Enterprise management methods under Jianghu culture

As a way of existence of civil society, Jianghu has a long history. In the late 1970s, after the interpretation of Jin Yong's martial arts novels, Jianghu culture became a fashion. In today's business organizations, Jianghu culture runs through interests while maintaining emotions, so it is also projected into the organizational culture of China enterprises. For example, Ma Yun's "clean sunshine" Alibaba team has turned Cha Daxia's Jianghu culture into a part of corporate culture. Everyone in Ali has a flower name, such as "East Evil, Du, Nandi and Beigai". This projection contradicts the rationality in modern organizational management, and has evolved many management characteristics. The following are the enterprise management methods under the Jianghu culture that I have carefully arranged. Welcome everyone to learn from them, I hope it will help you.

Dude, loyalty has replaced clear responsibility.

Although managers and managed people should have the same values and goals, they only exist at the overall level of the enterprise. Within the enterprise, this * * * same goal has a sense of drift, which is difficult to grasp, is not accepted by everyone and becomes the same rule. The natural opposition between managers and the managed makes it difficult for employees to see the identity of goals.

There are often many sects in rivers and lakes (the difference between famous families and magic religions), and different mountains (such as Huashan and Songshan) are easy to produce family views. Within the portal, the buddies are loyal and "share joys and sorrows"; This concept of Jianghu has long occupied an important position in China folk culture. You can do anything for a word "righteousness"; When the same door is in trouble, we must fight to the death, regardless of the consequences, regardless of gains and losses. From the management point of view, this team spirit can make the organization have strong cohesion, and it is also an essential value to form the core competitiveness of enterprises. However, the division of portals is also very destructive to organizations. When the meaning of rivers and lakes is inconsistent with the organizational goal, the organizational goal will give way to the so-called meaning, which is manifested in organizational behavior, and there will be mutual cover-up or even top package; In the organization, the friendship of brothers can easily evolve into unclear responsibilities and mutual protection, which leads to the drift of corporate goals. The consequence of unclear responsibility is that when mistakes occur, it is difficult to really learn from them, and the same mistakes will continue to appear, which will eventually affect the realization of organizational goals.

Conflict between informal leaders and formal managers

Without basic rules and regulations, it is impossible for an organization to have rigorous and scientific management activities, that is, "without rules, there is no Fiona Fang". The authority of managers mainly comes from the formal authorization of the organization, otherwise it will be "unreasonable" as an important function of an organization, and the authorization behavior has strict organizational procedures.

But in the Jianghu, everyone's position and role in the organization are spontaneously formed, not an organizational arrangement, but an informal evaluation, which is the result of public opinion evaluation. Moreover, it is uncertain to what extent this kind of comment can be recognized. Huashan's discussion on sword is not only a simple sword tactic and knife method, but also depends on whether it can win the respect of the public. Artists are bold, but their virtue and mind are not enough to convince the public, nor can they be promoted to the leader of the Jianghu; No matter how high his martial arts are, he can only be a martial artist, such as "Xi Du" Ouyang Feng. However, once this authority is recognized, a leader will be formed within the self-organization, and this leader will be granted power and prestige that formal managers can't match, which plays a decisive role in informal organizations.

As a relatively stable social network, organization has different rules from natural person communication. People's sensibility and perceptual side, organizations also need to meet. In fact, people's cognition and experience of management often begin with superficial activities: superior-subordinate relationship, employee relationship and corporate atmosphere, rather than rational tools such as employee manuals and flowcharts. For the former, it is perception and consciousness, and for the latter, it is awe; The former expectation is spontaneous, while the latter will be more or less suppressed and restricted. Informal organizations can provide basic emotional and spiritual comfort for their members. However, the existence of informal organization will interfere with and destroy the instructions of formal organization system, and sometimes even produce opposition, which will hinder the implementation of formal organization instructions, thus affecting the operational efficiency of the organization.

Take pleasure in hatred, not taking responsibility for things.

It is the most direct and acceptable principle for Jianghu people to deal with contradictions. People only deal with disputes and conflicts according to their own feelings, and the result is mutual resentment and suspicion, which is why we describe the rivers and lakes as sinister today. "People in rivers and lakes can't help themselves." The right or wrong of things is not the basis of behavior, but hatred. Organizational principles are often replaced by personal grievances in Jianghu.

Modern organizations need to respect the personal feelings of their members, otherwise organizational identity and commitment are a mirage. However, this respect for the blind obedience of non-township parties requires doing things according to the rules and waiting for no one. If it can't be banned, the efficiency of the organizational system and the realization of the goal will be "like a river flowing east". Strictly abiding by the rules and dealing with problems in the organization with formal authorization are necessary conditions to ensure fairness and justice among the members of the organization. If we can't do things impartially within the organization, there are no basic rules, and the focus is different, then the organization and managers will lose their credibility, and the control of the organizational command system will decline, which will eventually hinder the realization of organizational goals.

