Responsibilities of the driver's delivery post

Responsibilities of the driver's delivery post

Delivery is the job of many drivers. The following is an article I collected for you about the driver's delivery duties. I hope I can help you. If you feel good, you can share it with more friends!

Chapter 1: Responsibility of the driver's delivery post 1. According to the work arrangement of the department manager, the goods sent by the manufacturer will be picked up and transported back in time, and the quantity and specifications of documents and articles will be carefully checked. Damage and loss are strictly prohibited. Every time it happens, all performance bonuses will be deducted, and additional compensation will be made according to the size of economic losses;

2. Deliver the goods to the store in time according to the plan reported by the store, and strictly follow the delivery process. Misdelivery, damage and loss are strictly prohibited; Goods that customers need temporarily should also be delivered in time.

3. Reasonable selection of transportation routes saves time and expenses and improves work efficiency;

4, do a good job in vehicle maintenance, usually pay attention to maintain good driving habits, take good care of vehicles, and ensure good attendance of vehicles;

5. Strictly abide by the traffic rules during driving to ensure the safety of personal vehicles. Park in the parking space and lock the door to prevent the loss of vehicles, articles or personal belongings;

6, fill in the car records, strictly control the delivery costs;

7. Park the vehicle at the designated location after work and lock the door. Internal personnel of the company can leave the bus only after the approval of the general manager, and private use of the bus is strictly prohibited;

8, complete other work assigned by the leadership.

Chapter II: Job Responsibilities of Delivery Drivers Delivery drivers have great responsibilities in the work process. As a delivery driver, we should strictly implement the company's rules and regulations from before leaving the car to the safe arrival of the delivery.

(1) The delivery driver goes to work at 4: 30 in the morning and automatically signs in for attendance after work.

(2) Get ready before driving every day, and check the vehicle brakes, tire pressure, engine oil,

Whether the fuel, water and doors are normal, and whether the driving license, driver's license, vehicle insurance and other items are complete to ensure vehicle safety.

(3) Wash and breakfast

(4) After breakfast, listen to the command of the warehouse keeper and load the car according to the sales outbound order.

The documents are in conformity with the goods. Confirm and count before loading, and carefully check again after loading is completed (mainly to check whether the total quantity and single product quantity are consistent with the delivery outbound order held, and communicate with the warehouse keeper in time if there are any errors).

(5) Drive safely during transportation, do not violate traffic rules, and stop without affecting normal transportation.

Lock the car door when getting on and off, arrive at the post on time, deliver the goods in time, drive in sequence and along the driving route, and complete the delivery process.

(6) The deliveryman shall dress neatly, and his body shall be clean, tidy and free from stains, and the ordering customer shall

Timely and delayed delivery on the way, you should get in touch with the company and ask it to send another car.

(7) Patiently listen to customer complaints and make explanations; Be a good guest and obey the rules.

We will exchange the goods in time. The customer should record the opinions and suggestions put forward by the company and submit them to the manager after returning.

(8) Have to delay the delivery time or refuse to help; Don't do personal things during office hours. At any time,

Drivers must carry their mobile phones with them and keep them on, which is harmful to company leaders or managers.

Telephone calls should be answered immediately, and economic penalties will be imposed if communication cannot be reached for more than three times in the month.

(9) The delivery driver should carefully manage the vehicles used, as well as the IOUs, sales orders,

Cash and other company items will be fully compensated if they are lost. The cashier will give the IOU to the delivery driver, and the delivery driver will print the receipt certificate of the IOU. In addition, the delivery man must sign his name on the delivery note to prove that he is the shipper, the payee and the signatory of the sales note. Managers, cashiers, warehouse keepers and accountants should review the cash recovered from sales orders and the recovered IOUs for many times. Relevant personnel will review and sign the documents.

(10) The delivery driver should obey the deployment and arrangement of the warehouse keeper, manager and company management personnel.

Assist the warehouse manager to make inventory and clean according to the duty list. After the delivery driver returns to the company, he has to complete the reimbursement process of the company. Fill in the daily delivery report of the day, hand over the cash and debt to the cashier, and complete the financial receipt process.

Part III: Responsibilities of the driver's delivery post 1. Basic requirements:

1. Have a high sense of responsibility, correct attitude and enthusiasm for customers;

2, must obey the work arrangement and deployment of the superior leadership;

3. Responsibilities of delivery drivers (attached: truck driver management system)

Second, the specific responsibilities:

1. The deliveryman must abide by national laws and regulations, articles of association, management system, regulations and decisions of the company.

