The management team of Legendary Tourism

General Manager's Office:

The General Manager's Office * * * consists of 1 people, including one general manager and one assistant general manager, and four assistant general managers (one deputy general manager is responsible for business process management, one deputy general manager is responsible for personnel management, one deputy general manager is responsible for supervising the quality of tourism services, and one deputy general manager is responsible for financial process management. )

Call Center:

Call Center * * * consists of 32 people, including one call center manager, one deputy manager, five telephone group leaders and 25 call center telephone receptionists (the number is increasing constantly, and it is expected that the number of individual customers in the call center will increase to 5 by the end of 212).

customized tourism product planning department:

customized tourism product planning department * * * consists of 18 people, including 1 manager of route planning department, 2 deputy managers and 15 travel planners, excluding 1 trial tour operators recruited by Legend Travel Network.

Tourism Quality Supervision Department:

Tourism Quality Supervision Department * * * consists of 4 people, including 1 manager, 1 deputy manager and 2 telephone receptionists for complaints and suggestions. This department is mainly responsible for the telephone collection of unpleasant complaints and suggestions of tourists during the pre-sale, in-sale and after-sale of tourism products, and directly feedback the complaints and suggestions to the relevant deputy general manager for incident analysis and timely handling, and then archive the incident data as a case for reference.

Publicity and Promotion Department:

Publicity and Promotion Department * * * consists of five people, including one planning manager and four advertising planners. This department is mainly responsible for cooperation with various local print media for publicity activities and cooperation with various online publicity carriers throughout the country for publicity and promotion.

network technology department: the network technology department consists of 8 people, including 1 manager of network technology department, 4 network technology programmers and 3 web page designers.

tour guide management department: the tour guide department consists of 16 people, including 1 senior manager, 1 deputy manager, 14 full-time tour guides and 18 part-time tour guides.

Training Department:

Professional knowledge training department * * * consists of four people, including one training department manager, one senior consultant and two trainers. Mainly responsible for the company's call center customer service staff and tour guides' tourism knowledge and business skills training.

Finance Department:

Finance Department is composed of 7 people, including 1 senior finance department manager, 2 senior accountants, 2 tellers and 2 financial auditors.

Express Department:

* * consists of 1 people, including 1 foreign affairs department manager, 2 task dispatchers and 7 dispatchers. This department is mainly responsible for signing travel contracts, delivering tickets and various free door-to-door services.

vehicle dispatching center:

the vehicle dispatching center * * * consists of 1 people, including 1 manager, 1 deputy manager and 8 shuttle bus dispatching administrators, who are mainly responsible for dispatching and dispatching tourist vehicles.