The key to the important details that determine the success or failure of telephone interview

The key to the important details that determine the success or failure of telephone interview

There are many forms of interview, telephone interview is one of them, and it is also very important for the details of the interview. Share the key details that determine the success or failure of a telephone interview.

1 As one of the most convenient communication tools at present, telephone is frequently used in the interview communication between recruitment companies and job seekers. However, compared with the traditional on-site interview, telephone interview saves the time cost between recruiters and job seekers, but at the same time reduces some reference standards of job seekers in interpersonal communication, so it is impossible to accurately grasp some relevant and important details.

So, how should job seekers judge whether the telephone interview is successful without environmental hints?

Like on-site interview, telephone interview also has its own skills and related matters that need to be paid attention to and mastered. I wonder if you, as a job seeker, have noticed these distinctive details? As the saying goes, details determine success or failure. Let's take stock of the important details that determine success or failure in the telephone interview.

"Chatting with the sea" does not mean that the interview is successful.

There is a common phenomenon in the telephone interview process: many job seekers feel that the communication process with the interviewer is smooth, but there is no further interview invitation afterwards. This confuses many job seekers.

According to professional HR, in order to improve the matching degree between job seekers and positions, companies usually put forward some leading open topics from the "technical level", which is likely to cause job seekers to stay in the state of Kan Kan and feel good about themselves throughout the interview process. But job seekers should pay attention, this does not mean that HR is satisfied with all your replies. Professional HR will not clearly express his preferences during the interview, because it will give the job seeker a hint: continue the topic or terminate the topic, which will affect his judgment on the relevant elements of the job seeker.

Common problems of HR in telephone interview and how to deal with them.

1, some potential problems on your resume.

For example, reasons for leaving, career gap, reasons for changing careers, and roles played in a previous project or event;

2. Issues related to career development.

For example, whether the job-seeking intention and career development goals of job seekers are close to the company's current position, and whether the company's setting for this position is close to personal development;

3. Some basic information that is not explained in the resume.

For example, personal hobbies, current news views, commuting time and thoughts on it. In this way, we can understand the personality, communication ability and adaptability of job seekers.

Of course, there is no standard answer to the above related questions, because each company has different requirements for each position. As a job seeker, what you have to do is to have substance in words and answer honestly.

Even so, when HR ends the telephone interview by saying "please wait for the notice" in a professional tone, the job seeker will wake up from the atmosphere of "chatting happily" before. However, after hanging up the phone, a bad check agreement similar to "reply within one week" at the end of the on-site interview made job seekers uneasy again. As a result, many job seekers will begin to struggle: do you need to call back and ask for the result?

The interview is over. Do you want to call for the result?

According to a survey data of 5 1jobBBS, 79.4% of the respondents said that they "disapprove of calling interview results" and think it is unnecessary. Among them, some respondents said that even if job seekers call for results, they may not get substantive answers.

Waiting for the interview results, this process really makes job seekers very anxious. Although some job seekers are worried that calling the interview results will increase the workload of HR, they will not be entertained, but some HR still say that it is acceptable for job seekers to call the results and they will also give job seekers extra points. Moreover, as a professional HR, after receiving a call from a job seeker, he will generally tell the other company the current recruitment progress truthfully.

How should job seekers call to inquire about the interview results?

If the enterprise fails to call the job seeker to inform the arrangement of the follow-up re-examination within the agreed time limit, it usually means that the application failed, even if it is called to ask, it is irreparable. Of course, if during the previous telephone interview, the job seeker thought that he had left a very deep impression on HR as an interviewer and the two sides had a good communication, then he might as well call to remind the other side. However, job seekers should pay attention to the fact that when calling back, they must find the HR who interviewed you on the phone that day, and then report your name to the other party to remind him of the interview day, and at the same time express to the other party that they attach great importance to the interview opportunities of the company, which can increase your chances of success in the telephone interview.

Naturally, if the job seeker has a good psychological quality and can cope with the long wait calmly, whether to call back to ask for the result is not considered. But if you cherish the opportunity provided by this enterprise, you might as well pick up the phone and call back.

