Why does China Life always recruit after-sales personnel?

1. Great demand for customer service: With the diversification of insurance products and the increase in the number of customers, the demand for customer service by insurance companies is also expanding. After-sales service personnel need to deal with a series of affairs such as policy renewal, claims service and customer consultation. And the workload is heavy, so it is necessary to constantly add new personnel to meet the needs of customers.

2. High turnover rate: The insurance industry has high sales pressure and strict performance appraisal, which leads to high turnover rate of salespeople. After-sales service personnel, as an important part of the insurance sales chain, have a high turnover rate for the same reason, so the company needs to recruit regularly to fill the vacancy.

3. High service quality requirements: In order to improve customer satisfaction, insurance companies have high requirements for after-sales service quality. After-sales service personnel need to have professional knowledge and good communication skills to ensure timely and accurate service for customers. Therefore, the company will regularly recruit new employees, conduct professional training and improve the overall service level.

4. China Life Insurance (Group) Company, referred to as China Life Insurance for short, is a large state-owned financial insurance enterprise, established in 1949 and headquartered in Beijing. As one of the largest commercial insurance groups in China, China Life Insurance has a wide range of business, covering life insurance, property insurance, pension insurance, asset management and other fields.