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Six communication skills in the notes of selling crowns
① You can contact me at any time
It should be changed to: I will contact you sometime to let your customers know that you are not the only customer, and your time is precious
② What time do you think is convenient for you?
what time is convenient for you in the afternoon? Ask the customer to give a specific time without giving him any chance to refuse
3 Do you have any need in this regard?
it should be changed to: you must need it very much, and there will be follow-up communication only if you judge for the customer first.
④ Do you have any other concerns?
it should be changed to: I know that you have concerns. When you can accurately tell the customer's concerns and worries, he will naturally feel that you have the ability to help him solve the problem.
⑤ Our discount is very strong.
It should be changed to: The price will increase tomorrow, so as to grasp the customer's love of taking advantage and give him a sense of urgency.
⑤Can you place an order now?
It should be changed to: Is it more convenient for you to swipe your card or transfer money with Alipay, and guide him to act immediately?
It's not so difficult to sell, but it's our own heart that is difficult. If our heart is always around those customers who refuse us, knowing that our rhetoric is not good, not practicing, not being diligent and unwilling to think and summarize, then any work will not be done well.
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