Model essay on annual work summary of water supply company +0

In the blink of an eye, the speed of time is comparable to the speed of light. A year has passed in a blink of an eye, and it's time to make arrangements. The following is a model essay on work summary of water supply company in 20021year compiled by me, for your reference only. Welcome to reading.

Annual work summary of water supply company (202 1-202 1). Under the correct leadership of superior departments and leaders, the company has achieved strategic development.

First, people-oriented, pay close attention to team building

In order to further improve the service level, the company starts with the service standards such as answering the phone and using civilized language, and adopts various forms such as self-study, centralized explanation and training instead of meeting, actively organizes employees to seriously study the service standards and assessment standards, and requires all departments to work in strict accordance with the service standards. The safety officer, the foreman, the project manager and the electrician have received technical training and re-examination training successively by means of inviting in and sending out. All employees of the window department have passed the knowledge assessment of creating a civilized city organized by the municipal water supply department. Up to now, 89 people have participated in all kinds of training and assessment, and the qualification rate and certificate-holding rate of training are 100%.

Second, manage and make good use of the new waterworks to provide safe and high-quality water.

100000 ton new water plant phase I project was successfully completed in xx. In order to ensure that the new waterworks will be put into production as planned before the peak of water supply in xx, the company has made careful arrangements for the handover operation of the new and old waterworks, conducted preliminary training for operators and carefully debugged the water purification facilities. The factory water of the new water plant was allowed to enter the network after passing the inspection by the health department, and was officially supplied to the outside world on X day.

After the new water plant was put into production, the company attached great importance to the safety and supply of the new water plant. According to the requirements of the company, the water purification plant pays close attention to internal management, diligent inspection, strict operating procedures and strict water quality control. In addition, the company also invested 300,000 yuan to automatically monitor the water purification plant, water intake pump house and five pressure measuring points in the urban area in real time, so as to realize video management, discover and eliminate unsafe hidden dangers in time and ensure safe supply without accidents. At present, the newly-built waterworks is operating normally, with the maximum service coefficient exceeding 30,000 tons, realizing constant pressure water supply in urban areas, and the turbidity of the effluent water is always around 0 or 3, all indicators are better than the national drinking water hygiene standards, and the comprehensive qualified rate of water quality in the whole year is 99% or 4%. The timely commissioning of the new water plant has made due contributions to the leap-forward development of our county, and the clean and hygienic garden-style factory has been well received by NPC and CPPCC members who came to visit.

Third, highlight key points, strive for breakthroughs and establish a new image of serving the people.

One of the main reasons for the contradiction of water supply service is the change of housing property rights, the difficulty of meter reading among neighbors, and the neglect of management of water supply facilities in the general meter by the housing property rights department, which leads to the inconsistency of metering in the general meter, and the dissatisfaction of residents and users with the way of historical reproduction. Faced with this historical problem, the company has seen the direction of improving service methods.

In order to truly solve problems for the people and do practical things for the people, the company began to increase the work of meter reading to households in xx, and vigorously promoted the transformation of meter reading to households by issuing social service cards and questionnaires for the transformation of household meters. Due to the cost of renovation, users are not enthusiastic about the renovation of household meters. The company once submitted a proposal with the Housing Reform Office to the relevant leaders of the county, but the proposal failed to be implemented due to financial problems.

Four, actively carry out activities to promote the construction of spiritual civilization and work style.

The year of 20xx is the year when the civilized industry of water system was founded, and it is also the year when the civilized city of xx was founded. The company conscientiously implements the spirit of the relevant documents of the higher authorities, incorporates the creation activities into daily business work, and arranges and assesses them together with business work. Organize relevant personnel to take to the streets to carry out convenience activities such as service consultation and winter water knowledge propaganda, and put documents, policies and regulations such as household meter reform and water price that users care about on the government website for users to inquire and supervise.

In order to further improve the service level, the company started with the details of answering the phone and civilized language, formulated the "Window Service Management System", unified the work clothes, and distributed yellow hats with the logo of "Water Supply Company" to all pipelines. Invested more than 50 thousand yuan, upgraded the business window computer, standardized the publicity content, and openly recruited 4 window service personnel to the society. Re-printed the "three-come" service information table and strictly implemented the user signature system; Standardize the complaint handling mechanism, so that complaints can be handled with records, investigations, treatments and return visits, forming a closed-loop operation. In order to further improve the service quality, the team members of the company, together with relevant departments, conducted a three-day surprise spot check on the accuracy of meter reading, water meter environment and service quality of window service personnel.

