How to treat three interview questions about Microsoft's recruitment of assistant general manager?

1, dear mobile phone user: Hello! Your battery life has been shortened due to the design error of the mobile phone manufacturer. Now apologize for replacing the battery or buying 50 yuan New mobile coupons for free. If you have any questions, we will be at your service at any time.

2. Hello, leader! Welcome to visit our library, for which all the staff and I are deeply honored. I hope you can have a good mood during your visit. There's another thing I'm sorry about. Because the museum librarian Xiao Wang doesn't understand the requirements in the museum, the national cultural relics can't be given away. I know you want to make a souvenir, but you really can't. This is our dereliction of duty. I hope the leaders will cooperate with our work and return the cultural relics to the museum. We can give you other souvenirs to thank you.

3, it is impossible to get it back. This is the negligence of the salesperson, not the fault of the customer, and should be repaid by the salesperson. Dell has had such an example before, and the solution is that the parties pay back.