Bellman's job description

1: 1. The bellboy generally belongs to the service staff in the front desk of the hotel and belongs to the front-line work. Face-to-face service is one of the first impressions of the hotel.

The porter's job is to carry and temporarily keep the luggage for the guests who check in and check out. In hotels with low stars and compact service staff, the porter's job is to watch the door.

1. Travel teams and meetings, and arrange work according to the notice of the hotel reception;

B. individual customers: provide timely services according to the needs of customers when entering the store. When you leave the store, serve according to the notice from the front desk.

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Two: guard job responsibilities:

1. Arrange the departing guests to take taxis or shuttle buses in an orderly manner, and open and close the doors for the guests.

2. Provide welcome service for the arriving guests and open the car door.

3. Give directions and answer questions for guests in need.

3. Assist in maintaining the order of vehicles entering and leaving the gate.

5. Assist the bellman in loading and unloading luggage.

6. Always pay attention to flags such as national flag and store flag.