As the saying goes, success cannot be duplicated, but experience and lessons are the same. The above two points are telephone interviews that job seekers can prepare in advance. But beyond that, there are many unpredictable situations. At this time, the test is the job seeker's own good adaptability.

Matters needing attention in telephone interview

Don't capsize because of environmental problems.

With the increasing importance of mobile phones in daily life, job seekers will suddenly receive telephone interviews from enterprises. However, because of its uniqueness, mobile phones always encounter problems such as noisy environment and poor signal, which makes job seekers very upset. Because in this case, it means that they are likely to lose an important interview opportunity.

In the face of this unfavorable environment, how should job seekers respond?

Tip 1: Be cautious, sincere and polite.

If a job seeker suddenly receives a telephone interview from the company in a noisy environment, he should first politely tell the other party that you are not available to answer the phone now, and it is completely understandable and acceptable for the recruiter to ask the other party to call back later or call back. At the same time, a sincere attitude will also give you a chance to get another interview.

Tip 2: Check for leaks and fill gaps, leaving opportunities.

Although the construction of mobile phone signal base stations in big cities covers the whole network, there will always be dead ends with no signal or poor signal. If you receive a telephone interview from a company at this time, it will really make most job seekers "want to cry." However, many job seekers will ignore the call after it is interrupted due to poor reception and do not take the initiative to call back. In fact, the consequence of doing so is equivalent to giving up the possibility of getting a job once.

Therefore, in the case of poor reception of cell phone signal, or disconnection in the middle of the call, it is best for job seekers to change the environment with good signal and call back politely, asking you to continue the telephone interview that was interrupted just now because of poor signal.

The key to the important details that determine the success or failure of telephone interview II. Telephone interview has been increasingly favored by HR in recent years, because through telephone interview, HR can understand the situation of job seekers, realize the first screening, and then inform them to meet the requirements of face-to-face interview. However, many job seekers often don't pay attention to some details of telephone interviews, which often determine the key factors for HR to recruit interviewers.

Case: Zhang Yang posted his resume on the recruitment website. He is eager to find a job. He has invested in many companies. In the end, he forgot which companies he invested in. A week later, he was still sleeping in when he received a strange phone call. On the other end of the phone is HR of a foreign-funded enterprise. Zhang Yang vaguely heard that he wanted to have a telephone interview, but Zhang Yang thought it was a simple question, so he didn't pay attention. On the other end of the phone, I asked about Zhang Yang's work experience and tested some of his skills on the phone. After Zhang Yang gave a vague answer, he told the interviewer that he would call him later, then hung up and fell asleep again. When Zhang Yang woke up, he received a reply from the company that had submitted his resume before. It turned out that the company he just called himself was the foreign company he wanted to go to before, but the content of the reply made Zhang Yang completely regret it. According to the interview just now, you don't meet the requirements of our company. Zhang Yang didn't expect that the telephone interview just now made him lose an opportunity, and he regretted it.

HR dictation: Telephone interview is very important, which determines whether an interviewer will let job seekers take part in the second interview, because the interviewer can't see each other during the telephone interview. At this time, the interviewer judges according to the interviewer's language and voice. Because of strong subjective judgment, the interviewer must be strict with himself in some details.

Job seekers must pay attention to the following details during the telephone interview.

1. It's impolite to answer the phone: it goes without saying. Even if you call relatives and friends, you should be polite. HR is not your best friend. When you call, those "who are you?" "What time is it?" Words like this sound harsh and make HR doubt the personal qualities of job seekers.

2, the attitude is not positive: some job seekers show a cold tone when they receive the phone call, and they simply can't hear whether they are happy to receive the interview notice. For such a job seeker, HR often doubts whether his job intention is strong, so he will repeatedly confirm whether he can attend on time. This attitude will also leave a bad impression on HR, which can also be attributed to politeness.

3. Slow recording: Since you called to inform the interview time and place, it is necessary for job seekers to record the interview time and place. When looking for a job, notebooks and pens are almost inseparable. Whenever a strange number calls, a pen and notebook are prepared before answering the phone. Therefore, when HR says the time and place, it can be recorded without waiting for HR, and it is recorded quickly, for fear of leaving an idiot impression on HR. Sometimes without a pen and paper, I can even write it down in my head.