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How long does the express usually stay at the transfer station?
Unless there are restrictions or the express company is on holiday, under normal circumstances, express items will not be stuck at the transfer station and will be processed and sent out on the same day. Please consult the customer service of the corresponding express company for details!
Generally, if you cannot receive the goods for a long time, it is first recommended to contact the seller online, communicate with the seller, and ask the seller to contact the express company. Generally, sellers will handle it in a timely manner in order to ensure that their goods can be delivered to buyers normally.
Another method is to check the relevant logistics information in the background to see which transfer station or courier the express has arrived at, and then call yourself to inquire about the specific situation of the express delay.
If the express package is detained for a long time or cannot be found due to missing parts, consumers can ask the express company for compensation. According to the express delivery service industry standards, if it is a letter, you can be compensated at twice the service fee.
If it is a package and it is insured at the time of shipment, compensation should be based on the insured price. If there is no insurance, compensation will be calculated at 5 times the specific service charge.
Delivery steps:
1. Designate the company's courier to pick up the package from the sender.
2. The courier places all received express goods at the transfer station and sorts them according to the area to be delivered.
3. Employees at the transfer station of the express company use appropriate means of transportation to transport the express goods to branches in various places according to the different addresses and types of delivery, and the branches carry out express sorting.
4. The branch courier will deliver the express to the address filled in by the customer. After the courier delivers to the designated location, he will notify the consignee to confirm receipt, and the delivery is completed.
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