Management System of Funeral Parlour in Foshan City

The library has sound rules and regulations, standardized internal management, and four units, namely, business unit, field unit, back office unit and administration unit, and established a set of formal, orderly and efficient internal management mechanism. In order to better serve the masses, accept the supervision of the masses, improve the quality of service and establish the image of a window unit in the funeral industry, the museum implements "six openness" to the society: first, the handling system is open to the public; Second, the service specifications of each post are open on the wall; Third, the price of service items is open on the wall; Fourth, the photos of the staff of the whole museum are open on the wall; Fifth, the reward and punishment system is open on the wall; Sixth, the service commitment is open to the public. Dressing the, a cadre and worker of the museum, was listed on the post, set up a report telephone number and a report box, and distributed a form for soliciting opinions on satisfaction and dissatisfaction for the masses to score, and fully accepted the supervision of the masses. The library implements a 24-hour duty system, handles funeral services for bereaved families at any time, and provides one-stop services such as body pick-up, anti-corrosion, memorial service, cremation and ashes storage. The museum clearly stipulates that it is strictly forbidden to accept red envelopes from bereaved families, and those who receive red envelopes are subject to "one refund and one penalty" and are removed from the list.

our library regards the construction of a high-quality staff team with fine business, correct style, strict discipline and good service as a top priority, and strives to make the staff team more revolutionary, knowledgeable and younger. Focusing on carrying out civilized service activities to create a civilized industry, and taking "serving the people and establishing a new industry style" as the theme, the library puts forward the slogan of "bereavement first, service first", guiding and educating the broad masses of workers to stand on their posts, stick to their posts, provide quality services for bereaved people, strive for first-class teams, first-class environment, first-class services, first-class management and first-class benefits, and establish a new image of the window industry of socialist spiritual civilization construction.