Through the implementation of various systems, the service attitude and work quality of employees have been fundamentally changed. The window department provides services in strict accordance with the promise. They are anxious for users, and have done special things for users to solve some historical problems and emergencies, which have been affirmed by users. This year, * * * received four banners and two letters of commendation from users.

In order to listen to the suggestions and opinions from all walks of life on water supply service and further improve the service quality, the company invited CPPCC members and some user representatives to hold a symposium on household renovation and water supply service on June 7 and June 1 1. At the meeting, CPPCC members and some users' representatives put forward many constructive opinions on the renovation of the family dining table, and expressed their appreciation for the service quality and efficiency of the company.

Problems with verbs (abbreviation of verb)

Although some achievements have been made this year, we should also clearly see the shortcomings, and the ideological and political quality and professional quality of cadres and workers need to be further improved; There is still a certain gap between the service quality and the requirements of professional ethics construction; The work of creating a well-known service brand of "sound, standing and spreading" needs to be further improved; The work of changing tables to households still needs to be strengthened.

Annual Work Summary of Water Supply Company Fan Wen 202 1 202 1 20265438, under the correct leadership of the municipal party committee, government and competent departments, our company carried out in-depth activities to practice Scientific Outlook on Development, aiming at "safe, efficient, high-quality and civilized" water supply, closely focused on the work of water supply service center, seized key breakthroughs, worked hard, and kept innovating and innovating.

First, people-oriented, pay close attention to team building

1. Strong internal quality, set an example.

The company's continuous improvement of the quality of cadres and workers is the fundamental guarantee for doing a good job in water supply. Companies firmly grasp the team building, and always put improving the quality education of cadres and workers in the first place. The general party branch of the company regards "grasping and bringing the team well" as the top priority of party building work and attaches great importance to the team's own construction. While paying close attention to the construction of a clean and honest party style, it also encourages the employees, young people and women of the company to combine the activities of "standardizing the Party branch" to further improve the original rules and regulations, and puts forward that "leaders and party member cadres must first do what they are required to do", and leaders and party member cadres must set an example in the construction of three civilizations.

2. Party style and clean government building and anti-corruption building have been carried out in depth.

Adhere to education, and constantly improve the anti-corruption awareness of party member among managers at all levels. The general party branch and branches of the company adhere to the system of "three meetings and one lesson", and the company's meetings and conferences often review the "four disciplines" and "eight requirements" and often sound alarm bells to prevent delaying the opportunity. Adhere to democratic management and scientific decision-making Conduct repeated research and demonstration on the company's business policy, development planning, capital operation, selection of management personnel and use of large amount of funds, and implement collective discussion and decision by the team according to the principle of democratic deliberation. Establish and improve the system and implement the responsibility. The company signed the "Responsibility Letter for Implementing Party Style and Clean Government Construction and Anti-corruption Top-ranking Project of Municipal Water Supply Company" with various departments.

3. Continue to set up the citizen quality education school of the municipal water supply company.

A corresponding work leading group was set up, and the xx study and training plan and xx were formulated. It is stipulated that every Tuesday and Friday is the study time for all cadres and workers of the company, and more than X copies of study materials are distributed. A training course on "Four Supervision Systems" was held, and a publicity column on "Four Supervision Systems" was launched.

4. Create a relaxed learning environment and establish a long-term mechanism to motivate employees to learn. We have subscribed to 22 kinds of newspapers, magazines and learning publications for employees to learn and read.

5. At the end of this month, the female employees of the company went to the city family planning station for gynecological examination, and the gynecological examination rate reached 100%.

Two, in-depth study and practice of Scientific Outlook on Development, and constantly improve the concept of water supply service.

1. This year, with the deployment of Party committees, governments and superiors at all levels, the activities of studying and practicing Scientific Outlook on Development were carried out. Through organizing study, discussion and writing experience, employees have a higher understanding of the concept of urban water supply service and enhanced their sense of service and responsibility.

2. Constantly improve the management system, reduce consumption and increase efficiency, on the one hand, strengthen transportation management, and reduce water supply costs and water losses; On the other hand, strengthen meter reading fees; Furthermore, strengthen the inspection of organs and individuals, especially the inspection of water users such as bathing, catering, car washing and tourism.

3. Strengthen internal control mechanism and improve service quality. First, constantly improve and perfect the management system; The second is to set up a water supply monitoring brigade. Through regular and irregular forms, the study and work of each post have been inspected 100 times, which has continuously improved the service quality of water supply enterprises.

