Is it reasonable to collect tea fees in Xibei Youmian Village?

Recently, some netizens reported on Weibo that a shop named Xibei Youmian Village in Shenzhen charged 5 yuan for tea. Siebel apologized in the comment area through Guan Wei and said that he would refund the tea fee.

On June 8th, Weibo, the official of Shenzhen Market Supervision Bureau, issued a circular on this matter.

Let's take a look at the ins and outs of the matter first

Xibei Shenzhen 1 Store forcibly charged the tea fee.

Market Supervision Administration: Rectification

Recently, some netizens posted in Weibo that after spending money in a store in Xibei Youmian Village, they found that the store charged 5 yuan a cup of tartary buckwheat tea. According to the bill posted by Weibo, five people charged 25 yuan for tea. The above-mentioned netizen said in the post that "there is a charge for drinking or not, and the waiter said it was stipulated by Teacher Jia" and called the official Weibo of Youmian Village.

In this regard, Xibei Youmian Village left a message in Weibo, saying, "I'm sorry to make you feel bad. Please trust us privately and we will contact the store to help you refund the tea fee. "

In response to this incident, on June 8, Weibo, the Shenzhen Municipal Market Supervision Administration, issued a notice saying that it was returning the complaint of Xibei Youmian Village posted by netizens in Weibo, and asked the company to conduct a comprehensive self-examination and rectification.

It is worth noting that on April 20, 2008+2065438, Weibo, the official of Xibei Youmian Village, responded to the stipulation in the Regulations on the Protection of Consumers' Rights and Interests in Hunan Province that meals should not be charged or charged in disguise, saying that "in the internal information system, the default action of automatically charging tea fees is cancelled, and customers order food instead, and the settlement is made according to the actual order".

In fact, most shops now charge for tea houses.

But is this cost reasonable?

Can I return it without tea?

Most consumers don't know that they can be exempted.

Why do you want to levy a tea fee? Is it reasonable? Most consumers don't know. One of the pregnant mothers said that she went out for lunch with her family at the weekend. Because she was pregnant, Dabao was too young to drink tea. Only her husband drank 18 yuan's tea.

According to legal sources

It is illegal to charge tea fees by force!

A legal person said that according to Article 26 of the Consumer Protection Law, it is illegal for operators to collect tea fees.

Article 26 of the Law on the Protection of Consumers' Rights and Interests stipulates that when operators use standard terms in their business activities, they should draw consumers' attention to quantity and quality, price or expenses, time limit and method of performance, safety precautions and risk warning, after-sales service, civil liability and other matters related to consumers' major interests in a significant way, and explain them according to consumers' requirements.

Operators shall not make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, and aggravating consumers' responsibilities, by means of format clauses, notices, statements, shop notices, etc. , and shall not use format terms and use technical means to force transactions. Format terms, notices, statements, shop notices, etc. If it contains the contents listed in the preceding paragraph, its contents are invalid.

but

There are also different voices.

"It is suggested that the price should be clearly marked, but it is not mandatory to charge, and consumers should decide whether they need to buy it", which is the suggestion of people in the catering industry.

About whether it is legal and reasonable.

Many people said they didn't know.

Some people think it is normal operation.

Give 5 yuan for better service.

Express acceptability

Some netizens also said that,

For such an illegal tea fee

If it is not accepted, it shall be cancelled.