2. After receiving the delivery notice from the warehouse, the delivery personnel should pick up the goods in time and deliver the goods according to the bills issued by the warehouse.

3. Before delivery, the deliveryman should check the correctness of the quantity of goods, issue a bill, and indicate the signature on the bill. Bulk goods must not be pulled back and must be put in baskets; If the bulk cargo is pulled back, the parties will load and unload it themselves.

4. The delivery personnel can indicate the actual delivery of the delivered goods on the bill, and then deliver the goods after delivery.

5. Fill in the delivery date, time and address according to the documents, and go through the warehousing formalities on the day of delivery.

6. The delivery personnel must sign the outbound order and make mistakes in their work. If losses are caused to the company, the delivery personnel will compensate the relevant losses.

7. The delivery department is responsible for all the delivery work of the company. When loading goods in the warehouse, they must be counted face to face with the warehouse staff one by one according to the name, specification, quantity and color of the goods listed in the delivery note;

8. After the goods are loaded, the itinerary shall not be changed without reason, and the delivery time shall be delayed;

9. If the goods are damaged, missing or lost after leaving the company, our company will bear the responsibility for the accident according to the reasons. If the responsible person is a deliveryman, our company will deduct it from his salary according to the cost price of the goods.

10. When the deliveryman delivers the goods to the customer, if the customer requests to return the goods due to quality, specifications, damage or other reasons, the deliveryman must return to the workshop on the delivery day after acceptance and handle the handover procedures with the warehouse keeper.

1 1. The delivery personnel must be responsible for delivery and return, and can't find any reason to shirk;

12, you are not allowed to use the bus without permission.

13, complete other work assigned by superior leaders.

Attachment: Driver Management System

In order to better manage drivers and ensure transportation safety, drivers of our company must abide by the Road Traffic Law of People's Republic of China (PRC) and related rules and regulations, as well as the following rules and regulations of our company:

1. Drivers must have a nationally recognized driving certificate and good driving skills before they can join the driver team.

Don't be late for work and leave early.

3. Drivers should cherish the company's vehicles, pay attention to the maintenance of vehicles at ordinary times, often check the main parts of vehicles, and spend at least one day a week checking the cars they drive to ensure that they are normal.

Drivers should spend proper time scrubbing their vehicles (both inside and outside) every day.

5. When the driver finds that the vehicle he is driving is faulty, he should immediately fill in the warranty form and describe the symptoms of the two vehicles, so that the mechanic can repair the vehicle conveniently. After the maintenance, he will confirm the repaired vehicle. If it is not repaired, he will raise an objection at that time.

6. Check whether the water, electricity, oil and other performances of the vehicle are normal before driving. If there is any abnormality, check the reason immediately, and if it is not handled properly, report for repair in time.

7. When parking, be sure to turn off the engine and get off to assist in loading and unloading. After loading and unloading, make sure that the vehicle box is closed before starting.

8. Drivers should regularly check the validity of all kinds of valid certificates of all driving vehicles to ensure that the certificates are complete before driving.

9, are not allowed to drive without permission, are not allowed to change the driving route, are not allowed to give the vehicle to non-drivers to drive.

10, no illegal operation, high responsibility for the transported goods, firm binding, careful inspection and civilized handling. Before leaving the warehouse, it is necessary to verify whether the delivered quantity is consistent with the issued bill, and solve the inconsistency immediately. If the goods are found lost or damaged at the delivery place, you must report it immediately and actively cooperate with the search.

12. When driving out or returning from the car, you must pay attention to choosing the parking position when parking. You can't park on the road or dangerous road. When the driver leaves the car, lock the doors and windows to prevent the car from being stolen.

13, resolutely put an end to drunk driving and fatigue driving. In case of traffic accidents, protect the site, report to the company and relevant departments in time, and do not deal with them without authorization.

14. The driver should record the delivery place, delivered goods, delivery time, arrival time and mileage of each trip.

15. Clean up the empty household appliances in each factory in time, unload them all and put them into the empty household appliances storage point. The work on duty must be completed by the baffle, and it is not allowed to be left to the next shift.

16, refuel according to the refueling time specified by the department, make records after refueling, and confirm the signature.

Chapter IV: Responsibilities of Driver Delivery Post 1. safe driving

(a), before the car condition inspection

1. Check the water, gasoline, engine oil and tires in the car tank before leaving the car.

2, check whether the goods carried by the vehicle are in good condition, and ensure the safety, integrity and integrity of the goods in transit.

(2) Check and confirm the delivery note before departure.

