I have been working in the call center for almost five years, but the income really makes me question and hesitate whether I am on the right path. .

In the call center industry, it is difficult to increase your income without changing jobs.

Because with the accumulation of your working hours and experience, your personal ability has actually improved, and you can create greater value for the enterprise, but this value is often not recognized by the leaders, who think they know their employees well, but it may not be. This has caused the situation that foreign monks love to recite scriptures.

Another reason is that there are many people in the call center, and many people enter the company at the same time. A person's promotion will also affect other people's mood, so there are many "airborne soldiers" in the call center.

You mentioned the call center of a famous enterprise in Beijing, which laid a good foundation for your job-hopping. But give you the following advice:

1, riding a donkey to find a horse. It is not easy to be a CC. Don't be too passive.

2. Pay attention to summing up your own advantages. People who come out of CC often lack self-confidence and don't know what they can do.

3. Look at the value of the enterprise. Why are people in "well-known enterprise CC" easy to find jobs? What did you learn while working in "well-known enterprise CC"? If you didn't figure it out before, figure it out now. At least you know what to do and learn now.

The most important thing is to have your own career plan. At least you should have your own career goals and know how to achieve them.

-/kloc-a CC veteran of 0/0.