Samsung mobile phone customer service telephone 24-hour manual service hotline

The service time of mobile phone and notebook products is 24 hours, and the service time of other products is 8:00- 18:00 from Monday to Friday, and 8:00- 17:00 on weekends and legal holidays.

Samsung brand culture

1993, Samsung launched a new company logo plan to celebrate the 55th anniversary of its founding and the 5th anniversary of its second venture. Its purpose is to strengthen the competitiveness of the company by matching the attitudes and behaviors of all employees with the goals that the public wants Samsung to achieve. Samsung redefined the company logo to show its firm determination to become a world leader.

The name of Samsung is written in English to expand its global position in the world. The company name is located in the dynamic new Logo design, giving people a dynamic overall image of the company. Its oval shape symbolizes the movement of the world in space and conveys the unique image of innovation and change. The first letter "S" and the last letter "G" partially break through the shackles of the ellipse and integrate the outside and the inside, showing Samsung's desire to integrate with the world and serve the society.

On August 29, 2022, Samsung released the latest official avatar: "G? Nu Smas.