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Year-end Personal Work Summary of Clothing Quality Management 202 1
Year-end Personal Work Summary of Clothing Quality Management 202 1 (1) With the deepening of my work, I have come into contact with many new things and encountered many new problems, and these new experiences are all a new tempering process for me. Looking back on the past six months, I learned a lot: I learned to face difficulties calmly; In the face of setbacks, I learned to look up strongly; Behind the repetitive monotonous work, I learned to think and summarize; When the company's image was damaged, I learned how to maintain it; When misunderstood by customers, I learned how to communicate. The above is the place where I made a slight breakthrough in my work, but this breakthrough does not mean that I can do it well. In the following work, I will constantly improve myself, constantly sum up experience and learn from my failures. Learn their advanced working methods and ideas in the process of working with colleagues; Learn to understand others in the process of communication.
We will summarize our work in the past year and make the following report:
I. Work aspects
Do a good job of sorting out the basic information and reflect the customer's situation and information to the factory in time;
Follow up the order: after placing the order, confirm whether the factory arranges the order, understand the production process of the ordered products, determine whether the products can be delivered on time, and finally determine whether the customers receive our products on time;
Payment: confirm the reconciliation list with the customer and confirm the payment, send the billing information to the finance department in time, make the billing well, and finally confirm that the customer's finance has received the tax bill and ask for timely arrangement;
Maintain old customers, keep in constant contact with old customers, and understand the latest trends of customer demand for products. In addition, we should introduce the latest products of the company to our customers to determine whether they need them.
Second, the problems existing in the work
The coordination ability of delivery date is not strong enough, and some goods with urgent delivery date often can not meet the needs of customers well. When the delivery date is delayed, some products even take more than 20 days to complete. This situation has caused some customers to complain. The work organization is not enough, and some mistakes often appear in the work; The allocation and utilization of time is not reasonable enough, which greatly reduces the work efficiency; Can not distinguish the priorities of the work well, affecting the overall process of the work.
Due to the lack of product knowledge and the limitation of business level, it is impossible to convince customers well in the process of communicating with customers. In this respect, I need to continue to learn to improve my product knowledge and improve my business level.
Product quality problems are hard to avoid in mass production, but everyone wants to reduce the incidence of product quality problems. According to statistics, more than a dozen customers complained about the quality of our products last month. This makes our communication with customers an unprecedented embarrassing scene. Customers are skeptical about the quality of our products and our attitude. They think we are insincere. Later, our factory took corresponding measures to solve this quality problem. However, the previous problem of poor quality brought a very bad image to customers, which greatly reduced our trust and satisfaction.
I think the problem of product quality exists objectively. It is unrealistic and naive to ask the factory to produce large goods without quality problems. It is necessary for every salesperson to tolerate a certain amount of quality problems. If you blame the factory blindly, it will only make things worse. If there is anything that can make up for the quality problem, it is our attitude. Once there is a quality problem, we should promptly and effectively recover the loss and the trust of customers, and show sincerity to find and admit mistakes. This is the first thing to do.
Third, self-analysis
Mentality, I have two problems: first, impatience, and second, scattered responsibilities. I need to make further adjustments and changes.
In the intense work, I often have an impatient psychological state. I tried to alleviate this situation, but the effect was not good. Psychology explains that there are many factors that lead to impatience: working environment, self-quality, living habits and working methods. Besides, I think we should start with our living habits and working methods to adjust our impatient psychological state, because the working environment exists objectively, and it is not a one-off event to improve our quality, especially our psychological quality. What I can grasp now is to adjust my working style and living habits.
Decentralization of responsibilities is an important means to improve work efficiency, but it also has its negative side. When the responsibility of a thing is shared by many people, no one thinks it is their own business. Over time, no one will pay attention to it deliberately, and I can feel it around me. I think the best way to overcome this kind of psychology is to cultivate and strengthen our team spirit. Always put yourself in a group position, because there is no me here, only us.
Four. Planning for 2022
Old customer maintenance: mainly order tracking, to ensure that large goods can leave the factory on time and do a good job in autumn proofing.
