Where is the after-sales service of Wuhan HP?

hello! Thank you for choosing HP products.

According to your description, I suggest you refer to the following information:

1. The contact information of Wuhan Gold Medal Service Center is as follows:

Address: Room 5-7, 15th floor, Changjiang Media Building, No.78 Luoyu Road, Hongshan District, Wuhan Bus: 15, 18, 536, 51, 593, 583, 81, 72, 73. Get off at Guangbutun, Luoyu Road. Subway Line 2, get off at Guangbutun, Luoyu Road. Tel: 8721512/8777935/87792/8777926/877794/877925

Address: Road 1, 2nd floor, E-Go Digital Plaza, No.4-6 Jianghan 4th Road, Jianghan District, Wuhan; 24 roads; 38 road; 45 road; 42 road; 52 road; 533 road; 548 road; 581 road; 588 road; 68 road; 77 road; 77 road; 711 road; 711 road; 727 road; 727 road; 81 road; Electric 2 road; Tram 7, get off at Jianghan Road Station, Zhongshan Avenue;

p>29; 526 road; 553 road; 581 road; 592 road; 622 road; No.622, get off at Jianghan Road Station on Jinghan Avenue. Light rail line 1 and subway line 2: get off at Xunlimen Station

Tel: 27-82667817

Address: No.6-No.9, Kaixuanyuan, Ningkangyuan, Dunkou, Hanyang District, Wuhan, take bus No.11, No.25, No.26, and get off at Xinfeng Street. Tel: 186272719

Second, HP. When the fan drives the air to dissipate heat, there will be a slight noise due to the friction between the air and the fan blades; After the machine is used for a period of time, lint and dust will accumulate on the vents and fans of the machine, which will hinder the air circulation and lead to the continuous increase in temperature. Because the HP computer will intelligently adjust the rotation speed of the fan according to the temperature to dissipate heat, the machine will have the phenomenon that the fan runs at a high speed to dissipate heat, so the machine will have a louder fan sound than before. What if the machine has a problem of loud fan sound? It is suggested that you can operate in the following ways:

1. It is suggested that you turn off the fan long turn option in the bios. Operating steps:

Please turn on (or restart) the HP (or COMPAQ) interface, select System Configuration, set fan always on to disable (or uncheck the box above), and then click F1 to save and exit.

2. Raise the bottom of the notebook or add a cooling base to keep the ventilation smooth;

3. Viruses and a large number of randomly loaded programs will cause the hardware resources of the machine to be frequently called, which will lead to the high temperature of the machine. It is suggested that you can upgrade the anti-virus software of the machine for overall anti-virus and close the startup items that are not commonly used. The method is as follows:

Press Win+R to call the running window, enter msconfig, click OK, select the "Start" selection card, cancel the programs that you don't need to start, and then confirm.

4. Check whether there is a foreign object at the fan, which causes the noise of the fan to increase;

5. If the fan sound of the machine is still loud after the above operation, I suggest that you try to save important files and reinstall the operating system of the machine to see if it is improved;

6. If the operating system still doesn't improve after reinstalling, I suggest you try to contact the local Gold Medal Service Center for testing to see if there is a problem with the fan. For the contact information of the Gold Medal Service Center, you can select your province and city and the type of products you use through the following website:

/zh/support-drivers/eSupport/ascpps.htm

I hope the above reply can be made.

if the above information doesn't solve your problem, you can log on to www.hp.com.cn/chat, an online chat room of hp network, and ask an online engineer to help you solve the problem further.