I bought a coat at Huaibei Golden Eagle International on the sixth day of Lunar New Year's Eve, but I can't wear it. Can I change it now?

In this case, you can call 123 15 to make a complaint, so as to safeguard the rights and interests of consumers legally and reasonably. It will safeguard the rights and interests of consumers, and at the same time, if the circumstances are serious, it will also conduct quality inspections on manufacturers to see if the quality of clothes is qualified, and punish manufacturers who violate the rules.

The so-called consumer complaints refer to written or oral objections, protests, claims and demands made by consumers through purchasing, using goods or receiving services to solve their daily consumption and disputes with operators on their consumption rights and interests.

In order to standardize the procedures of China's industrial and commercial administrations for handling consumer complaints, deal with disputes between consumers and operators in a timely manner, and protect consumers' legitimate rights and interests, the Measures for Handling Consumer Complaints by Industrial and Commercial Administrations was adopted at the executive meeting of the State Administration for Industry and Commerce on February 20 14, and came into force on March 5, 2005. It is now promulgated by Decree No.62 of the State Administration for Industry and Commerce 20 14.