up work better. Communicate with various departments in the factory:

Facing the production department, we are the customers. In everything we do, we are responsible to the boss and also to the customers. .

Communicate more with various production departments so that they can more clearly understand the customer’s intentions when producing each order, making production smoother and better meeting customer requirements