What does an air agent do?

major duty

Call to provide products and services to target customers (airline-related business)

job requirement

Technical secondary school degree or above, master basic computer operation knowledge.

It requires a high typing speed.

Strong learning ability and customer service awareness.

Excellent oral communication skills.

operating duty

1, accepting customer inquiries, complaints, suggestions and opinions, etc. , make records and give timely feedback;

2. Collect customer and related market data, and establish and manage customer file information database;

3. Maintain good customer relationship and master customer needs;

4, responsible for business coordination with relevant departments, timely solve the problems raised by customers.