How to apply for Taobao customer service

Taobao customer service application method is as follows:

Tools/raw materials: computers, Taobao.

1. First, open the homepage of Taobao. Then put the mouse on the "URL navigation" in the upper right corner.

2. Then, many options will appear. Click "Amoy Work".

3. Put the mouse on "Customer Service" on the left.

4. A list will appear and click "Customer Service" in the left column.

In addition to "customer service", this page can also filter all kinds of jobs.

6. Drop down and you can see the enterprises that recruit customer service.

Matters needing attention

During the whole chat, don't be blunt, use more friendly sentences and be professional. Hello "Hehe" and "cartoon pictures on Want Want" should be used in all directions to create a warm shopping environment.

A qualified Taobao customer service must know the goods in the store like the back of his hand, so that he can have answers and explain them more convincingly, instead of giving the wrong answer when the buyer asks some professional knowledge, which will not only make the buyer laugh, but also directly lead to the return of goods.

Taobao has everyone, and anything can happen. Without good psychological quality, it is difficult to be competent. The psychological quality here not only refers to one's own psychology, but also includes the skills of insight into the buyer's psychology. It is very important to grasp the buyer's heart and understand the buyer's thoughts and motives at any time.