Expansion: a good enterprise management method

First, change the mode of economic development.

Changing the mode of economic development is an urgent and significant strategic task related to the overall situation of the national economy, and it is also an inevitable requirement for enterprises to implement Scientific Outlook on Development. Enterprises should be market-oriented, enhance their independent innovation ability and management ability, optimize product structure, and improve product quality and added value; At the same time, through all-staff, all-round, standardized whole process, strict lean management and quality improvement, the management level is improved, the cost is reduced, the pollution is reduced, the operation is optimized, the market competitiveness is improved, and the sustainable development of enterprises is realized.

The second is to standardize the system, clarify the business process and refine the core content.

System is the code of conduct of enterprises, and it is also the guarantee of efficient operation of enterprises. Only by using standards and systems to standardize employees' behavior, standardize the vertical steps and horizontal relations in work and optimize work procedures can we minimize unsafe factors in work, minimize work costs, minimize all kinds of consumption and maximize work efficiency.

The construction of enterprise rules and regulations is a process that keeps pace with the times from beginning to end. It directly affects the improvement of enterprise's basic management ability and relates to the standardized management of enterprises. When formulating the system, we must maintain a rigorous attitude, ensure its scientificity, accuracy and adaptability, consider the adaptation to the company's development strategy and management model, meet the requirements of the company's strategic development, and take into account the company's reality and future development needs.

At the same time, in the huge business network, find out several main chains, clarify each process of the chain according to the actual situation of the chain, simplify the complex things, quantify the simple things, and use the process to promote the work of the executors, so that the executors can know what they should do and how to do it through this process, instead of relying on the leadership to promote everything. And extract several core contents from each chain, so that executors can give priority to the allocation of execution resources, instead of focusing on it everywhere and rambling. To achieve the goal of "ruling according to law", rather than focusing on leadership. Regularly supervise, evaluate and revise various rules, regulations and processes, and constantly improve their management functions. Details determine success or failure. Many enterprises' decades of honor and aura disappeared instantly. The reason is that they ignore details, turn a blind eye to small mistakes and shortcomings, and do not take effective measures to correct them. Sometimes small problems lead to big problems, and business failures are inevitable. So be sure to pay attention to the details and don't miss the opportunity to correct any mistakes. When mistakes are found, they must be corrected, and when problems are found, they must be solved. When any problem occurs, we must find out the time and place, who is responsible for the accident, whether it has brought losses to the company, how big the losses are, and how to effectively prevent similar incidents from happening again, otherwise we will never make progress and the enterprise will never make progress.

Third, do a good job in standardization.

Standardization is a comprehensive management basic work of enterprises, an important basis for enterprises to carry out production and business activities, and an important means for enterprises to improve their management level. Standardization is the basis and criterion for enterprises to do well in various management activities, the premise for enterprises to adapt to market economy, and an important way to standardize various management work, stabilize product quality and improve enterprise management level.

Therefore, enterprises must attach importance to standardization, incorporate the basic management of the company into standardization, adopt high standards as far as possible, and form a system of management, such as the quality management system, environmental management system and occupational health and safety management system of enterprises in strict accordance with GB/T 1900 1, GB/T2400 1, GB/. On-site management, formulate 6S management standards and seriously implement them, so that all work has standards, and everyone works according to standards to ensure the standardization of all management work.

Four, establish a scientific training and assessment system, and constantly improve the quality of employees.

In modern enterprise management, the importance of human resources is increasing day by day, especially in the era of knowledge economy, the external environment of enterprises has undergone tremendous changes, and the proportion of knowledge workers has increased. Employees are the source of enterprise profits and competitiveness, and also the self-managers of personal behavior. Therefore, enterprises should comprehensively plan training, establish a scientific training evaluation mechanism, conduct theoretical training and skill training of new knowledge, new ideas and new methods at different levels, and comprehensively improve employees' comprehensive management and practical ability. People say that the competition of modern enterprises is the competition of talents in the final analysis, and how to select and retain good talents is a problem worthy of our serious consideration. But before thinking about this problem, we must first find out what kind of talents are "talents". Personally, I think that as a talent of an enterprise, we must first have a high degree of loyalty to the enterprise. A person who has no sense of loyalty to the enterprise is useless even if he has great skills. Second, there is a sense of identity with the culture of the enterprise, and third, there is a certain cultural knowledge and skills; Fourth, we must have the ability to think and solve problems independently; The fifth is to have a pioneering and innovative spirit. After knowing what talent is, we should think about how to select or recruit talents. Under normal circumstances, talents should be selected mainly within the enterprise. When selecting talents, we must first evaluate them through the above five points, and those who meet the standards will be hired. As for those who can't manage their own affairs in their own places, they should be dealt with decisively, otherwise there will be consequences of "breaking off diplomatic relations constantly and being disturbed by breaking off diplomatic relations".