How to do Taobao part-time customer service?

Ali has many part-time jobs. A friend asked how to do a part-time job on it. Today, Bian Xiao will talk about how to register in various processes after registration, and finally the details of the position. How to do Taobao customer service part-time at home?

How to register customer service?

The first one is Ali's Alipay. Go in and search for "cloud customer service" and find "ant cloud customer service"

There will be a new recruitment announcement on it, and he will make an announcement when there is a new recruitment. Then you can click "I want to register" to enter the registration process. But personally, I feel that this method is a bit bad. First, when recruiting new people, there are a lot of applicants and access cards, so you can never get in.

Second, you have to enter the official WeChat account at any time to pay attention to the recruitment announcement, and then the announcement may not be timely.

Download an "Alibaba Crowdsourcing APP". Those who have worked part-time on mobile phones should know something about it. It is a task APP, and you can do many tasks on it. Every task has a corresponding reward, but there are fewer tasks with more money. Earn seven or eight dollars

Open the APP, the carousel interface on the home page, the first picture on the home page, rookie cloud customer service recruitment, click in, and you will enter the registration interface.

Fill in the personal information, submit the registration, and then wait for the review. Basically, there will be audit results in a day or two, so you should pay attention to logging in to the APP to check.

After approval, you will get the following prompt:

You will be asked to download the "nail" software and nail the mobile phone account to be the same as when you registered.

Download "Nail", and after the registration is completed, a manager will pull you into the nail customer service group, and then you can join the group to see the various requirements.

Basically, the next step is to give you a study material after you go in. Cloud customer service is mainly divided into "going out to sea" and "novice", but these are basically two newcomers. I was the first to go in. The rookie customer service mainly serves the courier, with fewer daily shifts and fewer people entering the business. Finally, I went to Shanghai post. Marine customer service mainly serves overseas buyers and users, and basically helps buyers check express delivery. There are many flights to sea, and the number of people entering the line is also guaranteed.

After learning the materials, you will take the exam. One person has three chances, and more than 90% of them pass, but you'd better make sure that you can take the exam 100, because there are many people with full marks.

There will be a practice session after the exam, mainly to ensure that your business knowledge passes. Many friends can get 100 in the exam, but they dare not go to work after the practice session. After all, there is a gap between theory and practice, you know. The practice session, commonly known as "brushing rhubarb", is to talk to the robot. You are required to complete 65,438+000 conversations, and then you can go to work. After you took up your post, you began to provide real-life services.

After successful registration, this part-time job is basically 1 yuan/single. In short, more work pays more. You can also do a part-time job yourself.