Is DJI's complaint 123 15 useful?

DJI's complaint 123 15 is valid. When consumers encounter problems in purchasing DJI products, they can complain through 123 15 telephone or website, and get timely and effective help in defending their rights.

As the world's leading UAV manufacturer, DJI's product quality and after-sales service have attracted much attention. If consumers encounter problems in the process of purchasing DJI products, they can complain by phone or on the website 123 15, and get timely and effective rights protection help. 123 15 is a consumer complaint reporting platform organized by the State Administration of Market Supervision, which is responsible for safeguarding consumers' rights and interests and ensuring the fair and orderly operation of the market. Consumers can complain to 123 15 if they have quality problems and poor after-sales service, and the relevant departments will handle them according to law to ensure that the legitimate rights and interests of consumers are protected. It is worth noting that consumers need to provide relevant evidence when making complaints, such as purchase vouchers, maintenance records and communication records. So that relevant departments can better understand and solve problems. In addition, consumers can also choose to seek the help of professional lawyers to safeguard their legitimate rights and interests through legal channels.

Should consumers contact DJI customer service before complaining about 123 15? Before complaining about 123 15, consumers can contact DJI customer service to find a solution to the problem. If the consumer fails to get a satisfactory solution after communicating with DJI customer service, or DJI fails to reply to the complaint in time and give reasonable compensation, the consumer can complain to 123 15 to safeguard their legitimate rights and interests according to law.

DJI's complaint 123 15 is valid. When consumers encounter problems in purchasing DJI products, they can complain through 123 15 telephone or website, and get timely and effective help in defending their rights. Before making a complaint, consumers can contact DJI's customer service to try to solve the problem. However, if a satisfactory solution cannot be obtained, consumers can complain to 123 15 to safeguard their legitimate rights and interests according to law.

Legal basis:

Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests Article 39 Disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.