Third, always pay attention to safety in production to prevent safety accidents.

For a long time, the company has attached great importance to the work of safety in production, set up a leading group for safety in production, and comprehensively implemented various work measures for safety in production. Especially in the recent frequent heavy rainfall, the company leaders attach great importance to it, are highly vigilant, earnestly strengthen leadership, and comprehensively prevent safety accidents.

Strengthen education and enhance safety awareness. The company always pays unremitting attention to the publicity and education of safety production, and regularly or irregularly organizes the study of relevant policies and regulations, post operation procedures, safety accident lessons and seasonal publicity and education to help employees firmly establish the concept of "safety first".

Four. production and operation

1. Installation project: X meters of new pipe network will be added in X month, and X new water users will be added.

2. Water supply: The total water supply in X month is: meter reading capacity of X million tons, water sales volume of X million tons, water sales income of X million yuan, water fee recovery rate of x%, and comprehensive qualified rate of water quality of x%.

3. The water distribution network of urban water supply project has been installed.

Five, actively respond to the call, cooperate with the municipal party committee and government work.

1. Send instructor X to the countryside;

2. Donate X yuan for Arbor Day activities;

3. Donate X yuan in drought relief activities.

Annual Work Summary of Water Supply Company Fan Wen 20213202120265438, the water supply company conscientiously implemented the "three major strategies" of the municipal party committee and the municipal government, further emancipated the mind, deepened reform, strengthened management and accelerated development, closely focused on the objectives and tasks formulated at the beginning of the year, and worked hard.

I. Achieving economic indicators

The head office completed the annual water supply of X million tons, an increase of X million tons over the same period of last year, an increase of X %；; Sales volume x million tons; The sales income of water fee is X million yuan, an increase of X million yuan or X %； year-on-year; Complete various taxes of X million yuan; Compared with the same period of last year, it increased by X million yuan, an increase of x%. The tertiary industry realized an output value of X billion yuan and a profit of X billion yuan. The third water plant completed the water supply of X million tons and the water fee income of X million yuan.

Second, the main measures taken in the work

1. Early decomposition, early definition and early implementation of all work throughout the year.

At the beginning of the year, the head office made a detailed plan for the work of its subordinate units, defined the tasks and responsibilities, conducted the assessment in strict accordance with the assessment method of 1 month 1 day, and implemented the water fee income as a hard indicator to strengthen the basic position of water supply work, which promoted the smooth development of the company's work.

2. Strengthen production management.

The second factory implements the quantitative responsibility system for production costs, sets unit consumption and equipment maintenance costs, saves energy and reduces consumption, and transforms machinery and equipment. The X unit of the water intake pump house was transformed from X kW to X kW, with an investment of nearly X million yuan, which reduced the production cost and saved the electricity consumption. The dispatching room scientifically and reasonably organizes production scheduling to ensure normal water supply and save water production cost. According to the actual situation, the Third Waterworks strives to provide safe water supply for Pufang area, improve various management systems and standardize water consumption measurement. The head office only gives guidance and coordination in terms of policies. Due to effective work measures, the current business situation is good.

3. Strengthen the management of operating charges and improve the recovery rate of water charges.

Continue to sign a contract with the business office for "responsibility system for water sales charges". The annual charging task is broken down month by month and cashed in monthly. Completed and overfulfilled tasks will be rewarded, and unfinished tasks will be punished. Operators will earnestly enhance their sense of responsibility, and inspection departments will earnestly perform their duties, strengthen supervision and management, resolutely put an end to illegal water use, and strive to improve the recovery rate of water supply. The recovery rate this year has increased by X percentage points compared with the same period last year.

4. Focus on the management of the tertiary industry.

The specific measures are to implement "management personnel, special teams and responsibility targets" for labor service companies, and contract in the form of "economic risk of mortgage". The tertiary industry should do a good job in pipeline installation and maintenance, strive to open up the market and develop the installation business. In the first half of the year, the output value was 6.5438+0.66 million yuan and the profit was 39,000 yuan. The school watch center actively carries out school watch work and looks for school watch business in many ways. After the management fee of 1 1,000 yuan paid by the Technical Supervision Bureau was completed in the first half of the year, there was still some savings, which reduced the pressure on the company, and at the same time, the unqualified water meters were verified, which improved the accuracy of the company's water metering.