Get the delivery note from the company staff before leaving the car. When you get the delivery note, arrange the delivery route reasonably, sign the delivery note book and the delivery clerk, and finally send the delivery note stub to the clerk.

(3), warehouse delivery

The driver should follow the principle of "first in, first out" when picking up the goods, arrange the customer's goods sequence, check the quantity and specifications of the goods with the warehouse keeper and hand them over to the warehouse keeper. If a product is out of stock, the warehouse keeper should make a list and sign it, which is an urgent matter for the customer. If there is no delivery note, the warehouse keeper should write down the quantity and specifications of the delivery and sign it later. Handle the product carefully, and don't throw it around or drop it. Those who violate discipline will take full responsibility for the loss.

(4) After the goods are delivered to the customer's address, greet the customer politely, such as: Hello, boss, we are the deliveryman of jinzhou area Wholesale Department (Liang Bo Company), and we have delivered XX products. Where do you want to put them? After the goods are packed, you should check the quantity and specifications of the goods with your boss face to face and receive the payment (Huang Lian gives the customer and Honglian gives the company money).

For customers who are not cash customers, ask the boss to write down the receipt, unpaid, signature and date (with official seal) on the delivery note, and greet the boss politely when leaving, such as: boss, business is good, we are leaving.

(5) If the customer refuses to receive the goods, find out the reason. If the coordination fails, contact the salesman actively, and the salesman will coordinate. If there is a return, contact the person in charge of the relevant department and agree to return the goods. If the goods are returned, the clerk will cancel the order and give it to the warehouse for safekeeping.

(6) If the customer's address can't be found, return the goods to the warehouse, and the warehouse administrator will sign for confirmation, and finally give them to the clerk for cancellation.

(7) After delivery on the same day, return to the company and hand over the payment and unpaid documents to the finance department. The payment for goods and unpaid documents should be made clear face to face with the finance department, and the two parties can leave after reconciliation, otherwise the mistakes will be borne by the parties; Because the delivery time is too late, if the financial department pays more than 2000 yuan after work, it should be handed over to General Manager Lu or the facade. If it is less than 2000 yuan, keep it yourself and hand it over to the finance department the next morning. After work, the driver should park the car at the designated location, lock the big lock, lock the door, and give it to the company with the driving license and key.

(8) Drive safely on the way.

Consciously abide by traffic rules, don't drive fast, don't run red lights,

(9) Parking should be safe.

1, parking can't affect normal traffic, so lock the door when you get off.

2. Arrive on time, deliver the goods in time, and never let the car go.

3, in and out of the warehouse should be carried out in strict order and driving route, damaged items, press in.

Compensation for the price of goods.

(10), body cleaning

Thoroughly clean the inside and outside of the car body regularly, and it is strictly forbidden to be dirty and smelly. Offenders will be strictly assessed.

Second, standardize services.

(a), the instrument is clean and tidy

1, dressed neatly

2, the body is clean, neat, no stains.

3. Deliver the goods to the ordering customers in time.

If you can't deliver the goods in time because of the delay on the way, you should contact the company so that the company can send another car.

(2) Polite service

1. Listen to customers' complaints patiently and explain them well.

2. Do a good job of customers and exchange goods in time according to regulations.

3. Ensure timely and accurate delivery of terminal orders, correct service attitude and improve service quality.

4. It is strictly forbidden to engage in disorderly credit granting in the communication with terminal stores. If the respondent has bad credit behavior, he will be fined 20 yuan every time. If the circumstances are serious and cause influence or consequences, multiple assessments should be made.

Third, the record work

(a), the daily work schedule is recorded.

1, fill in the car use record carefully and report to the department head every three days.

2. Record the driving situation of the vehicle and check it in time to ensure the safe driving of the vehicle.

accomplish

(2) Record the suggestions made by customers.

Customers should record the opinions and suggestions put forward by the company and submit them to full-time leaders after returning to the warehouse.

Fourth, obey the command

Absolutely obey the arrangement of the leader.

1, and the delivery time shall not be unreasonably delayed or refused.

2. Do not go out to deliver goods without permission during working hours.

3. Have any objection to the work arranged by the leader, and report to the superior after the work is completed.

4. The company subsidizes the logistics mobile phone 10 yuan every month. At all times, drivers must carry their mobile phones with them and turn them on. Calls to company leaders or managers should be answered immediately. If the communication can't be contacted for more than three times in the current month, the subsidy fee for mobile phone use in the current month will be cancelled and the assessment will be doubled.

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