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What are the requirements for becoming an automobile insurance surveyor?
It is necessary to hold the qualification certificates of automobile loss assessor and insurance agent, which should be held by employees of insurance companies in basically any position. Generally, new employees have old employees to take with them for a while. If you are only engaged in survey work, I suggest you know a little about automobile structure. The survey work is mainly careful and responsible. If there is an opportunity, you can take an examination of an automobile insurance assessor, which is necessary for property insurance survey.
The task of auto insurance surveyors is to protect the scene immediately after an insurance accident, rescue the wounded and property, and keep relevant evidence.
the basic process of the surveyor in the survey process:
check the insurance documents
check whether the vehicle in danger is an insured vehicle and whether the annual examination of the driving license is qualified
check whether the driver's license in danger is within the validity period and whether the vehicle type marked on the driver's license is consistent with the driving model, such as whether the A/B photo is annual examination
check the insured's identity card
check the insurance policy
learn more about the accident process. And judge whether it is an insurance responsibility
Compare the traces on the spot, do a good job of obtaining evidence on the spot
Determine the loss with the cooperation of the repair shop, initially determine the replacement items and the amount of working hours, and determine the final loss amount after the nuclear price is verified. If there is any deviation between the nuclear loss amount and the loss amount reported by the repair shop, actively communicate with the repair shop to solve the price difference problem.
(Collect claims information, such as: the insured's ID card (the company's vehicle needs to be stamped on the compensation receipt), the traffic police accident confirmation, the court's judgment, the insured's account number, the maintenance invoice, etc.
The most important part of auto insurance investigation is the on-site investigation and maintenance and loss determination. The on-site investigation must be done in detail, otherwise there will be some differences with the insured in the loss determination, and the maintenance and loss determination link should be flexible and stand by the insured. I can't wait to replace all the damaged parts with new ones, but as an insurer, we should do a good job of explaining with the insured on the basis of seeking truth from facts and according to the industry maintenance standards, and finally reach a balance point among the three parties (insurer, insured and contractor), so as to make the work perfect.
reference
automobile Jianghu:/2137/73225.html.
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