Do you know any examples of failures due to details?

Example 1: Speaking of integrity with small opinions

According to the book "Yuquanzi", when Lu Yuanying was left behind in the Eastern Capital, there was a scholar who often played chess with him. Once, when the two were playing a game, an official document came suddenly. Lu Yuanying had to leave the chessboard and go to the public case to review the official document. The chess player took the opportunity to secretly move a chess piece, and finally defeated Lu Yuanying. In fact, Lu Yuanying had already seen that he was moving the chess pieces, but he didn't tell him. The next day, Lu Yuanying asked his chess friend to make a living elsewhere. No one else understood the reason for dismissing him, and he himself didn't understand why he was dismissed. Before leaving, Lu Yuanying also presented money and gifts.

The reason why Lu Yuanying wanted to fire this chess player was because he discovered his dishonesty when he moved a chess piece and made a small deceptive move. Integrity means being sincere and trustworthy. Integrity is an intangible asset in life and an important part of ideology and morality. "People cannot stand without trust." People who are dishonest cannot be good people and have difficulty in dealing with the world. It is very dangerous and terrible to interact with people who have no integrity.

Moving a chess piece seems to be a trivial matter, not worth taking seriously. But small things are not small, and small things can make you big. Integrity is a virtue and a valuable kind of kindness; dishonesty is a bad virtue. The source of countless misfortunes and disasters in the world is all caused by bad virtues. There is no insurmountable gap between small and large.

5 Examples of Failures due to Ignoring Details

Example 2: Nails in American Ballads

If a nail is missing, the shoe will be removed; if the shoe is removed, the horse will be kicked. ; When the horses are defeated, the warriors are destroyed; when the warriors are destroyed, the war is broken; when the war is broken, the country is destroyed.

This is a folk song compiled by the American scholar Weiner: In an ancient country, a flying horse was delivering a message. Because a nail in the horse shoe was missing, the shoe fell off, the horse fell down, and the soldier fell to death. The letter was not delivered, and the war failed. Ultimately leading to the country's demise.

Case 3: The decline of Ericsson

With a century-old glorious history, Ericsson, Nokia and Motorola dominate the world's mobile communications industry. But in the three years since 1998, when the world's cellular phone business was growing at a rapid pace, Ericsson's cellular phone market share dropped rapidly from 18 to 5. Even in China, a market it never wanted to give up, its share also dropped from 1 /3 quickly slid to 2! Ericsson's sales in the Chinese market have dropped from the top spot in mobile phone sales. Not only has it dropped out of the top three sales, but it has also ranked behind newcomers Samsung and Philips. In a fast-growing market like China, many endangered companies in the world can come back to life and flourish as soon as they enter this market. However, Ericsson has lost its former glory in this geomantic treasure land.

In 2001, in the Chinese mobile phone market, when everyone went to buy a mobile phone, they were all talking about how bad Ericsson was. At that time, one of its mobile phones called "T28" had quality problems. This was originally a mistake, but its indifference to this mistake made it make a bigger mistake. "The microphone of my Ericsson mobile phone was broken. I sent it to Ericsson's maintenance department, but the problem was not solved for a long time. Finally, they told me that the motherboard was broken and it would cost 700 yuan to replace the motherboard. And I was doing personal maintenance. The problem was solved for only 25 yuan." This consumer pointed out the problem of Ericsson exactly. At that time, almost all media noticed the problem of "T28", but it seemed that only Ericsson did not notice it. Ericsson has repeatedly argued that there is nothing wrong with its mobile phone, but that some people with ulterior motives are causing trouble behind it. However, the market will not explore the truth of the matter, nor will it give Ericsson a chance to "redress its grievances" and ruthlessly alienate it.

In fact, Chinese consumers who believe in the concept of "repairing the situation after the sheep are gone" have given Ericsson a chance, but Ericsson failed to seize that opportunity.

In 1998, Guangzhou Youth Daily reported three consecutive times on the quality and service problems of Ericsson mobile phones in the Chinese market starting from August 21, triggering large-scale criticism of Ericsson from consumers and celebrities. , Moreover, Ericsson's 768, 788C and SH888, which were heavily advertised at the time, began to be sold in China without obtaining a network access license. At that time, the statement from the telecommunications management department, which was easily silent, confirmed the matter. At this point, the problems with Ericsson mobile phones have surfaced. But Ericsson adopted a deceptive approach to solve the problem. According to a reporter who participated in the report at the time, Ericsson tried to spend tens of thousands of yuan in advertising money to silence the media; the director of Ericsson's Guangzhou office also made a guilty plea: There is nothing wrong with our mobile phones! Since Ericsson has chosen not to admit its mistakes, it is natural that Ericsson will not solve the problem, let alone provide actual services.

Detailed defects in quality and service caused Ericsson to lose the Chinese market that it never wanted to give up.

Example 4: The last hurdle

One day a year ago, I went to a company to apply for a marketing manager with an annual salary of 80,000. I fought my way through the ranks and was selected from 99 applicants, and was finally summoned by the president.

That day, I walked into the president’s office in a daze. The president was not here, but a young and beautiful female secretary said to me with a professional smile: "Hello, sir, the president is not here. The president asked you to give him a call."

I took out my cell phone and dialed a series of numbers. But at this moment, I saw two phones on the desk and asked the lady, "Can I use them?"

"Yes." The female secretary still smiled.

I picked up the phone and finally contacted the president. The president said excitedly on the other end: "Xiao Wang, I read your resume and asked about your defense. It is indeed excellent. You are welcome to join our company."

I was elated with joy. My first reaction was to share this good news with my girlfriend. Half a month ago, my girlfriend went abroad on a business trip. I just dialed the phone, but hesitated again: this is an international long distance! At this time, I looked at the two phones again, and suddenly thought: I am almost a member of the company, they are a big company, they don’t care A little phone bill? So I picked up the phone: "Hello, Minnie? I have good news for you. The president has..."

Just at this moment, another phone rang.

"Sir, your phone number." The female secretary gave me a mysterious smile.

"I'm sorry, Xiao Wang, what I just said is invalid. Through DVP monitoring, you failed to pass the last level. I'm really sorry..." the president said to me gently on the phone .

"Why?" I asked blankly.

The female secretary shook her head regretfully and sighed: "Alas, many people, like you, have overlooked a tiny detail. Before becoming a formal employee of the company, I obviously had a mobile phone on me, so why not use it? Where's the phone?