I didn't do well in this respect last month, and the feeling of perfunctory is really unbearable. I must be more careful from now on. As the saying goes, everything requires proof.
For new customers, we must act in full accordance with the contract specifications. Get the trust and support of new customers as soon as possible.
Insist on learning product knowledge and improve your business level. Things have been changing. I need to constantly add new knowledge to enrich myself. Insist on going out for a walk, keep frequent and effective communication with customers, and truly understand what products customers need.
The above is a summary of my work this year. In view of the shortcomings, please ask the leaders to give more comments and criticisms.
Year-end Personal Work Summary of Clothing Quality Management 20021(II) Since the beginning of this year, under the correct leadership of leaders at all levels of the company, with the solidarity, cooperation and care of colleagues, the Quality Control Department has successfully completed various tasks in 20021year. The work of 202 1 is summarized as follows. Please give your valuable advice.
I. Ideological and political performance, moral cultivation and professional ethics
Over the past year, I have earnestly abided by labor discipline, went to work on time, made effective use of working hours, and stuck to my post. I need to work overtime on time to ensure that the work can be completed on time and study legal knowledge seriously. I love my job and have a strong sense of responsibility and dedication. Actively learn professional knowledge, have a correct working attitude and treat every job seriously and responsibly.
Second, work ability and specific business aspects.
My job is the quality control department. I am mainly responsible for the goods that should be prepared by industry and commerce every day. With the goal of "doing a better job", I carried forward the pioneering and innovative spirit in my work, did my job well in a down-to-earth manner, and successfully completed various tasks for one year:
Record a day's work with a log; Use weekly and monthly reports to summarize the work of this week or month and make the work plan for next week. I mainly negotiate the quality with the integrated workers to ensure the completion of the overall task. You can make the number of defective products in weekly and monthly reports basically accurate.
Third, there are shortcomings.
Summary-Although we have made some achievements and made great progress in our work in the past few years, there are still some shortcomings.
First, sometimes there is a gap between the quality and standard of work and the requirements of leaders. On the one hand, due to the lack of personal ability and quality, sometimes there will be some errors in statistics; On the other hand, sometimes the workload is heavy, the time is tight, and the work efficiency is not high.
Second, sometimes the sensitivity of the work is not very strong, and it is not sensitive enough to the things assigned by the leaders. Sometimes the work is not finished in advance and the report is not timely enough.
Four. Work plan for 2022
-I will give full play to my advantages, improve my shortcomings, broaden my thinking, be pragmatic and try my best to do my job well. It is planned to carry out work in the following aspects:
The first is to strengthen work coordination. According to the annual work requirements of the company's leaders, make specific plans for the work in XX years, make clear the content, time limit and goals to be achieved, strengthen coordination among departments, organically combine all work, sort out work ideas, improve work efficiency and enhance work effectiveness. Improve the company's quality objectives, and formulate complete statistics and corrective and preventive measures.
The third is to strengthen job training. Always maintain a good mental state, carry forward the spirit of struggle, advance despite difficulties, strive for perfection, and be rigorous and realistic. Meticulous and aggressive work style.
Year-end Personal Work Summary of Clothing Quality Management 202 1 (3) How time flies. The so-called 202 1 has passed quickly. Well, I have been working here for ten months since my internship in March, and it is here that I began to set foot on the society and completed the transformation from a student to a social person. Looking back on the past ten months, although I can't say that I am deeply touched, there are also many uncontrollable twists and turns in my heart! I think that when a person comes to this strange city with luggage, he is probably confused when he just left school. It was so urgent for me to find a job at that time that I got through the recruitment phone of our company with a nervous heart. I struggled and fantasized about all kinds of euphemistic rejections before I got through, but what I wanted to hear was affirmative words. Hearing each other's voice, the previous tension and fear were instantly dispelled by her gentle words. Later, various interviews, as well as the enthusiastic help of colleagues on the day of registration, made me less timid. It is these tangible and intangible voices that have brought me to today. Thanks to them, rainy March is no longer so cold.