5. Pay attention to the management of people.

Actively promote the scientific employment system of modern enterprises and institutions, implement the three system reforms of labor, personnel and distribution, and actively explore new ways of enterprise reform conducive to development; Strictly implement various rules and regulations, continue to implement two-way selection and competition for posts throughout the company, eliminate cadres and workers who are incompetent, mobilize the enthusiasm of cadres and workers, and improve work efficiency.

6. Give full play to the functions of the party-mass department of the company.

The functions of the party, workers, youth and women have been fully reflected, and family planning discipline has been strictly enforced. Two employees who gave birth outside the policy were given administrative demerit, two-level salary reduction and one-year suspension. Trade unions and other departments regularly announce the factory situation, so that employees can understand, care and support the enterprise and provide a strong guarantee for accelerating the company's development.

7. Do a good job in production safety management.

Safety in production is benefit. All production units have carried out on-the-job training for on-the-job employees and strictly implemented the system of holding certificates. In order to ensure the safety of water supply and the construction of emergency system, the security department conducted "two drills" to prevent safety accidents. Strengthen safety precautions, do a good job in comprehensive management of social security, and strive to create a good social security environment. The company has also created a beautiful working environment. In the first half of the year, Sanhua Branch transplanted more than X kinds of flowers and trees and more than X square meters of lawn, and continued to build scenic spots. Now the company's garden-style factory has begun to take shape.

Summarizing the work in the past year, there are four main characteristics: First, the water supply level has been greatly improved. The company has made great breakthroughs in capital investment, developing new users and developing new business. In half a year, the pipeline above X was extended by X meters, and X households were newly developed. The second is the implementation of project declaration and construction work. At present, the urban pipe network reconstruction project has been reported to the National Development and Reform Commission, and the preliminary work arrangement of the third water plant reconstruction project is ready, and construction is about to start. Third, the creation of spiritual civilization has progressed steadily. Judging from the overall situation of the company, all the work is developing towards a healthy and benign track. Compared with the same period of last year, the company's water fee income has increased greatly, but there is still a gap from this year's monthly water fee decomposition plan. The charging tasks of the three water plants and the operating conditions of the three industries are also out of sync with the monthly plan, and the coordination between various departments of the company needs to be further strengthened. In the second half of the year, all departments of the company should make efforts to deepen reform, strengthen management, strengthen the benign development of water supply and strengthen the company's economic strength according to the work plan formulated at the beginning of the year; Continue to increase the intensity of copying, do everything possible to recover the water fee, and strive to complete the annual water fee task.

Third, the work requirements for next year

1. Unite your thoughts and cheer up.

All units should conscientiously do a good job in propaganda and mobilization, unify the thinking of employees, and ensure high-quality and safe water supply. The broad masses of cadres and workers should think in one place, work hard in one place, and give full play to their unlimited work potential. As the saying goes, "Unity is strength, Mount Tai is the top priority", and all departments should conscientiously follow the requirements of the target responsibility system, complete or even exceed the tasks in the current month, and strive to synchronize the time and tasks.

2. Continue to do a good job of increasing income and reducing expenditure, and make benefits to management, technological transformation and economy.

According to the actual situation, all units should take effective measures, persistently tap the potential and increase efficiency, create new achievements and reach a new level. Second and third water plants standardize production procedures, reduce costs as much as possible, improve water supply quality and expand water supply energy. Under the condition of ensuring normal water supply, reasonable dispatching can save the cost of water production. The production, business, logistics and tertiary industry departments of the company actively tighten various expenses, do a good job of saving expenses to the maximum extent, and achieve the effect of saving expenses and increasing income through management.

3. Always put safety in production first.

It is necessary to further strengthen the management of safe water supply, patrol inspection and investigation and rectification of hidden dangers, and do a good job in the implementation of various safety rules and regulations and the responsibility system for production safety. The production department should do a good job in the daily operation, maintenance and repair of water supply equipment and facilities, the pipeline department should promptly and quickly repair the pipeline leakage, and the installation department should ensure the quality of pipeline laying, ensure the safe and stable operation of production and ensure civilized and high-quality water supply.

4. Complete the projects under construction on time.

Coordinate the demolition and reconstruction work to create a good living environment for employees. Actively strive for policy support, implement the funds for the transformation of urban pipe network and three water plants, improve the water supply environment and serve users. At the same time, to transform the urban pipe network and improve the present situation of urban water supply, the labor service company should take the opportunity of widening the national road, extending the pipeline and increasing the water supply density.