What should I do if Jiangsu Medical Insurance Cloud fails to brush my face?

1. Check the network connection to ensure that the network connected to the mobile phone or device is stable.

2. Check whether the camera lens of the mobile phone or equipment is clean and remove the dust or dirt that may exist. The dirty lens affects the accuracy of brush face recognition.

3. Adjust the lighting conditions to ensure that the lighting conditions are appropriate in the process of brush face recognition.