After the pleasantries, let's get down to business. In the short few months since I came to the company, the company has given me a good opportunity to study and exercise, which has increased my knowledge and practical experience. This has given me greater confidence and motivation to work. I will arrive at work half an hour in advance every day to prepare for the day's work in advance. Although I have seen almost everything I come into contact with at school every day, what I want to learn is quite different. For me, repeating things every day is also a pleasure for me who just started working, and I have made a lot of progress unconsciously. Every day, I feel that time flies and I live a full life. After this period of continuous study, I can finish my daily work independently. I will also help other colleagues do what they can. As a new employee, the work summary is still too far away, because I still know very little about many problems in my work. But I will continue to work hard and do my best.
Looking back on your own problems, although you can respect your post, love your career and take the initiative to carry out your work, there are still many places that need to be improved and perfected. I have been working hard to do well. Due to the lack of professional knowledge and work experience, the solutions to some problems are too simple and the working methods are too simple; One-sided view of problems, not calm enough in dealing with some problems, and sometimes even unable to accurately find problems. Although you can live in harmony with your colleagues in life, you may still lack some communication with others outside work. I hope to continue to strengthen the study of professional knowledge in my future work, further improve my inspection skills and make my work and life correct.
I think I should try to do:
First, according to the requirements of leaders, strengthen learning and master mature technologies;
Second, broaden professional knowledge, participate in all kinds of inspector qualification training and examinations, and make yourself a qualified quality inspector as soon as possible;
Third, seriously study and implement ISO quality control system and HACCP system, work hard, accept routine and temporary tasks arranged by the company, and finish them in time;
Fourth, the inspection instruments should be operated correctly, cleaned in time, registered in time, and maintained daily; Fifth, love your job and continue to learn quality.
In short, state of mind determines state, and state determines success or failure! Although I am not the best, I will work hard and believe that there is no best, only better! I wish the company greater success! I wish the company leaders and colleagues a bright future and all the best.
Clothing quality management year-end personal work summary 202 1 (4) Time has passed. In a blink of an eye, 202 1 year passed. The work of the past year is summarized as follows:
First, complete the task and its effect in time with good quality and quantity as planned.
202 1 joined the clothing quality department in the second half of the year. Accept the notice from the company's superior leaders, strengthen the quality control of our company, and complete the task on time with good quality and quantity. Although we have strengthened our efforts in our work, it is still difficult to avoid product quality problems and delivery time problems in production under the condition of large customer orders. It still brings inconvenience to the company. /kloc-in October/February, the agent complained that there were serious quality problems in our down products, and a down jacket ran down, so it was embarrassing to communicate with customers. Maybe customers will doubt the quality and attitude of our products. After the company's superior leaders came forward, the quality problems were solved and a profound lesson was given to us. A small mistake in the work will bring a very bad impression to customers and greatly reduce the image of the company in the eyes of customers. Product quality is the premise of company brand effect. The quality work of the company's clothing products is of great responsibility and arduous task. In the future, we will raise the quality work of XX company to a new level with a sense of responsibility and mission for the company's economic development.
Two, did not reach the planned objectives and tasks and their implementation.
A year's work, there are still many shortcomings in the work. We should learn from superior leaders and colleagues about the mistakes in the approval and acceptance criteria. Some of my own shortcomings have also brought some troubles to leaders and customers. What have I learned about quality control during my six months in the company? The clothing industry is constantly changing and upgrading. We should consult other clothing customers, professionals and company leaders, learn better professional skills, improve ourselves, and give full play to what we have learned in future work. Let the future work progress more smoothly. Minimize the error. Dare to be responsible, dare to take responsibility, and cooperate with * * * to win the game with professionalism.
Three. Unplanned tasks and their completion
At work, we must first make a work plan for ourselves. For example, mistakes in batch audit and careless inspection will bring losses to the company or customers. No matter what position you are in, you should make a weekly plan, finish the work of the day and make plans for the next day. Avoid unnecessary losses at work. I have to be careful in everything in my work. Questions that are unclear in the work should be asked to colleagues and leaders, and try not to increase the workload for leaders and other colleagues. I have to improve myself in this respect. Communicate and learn more with colleagues and leaders outside of work, so that you can help yourself better at work.
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