5 types of hot-selling "social operation" tools that big companies love to use, each of which is incredibly easy to use!

Think about it, when you are buying something, do marketers always recommend you to scan the QR code to join the group and enjoy discounts in the group? In the entire user conversion process, community operations occupy a very important position. If you think: "Community operation" and "new media operation" should not have much overlap. During the interview, you will know: It turned out to be a big mistake! Although many large companies recruit "social operations" as a separate position, there are still many small and medium-sized companies whose "new media operations" are also doing the work of "community operations." Community operation... Well, why is it not considered new media operation? For example, when new media operators attract target users to the community, does it follow that they use social activities to retain them? ? Therefore, community operations can actually be considered part of the job content of the "new media operations" position. Therefore, in this article, I compiled a list of popular tools for community operations based on my own favorites and recommendations from friends in big companies. It includes: 1. Information organization, which is essential for building a learning community. It can organize students' notes and realize cloud editing, map presentation and other functions. It is suitable for learning summarization and other purposes. 2. Online form category, an essential tool for questionnaire research, form management, test questions, and user portrait research. 3. Event planning: practical tools for community activities, member management, event registration and payment collection. 4. Group check-in tools: In many learning community activities, members need to check in daily, and check-in tools can be of great help. 5. Group robot category: Adding friends to automatically answer, pulling people into the group, and intelligently identifying member questions can save operators a lot of time. 1. Data organization: essential for building a learning community. It can organize students’ notes and implement functions such as cloud editing and map presentation. It is suitable for learning summaries and other purposes. 1. Graphite Document: multi-terminal use, powerful function, online editing of documents and tables. 2. Yuque: Similar to Graphite, it is also an online editing website with a strong sense of design and beauty. 3. Curtain: a tool for editing outlines and mind maps. 2. Online forms: an essential tool for questionnaire surveys, form management, test questions, and user portrait surveys. 1. Maike: My personal favorite CRM tool. 2. Golden Data: It has stronger functions in certain data management, but weak CRM functions. 3.Typefom: A foreign form tool with a very strong sense of interface design, especially suitable for testing questions and user portrait research. Maike Form Interface 3. Event Planning Category: Practical tools for community activities, member management, event registration and payment collection, etc. 1. Event Bank: Currently, it is a relatively mainstream event publishing tool in the domestic community operation circle. 2. Gulu: A relatively comprehensive community operation tool, which is more convenient for publishing activities and registering and collecting payments. 4. Group check-in tools: In many learning community activities, members need to check in daily, and the check-in tool is Can be of great help. 1. Xiaoetong: It is suitable for learning communities. The class check-in function of the mini program is very intuitive and convenient. 2: Whale Check-in: Suitable for knowledge payment communities, including check-in, live broadcast, school inspection and other functions. Xiaoetong check-in function 5. Group robot class: adding friends to automatically answer, pulling people into the group, and intelligently identifying member questions can save operators a lot of time and energy. 1. Little U Butler: The largest WeChat group robot in the market, it has functions such as group data statistics, content accumulation, entertainment games, etc., and it can automate pulling and kicking people, sending red envelopes, sign-in notifications, etc. 2. WeChat Assistant: It has powerful features such as automatic response to newly added friends, automatic adding of people to the group, group welcome message, smart chat, group message sending, automatic reply, regular reminder, group check-in, group essence, group members, group file management, etc. Function. Finally, there are not many tools, so you must find the one that suits you best. The above community operation tools cover more than 80 community operation scenarios. If you use them well and get twice the result with half the effort, you can choose the ones you are most used to and that best suit your workflow. , use it well and be familiar with it. It can save energy and improve efficiency~If you find it helpful, just bookmark it~